For any questions regarding an order you've placed or anything not answered in this thread, we ask that you please email us through the site (www.mjmautohaus.com) and/or call our store and speak to the Customer Service Department for the very quickest response to your inquiry. The personnel that handle this thread do not have access to orders and we ask that you contact the proper department for doing so in an effort to satisfy your question quickly. We know that 90% of good customer service is the speed at which you can assist your customers and we want to do that for you as soon as humanly possible. Asking questions in the thread might not yield you the response time you're looking for, thus why we ask that you email us or call for a lighting quick response. We will soon be streamlining our customer service (in order to provide BETTER customer service) by turning off the PM function here and encouraging our customers (and potential customers) to email us for a quicker response. We know that we live in a world of instant gratification and we can certainly provide that for you if you contact us outside the forums. For those not in an extreme hurry to an inquiry, you can certainly ask us there, if indeed the question hasn't already been asked. We appreciate the business, folks, and we look forward to serving you quickly and efficiently.
this makes me want to start my mk2 project now!
Just sent in an order Sunday, will be buying more goodies next month
do you have these parts ? thank you.
IN THE SOUTH OR CENTRAL TEXAS AREA AND NEED YOUR WARES INSTALLED?
CALL US FOR AN APPOINTMENT TODAY - 210.DUB.PART (382.7278)
Motors for front wiper blades? 90' Golf.
NEED GENUINE OEM CONTITECH BELTS? MJM STOCK 'EM!
PICK 'EM UP IN HOUSE OR WE CAN SHIP 'EM!
I get all my parts from mjm baby
Last edited by Marga2ret; 03-22-2013 at 12:21 AM.
My experience so far with MJM has been less than stellar. Sure they will sell you a part even take your money but will never send the parts ordered. Their communication is excellent if all you want to hear is "any day now" for over a month. Some have had good experiences with them but personally I will never do business with them or recommend them again.
They really shouldn't sell parts (by parts I mean basic mk2 suspension components) they do not have and cannot get a hold of.
Just a quick update finally cancelled the order after waiting for over 1 month it has been 2 weeks since the order was officially cancelled and still no refund of the money paid on 4-29-2013. So far these people are theives. They sell parts they do not have take your money and refuse to refund it.
You guys should just stop. Complaint filed with the BBB
Lying to the BBB about giving me my refund isn't cool man.
You guys dont want to give me my money back and make me file a credit card dispute for an order I placed almost 3 months ago. Suit yourself, told you youd be hearing a lot of me on EVERYONE of your threads
First ill start off with ONE of my multi thousand dollar accounts to prove that im not just a troll
Heres what you guys have been telling me since may 20th I believe. Cause ya know orders take almost 3 months to process ya know but dont worry theyll be here shortly!!
Mjm sucks threads
What's amazing it that vwvortex hasn't given you the boot for your business practices.
We appreciate the orders thus far and hope everyone is enjoying their goodies. For those of you that have asked questions; we got 'em; we are looking into that for you and will have an answer to your particular inquiry very soon and let us know. We appreciate the patience. For a faster and more streamlined response to questions, we ask that you contact us through the website at http://www.mjmautohaus.com for the quickest response, as we'll soon be shutting our PM function off here on the forums in an effort to streamline all questions on our email box for lightning quick response and better customer service.