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    VWVortex


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    Thread: Steering Column Lock for 2006 Passat

    1. 03-24-2009 03:24 PM #51
      what a pain in the ass this is going to be. Stealer said part could take up to a week. they recommend I leave it with them so i'm not stranded somewhere. now i'm going to have to drive some POS rental car!

    2. 03-31-2009 05:41 AM #52
      I have had the same promlem with my late 2005 Passat.. "Faulty steering lock, contact garage" message comes up and flashing light on my dash board computer.
      I have spoken to VW HQ who say they know nothing of this problem and Northern ireland VW also say this is not a big problem eventhough the service dept told me they have just fixed 3 cars this week for this very same problem.
      My car has 38K Miles and just out of warranty... what can I do about this?
      There seems to be a design flaw with the steering column or steering lock...
      Thanks
      ps. if anyone can help please contact me

    3. 03-31-2009 10:00 AM #53
      It is covered under the used certified warranty. I'm having it fixed next week on my 94000km car. I'm still driving it around until parts arrive. They mentioned 2 control modules, but I have read the whole steering column has to be replaced as well. Interesting design. At the dealership there were not advising me to leave it parked until the fix is done. There is anoccassional problem when starting the car up. It confuses the hell of my wife who doens't notice the engine is off and when she is in D-drive, the key is stuck as well.

    4. 03-31-2009 01:40 PM #54
      My car is in right now getting this fixed, the dealer said they had all the parts in stock because they see alot of these on both the 2.0 and 3.6.

    5. 03-31-2009 05:06 PM #55
      my service writer just called and said VOA doesn't want them to put in the new column and module because it isn't showing any faults at this time. the service writer told them We need to replace the units because the customer will be back in a week, or a month, or a year but he will be back for this and they are fighting him on it. Frickin crazy.

    6. 04-06-2009 09:26 PM #56
      this is how they fixed it:
      - Replace faulty steering control module ( included with new steering column ) 1.8 TU
      - Replace comfort control module ( to match up with steering column ) 1 TU
      - Erase all fault codes and recheck, now OK.
      Parts:
      1x 3C1 419 501 N STEER COLUMN
      1x 3C0 959 433 N Control Unit
      3x N 907 750 01 Bolt

    7. 04-25-2009 12:12 PM #57
      Had same problem at 38000km. on a 2006 Passat turbo 2.0 c/w luxury package c/w xenon lighting.
      Identified issue as a warranty issue and VW picked up the complete change out of the modules including the total resetting of the software settings for the communications between the modules, immobilizer, "chipped" key modules as well as providing a rental car for 3 days at their cost whilst they had my Passat.
      Not to be a whiner but I seem to be the recipient of an auto that has a lot of (luckily) failures covered by warranty and assisted by an excellent customer service department which I am using.
      1.0 Light seals leaking for xenon lighting.
      2.0 Turbo system failure.
      3.0 Windshield wiper motor changout as per VW but resulted in the
      dealership cracked the cowling. They replaced, no questions asked
      4.0 Trunk oleo not working after 2 winters caused by a leak of the
      inert gas from the piston. Only a problem when temp below -5C
      5.0 Software upgrades required by VW.
      6.0 Front disks and rotors (my cost) at 38K (seems early but....)
      7.0 MIL light indicating engine failure (3 times) diagnostics led to
      software changes as well as the turbo feature repair.
      8.0 Most recent issue related to left front wheel bearing that is to be
      replaced next week. ( I found the issue has hit other VW's
      according to the VWVortex user community which led me to this
      site)
      All this reminds me of the old kids ditty.......Her I sit broken hearted, paid for a .....ta-da, ta-da, ta-da.......
      DGT.......

    8. Member type17volkswagen's Avatar
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      04-25-2009 03:00 PM #58
      Anyone ever capture the codes on this when it happened? I got the message just once and found the following. I'm just wondering if it's related. I'm not sure it is since they show up under the immobilizer. Seems like they would show up under steering...
      -------------------------------------------------------------------------------
      Address 25: Immobilizer Labels: 3C0-959-433-25.lbl
      Part No SW: 3C0 959 433 C HW: 3C0 959 433 C
      Component: IMMO 041 0364
      Revision: 00041000 Serial number: VWZCZ000000000
      Shop #: WSC 131071 1023 2097151
      Part No: 3C0 905 861 D
      Component: ELV 024 0370
      3C0905861D ELV 024 0370
      2 Faults Found:
      02861 - Electronic Steering Column Lock Check Sum Error
      008 - Implausible Signal - Intermittent
      Freeze Frame:
      Fault Status: 00101000
      Fault Priority: 4
      Fault Frequency: 1
      Reset counter: 25
      Mileage: 60851 km
      Time Indication: 0
      Date: 2009.04.22
      Time: 09:30:22
      02811 - Control Module for Electronic Steering Column Lock (J764)
      014 - Defective - Intermittent
      Freeze Frame:
      Fault Status: 00101110
      Fault Priority: 1
      Fault Frequency: 2
      Reset counter: 28
      Mileage: 60851 km
      Time Indication: 0
      Date: 2009.04.22
      Time: 09:30:23

    9. Member type17volkswagen's Avatar
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      05-02-2009 08:59 AM #59
      All's I can say is that when this went, it went quick. First time I noticed it was on a Wednesday and by Monday it was nearly every start. They replaced the parts shown in the post above. I'm wondering though, is the steering column lock and integrated control module a new and improved part? How can you find out if it's a newer revision?
      This is what was installed, but I don't know the part number that was removed...
      3C1 419 501 N STEER COLUMN
      Obviously I'm hoping it's new and improved so two years from now it's not going out again when the warranty is up.

    10. 05-04-2009 02:38 PM #60
      i am PRAYING that i am not jinxing myself by posting this but...........................i have not had a problem starting my car in weeks now.
      no trips to the dealer, only one CEL that cleared itself too.

    11. 05-04-2009 08:32 PM #61
      2008 with 700 miles and column warning. Vehicle at shop for inspection.

    12. Member DasCC's Avatar
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      05-17-2009 12:44 AM #62
      2006 2.0T 46,000 miles. Had the error message pop up turned off car and when restarted it came off.

    13. 05-21-2009 07:21 PM #63
      yet another one here in california. it's my 2006 passat 3.6.
      standard problem everyone else is having: first the problem was just not starting once in a while. this began a little over a month ago. what i mean is that when you push the ignition the car, the car revs up to about 1500 rpm, and then it dies. i didn't get the steering column lock error until about 2 weeks ago. recently it wouldn't start at all after about 50 tries(!!!), so i had to leave at work. i came back the next day and tried again and it worked, so i took it into the dealer immediately. they are telling me it needs a new column yada-yada....
      the car is only 3 years old, but has 59K miles, so it's not covered by the warranty. they are charging me $1800!
      my question to all of you, or any of you who are knowledgeable is this: at what point does this become a recall that VW will feel guilty enough to cover without charging the cost to the car owner? at what point will there be a class action lawsuit against VW for creating so many cars that are failing?
      i am currently extremely bitter about VW in general, and will probably never buy another one, nor an Audi for that matter, since they are closely related. but this latest development has made me want to go around to everyone i know and warn them not to buy a VW.
      BMW is looking pretty good to me right now...


      Modified by gdoolittle at 4:23 PM 5-21-2009

    14. 05-21-2009 08:19 PM #64
      Has anyone with a 2006 Passat had ignition switch problems? My son's leased Passat steering column lock won't allow the car to keep running after starting. He recently discovered if he leaves the "key" in the switch he no longer has the problem (hello car thief - come steal my car?). He has had numerous problems that all seem unrelated except they go back to a defective computer. Now VW expects him to pay $1,300 to replace it since they just now (outside of warranty of course) "discovered" the problem. He wants help to start a class action suit against VW. Is there anyone already pursuing this that we can join ???? chetnovak@hotmail.com

    15. 05-22-2009 04:17 PM #65
      I have a 2008 Passat Wagon with 17K miles. On Monday, May 18th, I too received an error message that read "Steering Column Lock Malfunction. Not only could I not start the car, but I couldn't get the transmission out of "park," nor could I release the electronic parking brake. I had to manually "un-tilt" the sunroof. We had to disconnect the shift linkage at the transmission in order to get it in neutral, so it could be towed.
      It is now at the dealer, waiting for a new steering column and module, that just happens to be on national back order. I asked the warranty rep the reason for the backorder and was told; "the part manufacturer just didn't make enough, but there is no wide-spread problem, like a recall campaign." That's funny because backorders are usually caused by high demand.
      Anyway, just wanted to share this in case other with '08 Passat's have the same problem.


      Modified by gregfountain at 1:18 PM 5-22-2009

    16. 05-22-2009 05:42 PM #66
      Wonderful...it appears that this problem is bound to eventually happen to EVERY B6 from 06-08...just a matter of time, and who is going to foot the bill. This sucks! There really should be a recall if there is infact a design defect. Anyway to force it to break???

    17. Member Mr. Chan's Avatar
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      05-22-2009 05:57 PM #67
      Not enough parts manufactured is bull****. Mine took one day. They told me straight up that have been seeing a lot of these and as a result keep them in stock. I will say though that my dealer is awesome and takes every effort to minimize inconvenience when it comes to service.


      Modified by chadcronin at 6:10 PM 5-22-2009

    18. 05-23-2009 10:18 AM #68
      Hello: I have a 2006 VW Passat 3.6L with 62,000 miles (obviously out of factory warranty)
      I took it in to the dealer after it was having what seems to be the same problems as everyone else below (starts and then kills right away severals times in a row before finally running)
      The dealer told me I need Part #3ci-419-501N Steering Column which is $546.67 and Part # 3C0-959-433Q Control Module which is $394.21 and that labor would be $800 for a total of $1,750.00
      Does anyone have any advice for me on how I could get VW to pay for (or help pay for this)? This is my 3rd VW Passat and I have always loved them but honestly don't think I could buy another one if I had to pay for this repair out of my pocket.

    19. Member type17volkswagen's Avatar
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      05-23-2009 12:23 PM #69
      Quote, originally posted by swdoran11 »
      ...Does anyone have any advice for me on how I could get VW to pay for (or help pay for this)? This is my 3rd VW Passat and I have always loved them but honestly don't think I could buy another one if I had to pay for this repair out of my pocket.

      You just said everything you need to say. Tell it to your Service Manager. Ask him/her to contact their regional factory rep and request a "goodwill" repair. Set the expectation that you'd like to see VW step up on this one and cover the entire repair. Chances are they're going to offer to cover half...
      Oh and when you get the work done, save yourself a trip and take all your keys with you. They're going to need them all to sync them with the car.

    20. n00b jcurrier's Avatar
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      05-27-2009 08:18 PM #70
      Mine goes in tomorrow, TSB in hand. 58k miles but I got an extended warranty through the dealer so we'll see how it goes. If they won't cover it I'm trading it in on something else.

    21. n00b jcurrier's Avatar
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      05-29-2009 07:01 PM #71
      Well that was easy, got the call at 4:45 this afternoon telling me it was done and covered under warranty less the $50 deductible. Picking it up in the morning.

    22. Banned iuly1209's Avatar
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      06-05-2009 06:24 AM #72
      replacing the entire steering column when only the lock has problems is incompetence from the dealership or they want to rip you off . In the whorst case they need to replace module J764 . Most of the times is a electrical contact that causes the problem .
      this i found out from somebody else with this problem who had this fixed himself


      Modified by iuly1209 at 7:00 AM 6-5-2009

    23. Member type17volkswagen's Avatar
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      06-05-2009 05:44 PM #73
      Quote, originally posted by iuly1209 »
      replacing the entire steering column when only the lock has problems is incompetence from the dealership or they want to rip you off . In the whorst case they need to replace module J764 . Most of the times is a electrical contact that causes the problem .
      this i found out from somebody else with this problem who had this fixed himself

      Modified by iuly1209 at 7:00 AM 6-5-2009


      Seriously - if there was a shortcut (read less expensive) solution to the problem, VWoA would have taken it. I'm sure they've replaced enough of these at their expense that if your fix would work they would be doing it.

    24. 06-05-2009 06:34 PM #74
      RE: less expensive...no-one said VW is genius...if they were they would have corrected this problem years ago. My son found an easy answer...just leave the key in the slot...that solution alone, to me, indicates an electrical/contact problem as most likely. He wwould like to pursue CLASS ACTION- anyone interested? Chetnovak@hotmail.com

    25. Banned iuly1209's Avatar
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      06-06-2009 06:30 AM #75
      ''Seriously - if there was a shortcut (read less expensive) solution to the problem, VWoA would have taken it''
      From my experience (and others) the people who work overhere are not the best qualified. A lot of people are avoiding to go there because of the incompetence and very high prices.

      As far as this problem goes if it's not the electrical contact that causes the problem is the module wich needs to be replaced. But not the entire steering column. This applies only to the '' steering column lock defective'' message
      That module is way less expensive than the whole steering column.
      My advice is check the wires and conector to that module first.If you don't know how to do that find somebody else who can.
      Hope this will help people who don't have warranty anymore on their car and save them a lot of $$$$.
      If you have warranty let them deal with it.




      Modified by iuly1209 at 4:05 AM 6-6-2009

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