I'll start things off: I purchased my 2004 W12 Phaeton from Volkswagen Richmond Hill, which is a medium sized, family owned VW dealer located on Yonge Street, just a few miles north of Toronto, Canada. I am very happy with all aspects of sales and service at this dealership, the Phaeton is the 8th VW product I have bought from VW Richmond Hill over the last 25 years.
Curtis Wichtler handles Phaeton sales, and Mark Klose is the Phaeton Technician. Both of these folks are excellent people to deal with. The phone number is (416) 889-7701.