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    Thread: Mod Friendly Service @ Boardwalk VW in Redwood City!

    1. Forum Sponsor Tom@bwalkauto's Avatar
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      05-12-2006 08:51 PM #51
      I guess there are good and bad things about all dealers. I got my Jetta in 2003, and I did a PPI on my 1992 GTI here for a bud. I have been nothing but pleased with how I was treated as a consumer for the 3 years I owned the car before I became an employee.
      Sorry to hear you had troubles here in the past. Who was your sevice advisor if I may ask?
      Love the sig too...haha. My fav lyrics from that album is "we were watching the riots from a monitor, 20 floors below sea level, in a bunker..." Do you know when their new album comes out or am I way behind?

    2. Member KVR6turbo's Avatar
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      06-10-2006 12:58 AM #52
      MOd Friendly
      maybe now, they told me that my wifes warrantee was voided for wheels 18 by 8 abt A24 in march
      What ever
      THat's why I did not get the car worked on there

    3. Forum Sponsor Tom@bwalkauto's Avatar
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      06-11-2006 03:40 PM #53
      Quote, originally posted by KVR6turbo »
      MOd Friendly
      maybe now, they told me that my wifes warrantee was voided for wheels 18 by 8 abt A24 in march
      What ever
      THat's why I did not get the car worked on there

      That's odd...who was your SA? That really counters the whole point of "aftermarket parts aren't covered, or failure of OEM parts as a result of aftermarket parts."

    4. 06-25-2006 06:52 PM #54
      Hey Brendan,
      The driver's side power window switch in my GTI stopped working about 6 months ago. The one-touch automatic down works, but the first click doesnt work--the click that only rolls the window down while your holding the button . Is this part under warranty, or should I just go to a junk yard? My GTI has 25,000 miles on it.
      Thanks
      Mike

    5. Member rollercoasterracer's Avatar
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      06-28-2006 12:29 AM #55
      Quote, originally posted by doc holiday »
      Bravo, gentlemen.

      [IMG]http://**********************/smile/emthup.gif[/IMG]
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    6. 07-06-2006 04:15 AM #56
      that's awsome that you are mod friendly. i have not modded anything yet but am considering it. however, i do have a problem and since you are a dealership i will ask you.
      my check engine light has come on twice now and i know its about to come on a third time any day now since the same symptoms of the car are happening. i took my car to my mechanic and its been the same code both times. they told me to take it to the dealership and have them check into it since it is still under warranty. however when i took it to bob lewis in newark they said that since my mechanic cleared the code they couldnt do anything about it because they need the code to come up on their machine for vw to cover the warranty and that i cannot tell them what code it was and have them look into it. is this true? if i tell you guys what code it was will you be able to fix/look into it or does the engine light have to be on for you to actually look into the problem and have the warranty cover it?
      thanks for the help.

    7. Forum Sponsor Tom@bwalkauto's Avatar
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      07-10-2006 09:38 PM #57
      Quote, originally posted by soul manager »
      Hey Brendan,
      The driver's side power window switch in my GTI stopped working about 6 months ago. The one-touch automatic down works, but the first click doesnt work--the click that only rolls the window down while your holding the button . Is this part under warranty, or should I just go to a junk yard? My GTI has 25,000 miles on it.
      Thanks
      Mike

      Should be under warranty. You fall under the 4/50 bumper to bumper. Give us a call and schedule an appointment.

    8. Forum Sponsor Tom@bwalkauto's Avatar
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      07-10-2006 09:41 PM #58
      Quote, originally posted by robertbalst »
      that's awsome that you are mod friendly. i have not modded anything yet but am considering it. however, i do have a problem and since you are a dealership i will ask you.
      my check engine light has come on twice now and i know its about to come on a third time any day now since the same symptoms of the car are happening. i took my car to my mechanic and its been the same code both times. they told me to take it to the dealership and have them check into it since it is still under warranty. however when i took it to bob lewis in newark they said that since my mechanic cleared the code they couldnt do anything about it because they need the code to come up on their machine for vw to cover the warranty and that i cannot tell them what code it was and have them look into it. is this true? if i tell you guys what code it was will you be able to fix/look into it or does the engine light have to be on for you to actually look into the problem and have the warranty cover it?
      thanks for the help.

      Good question. I think the code needs to be stored in the ECU for the techs to be able to submit the claim to VWoA.
      What situation throws the fault?
      Sorry for the delay on my end, I've been drawn into TCL...sheesh that place is addicting.

    9. 07-11-2006 03:15 AM #59
      the situation i have is a small leak in the evap system. but, everytime the check engine light has come on, just before that i get multiple check gas cap lights. well, needless to say the gas cap is on tight as always and they have done gas cap checks and it turns out fine every time. it hasn't affected the way the car runs. its just annoying to have that light on there and then clear it and now im starting to get the check gas cap lights again, so i know it will happen soon. and of course im 400miles away from my warranty being up.

    10. Forum Sponsor Tom@bwalkauto's Avatar
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      07-11-2006 05:47 PM #60
      Call an SA and see what they can do for you. Let them know what you want to have accomplished, as the whole place gets paid to do warranty work. They just need to have to have the right steps taken to get paid by VW for it.
      What year, miles, and engine on your car?

    11. 07-18-2006 05:21 PM #61
      Brendan, when I read your posts I hear you saying it in my head.

    12. 07-31-2006 12:36 PM #62
      Are wheel bearings covered under warranty?
      I drive a 02 gti with 38K miles, and I have the signs of a bad wheel bearing (loud hum sound coming from left rear wheel). I was at bugformance last week for a minor service and they told me that it is a wheel bearing. I am curious to know whether or not a replacement is covered under my warranty? FYI I am lowered with coilovers, in case that makes any difference as far as warranty issues go. Please let me know if this is covered under warranty, as I will only take the car in if it is; I can't afford to waste +$400 for your service. Thanks in advance.
      -Rene

    13. Forum Sponsor Tom@bwalkauto's Avatar
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      08-01-2006 05:11 PM #63
      Let me check with the head of the service department. He has a great track record of getting stuff approved with VWoA.
      It all depends on what the techs see, but I doubt the lowered suspension caused the wheel bearings to go bad, but I'm not a tech. I'll PM you with some details once I hear one way or the other.

    14. Member landon's Avatar
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      08-23-2006 12:56 AM #64
      Brendan, or someone from Boardwalk, I have an issue with my 2006 GTI MKV. I bought the car in Feb. and in July I noticed there was some black grease that was "splattered" on the front driver's side wheel well. it looked like driveaxle grease, so I pulled off my wheel, checked the CV boot, and it looked fine. I figured it was just some "extra" grease that leaked out of the boot, so I cleaned it up and put the wheel back on.
      Then about a month later I installed H&R Sport Springs and Koni Sport Struts/Shocks. While doing the install I noticed there was more grease, and I could see that it was comming out of a tiny "hole" where the CV boot and the axle meet. The hole is not like a rip or a tear, rather it looks like it is meant to be there. My concern is that I am still finding "splats" (for lack of a better term) of grease on my front driver's side wheel well. I want to get this checked out/fixed just to be sure it is ok, and if it is not ok, get it fixed before it creates a bigger issue.
      My concern is that now that I have installed the H&R Sports Springs and Koni Struts, will the service department give me a tough time in regards to the warranty? Like I said, this was an issue before the new suspension components were installed, and I probably should have had it checked out then, but I thought nothing of it. But now that it is happening again, I want to make sure everything is good.
      Any input/advice would be awesome. I just want to know if it would be worth the drive from South San Jose out to Redwood City.
      Thanks for your help. [IMG]http://**********************/smile/emthup.gif[/IMG]
      Landon


      Modified by landon at 9:48 AM 8-23-2006

    15. Member 959Lover's Avatar
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      08-24-2006 03:25 PM #65
      Are any of the buys at Boardwalk Irani? Every dealer I've walked into (MBZ near Veterans in Redwood City----Dodge in Daly City-----VW in Daly City) has an Irani salesperson. They're taking over the car selling world!!!
      Quote Originally Posted by xpalendocious View Post
      That'll go well in my mk2

    16. Forum Sponsor Tom@bwalkauto's Avatar
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      08-24-2006 09:11 PM #66
      I'll look into it landon. I'll have to call an SA tomorrow as I am away from the office now. I'll PM you with more info soon.
      959- We have one Iranian salesmen here now. We used to have 4 or 5 total throughout the whole dealership at one point.

    17. Member 959Lover's Avatar
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      08-24-2006 09:17 PM #67
      Quote, originally posted by Brendan@bwalkauto »
      959- We have one Iranian salesmen here now. We used to have 4 or 5 total throughout the whole dealership at one point.

      DANG! Just mentioned it cuz I was at a parts dealer in Daly City, and the guy at the main desk was on the phone. Once I approached him, he started speaking Farsi and I understood the whole conversation
      Quote Originally Posted by xpalendocious View Post
      That'll go well in my mk2

    18. Member landon's Avatar
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      08-24-2006 09:50 PM #68
      Quote, originally posted by Brendan@bwalkauto »
      I'll look into it landon. I'll have to call an SA tomorrow as I am away from the office now. I'll PM you with more info soon.

      thank you Brendan!

    19. 09-06-2006 11:49 PM #69
      Hi Brandon -
      It's great to hear all of this. I've been looking to get my car serviced somewhere soon - and close.
      I have a 98 Jetta GL, with 97,000 miles. There is nothing wrong with it per se - but I'd love to get it checked out before the 100/10 drivetrain warranty runs out.
      I'm sure a routine inspection by your techs might turn something up that could come up under warranty.
      What is the best course of action to have your guys inspect my car?
      Is there an inspection of some sort I pay for?
      Thanks in advance and kudos to good service.
      Shaun

    20. 09-21-2006 02:41 AM #70
      Hey Guys,
      Ive set up an appointment with you guys on friday morning. Planning to get the R in for a stress-brace install and maybe a dag too / warranty covered issues. Hoping to meet the one known as Finn as well. Ive seen your car but never got a chance to talk. I prepped my car ready for drilling. [IMG]http://**********************/smile/emthup.gif[/IMG]
      When I was young I always wished for something NEW, but as I got older all i get now are CLASSICS.

    21. 09-25-2006 12:22 AM #71
      Quote, originally posted by Spider R »
      Hey Guys,
      Ive set up an appointment with you guys on friday morning. Planning to get the R in for a stress-brace install and maybe a dag too / warranty covered issues. Hoping to meet the one known as Finn as well. Ive seen your car but never got a chance to talk. I prepped my car ready for drilling. [IMG]http://**********************/smile/emthup.gif[/IMG]

      I thought Finn (flyingfinn) is at Bob Lewis of Newark
      Here's the most recent post on him... http://forums.vwvortex.com/zerothread?id=2833109

    22. Forum Sponsor Tom@bwalkauto's Avatar
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      09-25-2006 03:40 PM #72
      I have a few techs that post here, but I'm not sure of all of their names. Maybe he does, or maybe he doesn't.
      I know a lot of the techs by their faces or where there stalls are, but I know only a few by name.

    23. 09-27-2006 04:36 AM #73
      i brought my car to them and its was freakin awsome. no trouble from them with all my mods. they did all the work i needed to get done UNDER WARRENTY. [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG] for these guys. TOP NOTCH!

    24. Forum Sponsor Tom@bwalkauto's Avatar
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      09-29-2006 04:57 AM #74
      Quote, originally posted by G 20th T AE I »
      i brought my car to them and its was freakin awsome. no trouble from them with all my mods. they did all the work i needed to get done UNDER WARRENTY. [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG] for these guys. TOP NOTCH!

    25. 09-29-2006 05:51 AM #75
      Excuse my post about meeting Finn. I took my R the other day to Boardwalk and waited to have my TST stressbar installed. They acted very friendly but refused to install my stressbrace because of voiding my warranty. So I double checked my appointment and found out I was on crack and GLADLY took my car to Finn where they had no problems addressing my mod. - Mod-friendly?
      When I was young I always wished for something NEW, but as I got older all i get now are CLASSICS.

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