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    Thread: Steering Column Lock for 2006 Passat

    1. n00b jcurrier's Avatar
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      05-29-2009 07:01 PM #71
      Well that was easy, got the call at 4:45 this afternoon telling me it was done and covered under warranty less the $50 deductible. Picking it up in the morning.

    2. Banned iuly1209's Avatar
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      06-05-2009 06:24 AM #72
      replacing the entire steering column when only the lock has problems is incompetence from the dealership or they want to rip you off . In the whorst case they need to replace module J764 . Most of the times is a electrical contact that causes the problem .
      this i found out from somebody else with this problem who had this fixed himself


      Modified by iuly1209 at 7:00 AM 6-5-2009

    3. Member type17volkswagen's Avatar
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      06-05-2009 05:44 PM #73
      Quote, originally posted by iuly1209 »
      replacing the entire steering column when only the lock has problems is incompetence from the dealership or they want to rip you off . In the whorst case they need to replace module J764 . Most of the times is a electrical contact that causes the problem .
      this i found out from somebody else with this problem who had this fixed himself


      Modified by iuly1209 at 7:00 AM 6-5-2009


      Seriously - if there was a shortcut (read less expensive) solution to the problem, VWoA would have taken it. I'm sure they've replaced enough of these at their expense that if your fix would work they would be doing it.


    4. 06-05-2009 06:34 PM #74
      RE: less expensive...no-one said VW is genius...if they were they would have corrected this problem years ago. My son found an easy answer...just leave the key in the slot...that solution alone, to me, indicates an electrical/contact problem as most likely. He wwould like to pursue CLASS ACTION- anyone interested? Chetnovak@hotmail.com

    5. Banned iuly1209's Avatar
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      06-06-2009 06:30 AM #75
      ''Seriously - if there was a shortcut (read less expensive) solution to the problem, VWoA would have taken it''

      From my experience (and others) the people who work overhere are not the best qualified. A lot of people are avoiding to go there because of the incompetence and very high prices.

      As far as this problem goes if it's not the electrical contact that causes the problem is the module wich needs to be replaced. But not the entire steering column. This applies only to the '' steering column lock defective'' message
      That module is way less expensive than the whole steering column.
      My advice is check the wires and conector to that module first.If you don't know how to do that find somebody else who can.
      Hope this will help people who don't have warranty anymore on their car and save them a lot of $$$$.
      If you have warranty let them deal with it.





      Modified by iuly1209 at 4:05 AM 6-6-2009


    6. 06-06-2009 08:41 AM #76
      any interest in a class action law suit?


    7. 06-16-2009 01:42 PM #77
      My 2006 (62k) has had this problem for some months now. It seems to be happening more and more of late but once the car is running it doesn't cause any problems the trick to starting the car if it fails, is remove the key fob and wait for dashboard lights to turn off before trying again (about 10 secs.)
      It usually starts second or third time. As I recall it didn't happen so much in the winter which would suggest the problem is worse when car is hot. Metal expansion in the relay contacts could be the culprit? as some one posted above if I recall correctly.

      ODI case #10273995


      Modified by andy_boon at 10:58 AM 6-16-2009


    8. 06-16-2009 02:21 PM #78
      Yes, I am interested in class action law suit.

      My local dealer in Charlotte NC (VW South) has litterally had a new service manager every time I visit for an oil change or get warranty work done. I have saved all the service logs and have a list of about 30 "issues". I'm very annoyed. The cars lease runs out in November suffice to say, I won't be purchasing or leasing a new Passat.


    9. 06-16-2009 08:09 PM #79
      Add another one to the list.

      I have a 2006 Passat 2.0T with 55600 miles on it. I have had the car in for service several times before my warranty was up and had diagnostic tests conducted for other reasons. I am surprised that this issue never came up on the codes -- even when the battery showed up that it needed to be replaced when I had the car in for the 50K service just shy of the 50k miles, and I even brought that up to my dealer. The acknowledge that I am not the only one.

      My first issue happend just shy of 55k miles and the car would stall and I would get the warning "Steering Column Defective." I would shut the car off, and start up again and everything was fine.

      I took the car in today and they confirmed that I needed a new steering column and computer module that is connected to it to the tune of $1256 plus tax. I am not happy about this, since it seems that every time my VWs are out of warranty all of this stuff starts happening, and can't believe that if this was an issue the code did not show up before.

      I have already contacted VW and waiting for a response. A simple google search reveals that this is an issue with multiple pages talking about the same problem!!


    10. Member
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      06-24-2009 02:22 PM #80
      Had mine (06 with 24k) replaced this week also. It only happened once, but as soon as it did, I knew what was wrong because of this thread. I checked the codes with VAG, took it to the dealer and they replaced the steering column and the convenience control module.

      The VAG codes were:
      001299 - Incorrect Immobilizer Key (Dealer labeled this one 24002)
      ..........P0513 - 008 - Implausible Signal - Intermittent
      02811 - Control Module for Electronic Steering Column Lock (J764)
      ..........014 - Defective - Intermittent

      The parts numbers on the repair order were:

      3C0-959-433-Q Contr Unit
      3C1-419-501-N Steer Col

      It looks like they have to replace the steering column because the electronic steering column lock module is integrated.

      Also, according to my VAG, the CCM part number used to be:
      Address 25: Immobilizer Labels: 3C0-959-433-25.LBL
      Part No SW: 3C0 959 433 C HW: 3C0 959 433 C

      So it looks like the new one is an updated part version (from C to Q)


      Modified by DubberNix at 11:23 AM 6-24-2009

      Sometimes a majority only means that all the fools are on the same side.

    11. 06-25-2009 09:24 PM #81
      My key keeps getting locked in the ignition when I turn the car off (doesn't pop all the way out). I've been turning my car on and off (over and over again) until I luck out and the key ejects. I called the dealer and they said the trick is to put your foot on the brake, press the button on the gear shifter and try to pop it out. Presto!

      He also it was the steering column issue. So..I took it in today and unfortuntely they claim my car didn't report and error codes (nor did my Passat flash any warnings in the center display). Has anyone had a similar issue? It doesn't happen all the time, but has definitely picked up as it gets warmer outside. It tends to happen when I head out to lunch, after the car has been sitting out in the heat. Frustrating b/c it is fairly random and I'm at 49K miles. I'm tempted to leave the car there until they acknowledge the issue.


    12. Member type17volkswagen's Avatar
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      06-25-2009 09:56 PM #82
      Quote, originally posted by nkypassat »
      My key keeps getting locked in the ignition when I turn the car off (doesn't pop all the way out). I've been turning my car on and off (over and over again) until I luck out and the key ejects. I called the dealer and they said the trick is to put your foot on the brake, press the button on the gear shifter and try to pop it out. Presto!

      He also it was the steering column issue. So..I took it in today and unfortuntely they claim my car didn't report and error codes (nor did my Passat flash any warnings in the center display). Has anyone had a similar issue? It doesn't happen all the time, but has definitely picked up as it gets warmer outside. It tends to happen when I head out to lunch, after the car has been sitting out in the heat. Frustrating b/c it is fairly random and I'm at 49K miles. I'm tempted to leave the car there until they acknowledge the issue.


      My dealer kept insisting my car didn't show any codes either. I finally left it with them and they called the tech line. The tech line knows of the issue and will get it sorted out, if that's the problem.


    13. 06-25-2009 11:57 PM #83
      stopped happening to me and hasnt happened in like 2 months now

    14. 06-30-2009 02:18 PM #84
      I think I got you"ll beat. I just the code today for the steering column just after getting my car back a week ago. This just after getting my car back a week and a half before that. The last time was cause I had to have the engine, turbo and starter replaced (78000 miles certified). It would have cost 9000 but the extended warranty covered that except the 100 deductible. The time before that some chain broke under the oil pan or something (who knows) and that was 3000 something with me paying 150 deductible. I had something fixed with the trans maybe 4 or 5 months ago which it was still under the certified warranty which would have cost 4000 something. This stuff had been happening since I got the car in 2006. Like VW but hate this car. Lemon from the door. Somebody got any answers???

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      07-01-2009 02:58 PM #85
      I have had this starting/shutting off problem for couple of months now. Took the car to the dealer in early June. They said I need to have the steering column and comfort unit fixed. Cost will be about € 1500.

      As this is not really a problem that is caused by misuse of the car or anything such I complained about this. My dealer sent an inquiry to the factory and they agreed to pay 70% of all the cost related to fixing this. They told me that this is happening to 2006 Passats. In Finland we only get two years of warranty (or did when I bought the car new then) but still they agree to this.

      I have a similar case with my broken A/C compressor right now too where VW is paying 100% for the parts and 50% for the labor, even though warranty is gone long time ago.

      Interesting thing, though, is the fact that once they read all the error codes when diagnosing the car first time, the startup problem has not come up anymore at all. Can they somehow make an override or something? I would be happy with the current situation, even though they say all these fixes must be done. I still need to pay about €450 for the steering column/comfort unit fix and am not too happy about that either.


    16. Member rbradleymedmd's Avatar
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      07-01-2009 03:25 PM #86
      MOTHER****ER!!!

      I can't get rid of this ****ing car soon enough. I swear...I hit the 50k mile mark and all **** breaks loose. I'll post the scan this evening.

      Chapter 11 Dubs

      Quote Originally Posted by Joel@Eurojet
      Dazzle them with brilliance, don't baffle them with Bull****.

    17. Member
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      07-01-2009 04:35 PM #87
      I had the steering column lock pop up and disappear twice this week. I'll join you

    18. Member
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      07-01-2009 05:08 PM #88
      Don't clear the codes and take it into the dealer. Maybe they'll go to bat for you to VAG.
      Sometimes a majority only means that all the fools are on the same side.

    19. 07-01-2009 05:12 PM #89
      I've noticed that if I stick the key in fast and try to turn on the car it will not start and the key gets stuck.

      I then have to allow a few seconds before trying again.

      I though that this was normal and it was just me doing it too fast, but I think I'll take my car in before my warranty is out... I'm already at 45K


    20. 07-04-2009 12:11 PM #90
      took it to the dealer on Friday and they replaced the ignition switch. It now cranks up even when I stick in the key fast....

    21. Member rbradleymedmd's Avatar
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      07-06-2009 10:54 PM #91
      Quote, originally posted by rbradleymedmd »
      I'll post the scan this evening.

      Address 25: Immobilizer Labels: 3C0-959-433-25.lbl
      Part No SW: 3C0 959 433 C HW: 3C0 959 433 C
      Component: IMMO 041 0364
      Revision: 00041000 Serial number: VWZCZ000000000
      Shop #: WSC 131071 1023 2097151

      Part No: 3C0 905 861 D
      Component: ELV 024 0370
      3C0905861D ELV 024 0370

      1 Fault Found:
      02825 - Supply Voltage for Electronic Steering Column Lock Motor
      014 - Defective - Intermittent
      Freeze Frame:
      Fault Status: 00101110
      Fault Priority: 4
      Fault Frequency: 1
      Reset counter: 174
      Mileage: 89081 km
      Time Indication: 0
      Date: 2009.07.01
      Time: 13:51:35

      Chapter 11 Dubs

      Quote Originally Posted by Joel@Eurojet
      Dazzle them with brilliance, don't baffle them with Bull****.

    22. Member
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      07-06-2009 11:03 PM #92
      Has it gone away since last time. Mine only came up for a couple of days and it's been gone ever since. Everything looks fine now. I did have the message pop up once before this but it was like at 52000 miles. It only showed up once on a start up and now I'm at close to 64000 and haven't had issues since this past week.

    23. Member rbradleymedmd's Avatar
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      07-07-2009 10:54 AM #93
      Quote, originally posted by paisat »
      Has it gone away since last time. Mine only came up for a couple of days and it's been gone ever since. Everything looks fine now. I did have the message pop up once before this but it was like at 52000 miles. It only showed up once on a start up and now I'm at close to 64000 and haven't had issues since this past week.

      Yeah...same story thus far for me...only one random start-up. (knocks on wood).

      Chapter 11 Dubs

      Quote Originally Posted by Joel@Eurojet
      Dazzle them with brilliance, don't baffle them with Bull****.

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      07-10-2009 01:09 PM #94
      I just bought my 2006 in February and this problem pops up every so often. I have to go to the dealership to replace my high mount brake light and fix an airbag light. Now this will be a third warranty issue in the same stop. Will bring my total number of issues to 8 since I bought the car 5+ month ago.
      2010 B6 White Gold Metallic DSG
      Clear Corners, Badgeless Chrome Grille, 5% tint.
      Micro-CAN VAG-COM in Villas, NJ

    25. 07-15-2009 06:53 PM #95
      Hello.. Yes I am interested in a class action law suit. My car has 63000 miles and I have started having this problem just two weeks ago. The dealer basically told me the same thing every one heard. They refused to accept this is a common problem .. like they have never heard of it.

    26. Member
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      07-15-2009 07:11 PM #96
      funny how my dealer repaired mine and said its very common for the 2006 years to have this problem. i was the 5th one to get a replaced column. somethings fishy.

    27. Member
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      07-16-2009 04:30 PM #97
      Had mine fixed today. The car was at the dealer seven hours. New parts are:

      3C1419501N (steering column)
      3C0959433M (control unit)

      These are the latest versions at least over here. "Q"-version of the control unit mentioned here in the forum too.

      Total cost for me € 360,-. Most of the cost paid by VW.


    28. 07-28-2009 06:04 PM #98
      I

    29. 07-28-2009 06:14 PM #99
      2006 passat cat had to be fix rear hub coil steering column comes on in the winter keys don t work and one of my cool hose leak all in a year a from vw $700 for rear hud

    30. 08-06-2009 11:06 AM #100
      My 06 Passat has 53,000 miles and is currently at dealer waiting diagnosis of "Steering Column Lock Defective" issue. And it is a lease with only a few months left, so assuming I'm going to hear that the steering column needs replaced at $1500 or whatever, its even more gut-wrenching. My question is, if the dealer calls back and says that it is indeed the steering column problem, how should I initially proceed in attempt to get VW to foot the bill for this? Should I talk to the SM or should I immediately call VWoA? Anyone have any advice that worked for them or that their service advisors might have advised them to do specifically?

    31. 08-06-2009 02:09 PM #101
      Guys This steering colum lock scares me, I am on my 20 k miles now, still under warranty but at some point i will come to that milage, hope VW honors the repair on cars who just went over their 50k miles

    32. 08-10-2009 09:13 PM #102
      Update: dealer said they did not need to replace the steering column and that the fault was with the Steering Wheel Position Censor. They replaced censor at cost of $341. I picked car up after work this evening and stopped at grocery store on way home. When trying to leave store, car would not start again with the same "Steering Column Lock Defective" message on dash. So I had to have it towed back to the dealer for second time in a week. Am awaiting further diagnosis tomorrow.

    33. Member
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      08-10-2009 10:50 PM #103
      Quote, originally posted by jthomann »
      Update: dealer said they did not need to replace the steering column and that the fault was with the Steering Wheel Position Censor. They replaced censor at cost of $341. I picked car up after work this evening and stopped at grocery store on way home. When trying to leave store, car would not start again with the same "Steering Column Lock Defective" message on dash. So I had to have it towed back to the dealer for second time in a week. Am awaiting further diagnosis tomorrow.

      Your dealer sucks. I bet they say they have to replace it now and that the last time wasn't related or some nonsense...covering up their mis-diagnosis to begin with.

      GL.

      Sometimes a majority only means that all the fools are on the same side.

    34. 08-11-2009 02:47 PM #104
      Dealer called back and said that while the steering wheel position censor was in fact faulty so they did not make that repair for nothing, they also now have to replace the steering column and steering control module. Their "offer" is to subtract the $341 I already paid so that I am left with $1122.87 to replace the steering column. I told him I am unwilling to pay that amount for something that VW knows is going to happen sooner or later, especially since I have to give the car back in 6 months. And I explained I am aware how common of a problem this is and that I have a copy of the TSB and will go to VW Customer Care or better business bureau or whatever I can do so that I do not have to pay for this. Awaiting a call back with their new "offer".

    35. 08-11-2009 03:11 PM #105
      Ok dealer called back with new offer. This morning they took the case to the regional factory rep and they said they weren't going to pay for any of it. That is when they called and told me I owed $1122.87 and I told him I was absolutely not going to pay for it and would fight it in any way that I could, they supposedly ran it up the ladder again and now VW is going to foot the entire bill, less the $341 that I already paid. Should get the car back tomorrow. Will update again if I get any other useful information or they try to pull any other shenanigans.

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