Looking for porn indeed, and contacting the store owners to let them know they have to remove the "porn" we deem inappropriate. That's the only awkwardness of this whole deal

Conversations so far have gone as follows:
"Hi, just calling about the site. We ask that you please remove the demonstration video on 'xyz product page'. Its against our terms and conditions for you to display that content while using our software"
Reply "Oh sorry about that! We'll get it removed!"
....did I mention we're hiring?
http://www.bigcommerce.com/careers