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    VWVortex


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    Type: Posts; User: rick89

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    1. Replies
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      Update: I received a full refund today for the...

      Update:

      I received a full refund today for the damaged parts.
    2. Replies
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      There was no visible damage on the outside of the...

      There was no visible damage on the outside of the box and I did not see the inside was damaged until I repacked everything and tried to fit the parts in the box. I did not notice this before because...
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      They said they would provide me a full refund and...

      They said they would provide me a full refund and cover shipping, however now that I showed them the shipping costs they are ignoring my emails. I received an email saying they would refund me but...
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      Update: Bks still has not done anything and...

      Update:

      Bks still has not done anything and they are not taking ownership of the damaged parts they sent me because of the box they put it in. I am just letting you know my experience with them,...
    5. Replies
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      Turns out something I did not notice when I took...

      Turns out something I did not notice when I took it out of the box it was ripped on the inside in the middle so the parts inside were being pushed against it. When I tried to pack everything back in,...
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      I spoke to BKS tuning and they are going to give...

      I spoke to BKS tuning and they are going to give me a full refund and cover the shipping costs to their location.
    7. Replies
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      So finally received a response and BKS wants me...

      So finally received a response and BKS wants me to ship the parts back to them so I will get fully refunded. But I am asking them to cover the shipping back because I already paid to ship it here and...
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      989

      Payment sent, please confirm you received.

      Payment sent, please confirm you received.
    9. Replies
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      1,242

      Thanks for the information, the least that these...

      Thanks for the information, the least that these guys could do would be to reply back to me and tell me they are looking into my issue, instead of not replying to any of my emails.
    10. Replies
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      I have been using the info@bkstuning.com and the...

      I have been using the info@bkstuning.com and the rs@bkstuning.com email from bks tuning. I will try and contact DHL germany this week. I sent an email to the one you provided so we will see what they...
    11. Replies
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      The box did not visually look damaged and when i...

      The box did not visually look damaged and when i looked in the box the parts were just put in with lots of bubble wrap inside. There was lots of space in the box and the lower s3 valence did not get...
    12. Replies
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      yes i did have to sign for the item. It should...

      yes i did have to sign for the item. It should have insurance on it as the value was marked on the package.
    13. Replies
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      I did send BKS an email to put in a complaint to...

      I did send BKS an email to put in a complaint to the shipping company but im not sure that anything is being done.
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      I also ordered one ofthe rear tail lamps and the...

      I also ordered one ofthe rear tail lamps and the plastic clips on the innder piece were broken, Bks is sending me a replacement of that but still have not answered my question on what they will do...
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      989

      Pm'd

      Pm'd
    16. Replies
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      Yes they shipped with dhl germany and then when...

      Yes they shipped with dhl germany and then when it got to canada, I picked it up with canada post. I can't put in a claim because I have to contact the dhl germany.
    17. Replies
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      BKS Tuning Issues

      I recently purchased an s3 rear valence and the cover that goes inside it and when I received it the plastic was deformed a bit and the clips for where the 2 peices connect are damaged. Also I...
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      670

      It has titanium package, sline and prestige...

      It has titanium package, sline and prestige package all in one. And the Gray colour that I like.
    19. Replies
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      670

      I have checked nation wide in canada and I cant...

      I have checked nation wide in canada and I cant find one with the same specs.
    20. Replies
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      The place is located here: Updating location,...

      The place is located here:

      Updating location, I made a mistake:

      11685 Ventura Blvd
      Studio City, CA 91604
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