I wish I had researched this before I just gave the dealership $80 in labor. I'm fuming right now.
This is the second time this part has failed and since the first time happened outside of the warranty period of the part, I had to pay up. That's retarded. If VW doesn't come up with a solution, I'm buying my wife an IS250. We really liked the Passat, but little things like this really bother me. I can handle a little more cheesier plastic for as long as it doesn't break every other year.
Hey VW, get your heads out of your butts before you lose more once-loyal base of customers.