I'd really like to order them please get back to me
I'd really like to order them please get back to me
On the first page it says you have hatch lifts for 19.95 a set but if I click on it it cost 29.95, I asked if you were still extending that deal and you can't give me an answer, I want two sets, it's guaranteed business get back to me all ready
For the masses:
as far as customer service goes Mjm is not that good, they belittle u and avoid in-depth help as they have done countless times in this thread and to countless ppl. Fortunately they don't make packing mistakes so u don't really need to deal with them if you can use their WAY outdated site that is also probably posted before 2009....but I didn't check.
Btw as the merchant it's up to u to update any outdated advertisements, blame yourself for the inconvenience of my question.
Last edited by PurpleErkel; 02-14-2012 at 08:16 PM.
Feel free to give us a call and *no longer* post in this thread unless it's about an technical info about MK2 replacement parts. Thanks.
Last edited by sales@mjm; 02-29-2012 at 08:40 PM.
I'm from Mexico and purchasing in your site is not good. If you can help us with paypal and no bank transfer with some charges will open a huge market for you.
Pmed - Looking for Metal Brake lines from the Master cylinder back to the proportioning valve...do you stock these for my 91 golf
You're right, it's "not good" if you're in Mexico, as we do not accept online orders from international countries directly on our site where the billing address of the credit card or the billing address of the PayPal account cannot be verified (which is the case in your country). Being here in South Texas and being a bi-lingual business with fluent Spanish speakers on staff, however, we do conduct a decent amount of business with our friends south of the border and take great pride in doing so. If you read www.mjmautohaus.com/international from beginning to end, you'll see all the rules, policies and procedures with how we prefer to do business with those from Mexico (and beyond). Thank you very much in your interest in our parts selection and we hope to hear from you very soon.
For any questions regarding an order you've placed or anything not answered in this thread, we ask that you please email us through the site (www.mjmautohaus.com) and/or call our store and speak to the Customer Service Department for the very quickest response to your inquiry. The personnel that handle this thread do not have access to orders and we ask that you contact the proper department for doing so in an effort to satisfy your question quickly. We know that 90% of good customer service is the speed at which you can assist your customers and we want to do that for you as soon as humanly possible. Asking questions in the thread might not yield you the response time you're looking for, thus why we ask that you email us or call for a lighting quick response. We will soon be streamlining our customer service (in order to provide BETTER customer service) by turning off the PM function here and encouraging our customers (and potential customers) to email us for a quicker response. We know that we live in a world of instant gratification and we can certainly provide that for you if you contact us outside the forums. For those not in an extreme hurry to an inquiry, you can certainly ask us there, if indeed the question hasn't already been asked. We appreciate the business, folks, and we look forward to serving you quickly and efficiently.
MKII fuel line, rubber hose, from the plastic fuel lines to fuel rail and from fpr back to return hose
7mm ID X 13mm OD - do you stock this, I did not see it on your site.
I'd call but its impossible to get anybody on the phone at MJM
91 GTI 16V Project - All Motor - My Build Thread - http://forums.vwvortex.com/showthrea...ssembly-Thread
EDIT: Might THIS HERE work for you?
Last edited by sales@mjm; 08-14-2012 at 05:18 AM.
Haha, I this entire thread. The fact that people bitch and complain and act like absolute d**kheads, and then get offended when the company fires back is fantastic. You think that just because they're a brand name, reputable, established company that they're not going to retaliate when you treat them like garbage? There's actual human beings working at that company. I applaud MJM for not standing for any of that crap. And furthermore, I've made quite a few purchases from your online store and have nothing but good things to say about your products and your company. You always have everything I'm looking for to suit my needs, your employees were quite helpful and knowledgable when I needed assistance. The prices were great, and shipping was fast and efficient. Keep up the great work guys, you've got a lifetime customer in me. Hell, I've been ordering parts non-stop since I've been deployed overseas.
Have you ever been confused by the term "OEM" and what's being advertised as "OEM" by some online sellers? "OEM" stands for Original Equipment Manufacturer. Volkswagen and Audi do not *manufacturer* parts, they only assemble the cars themselves once acquiring all the components from selected contracted manufactuers. For example, Hella and Valeo produce much their lighting. Bosch and Beru produce the electronics. With timing belt components, the "OEM" suppliers are ContiTech (for the belt) along with German companies Ruville/Ina, SKF, as well as NTN and such for tensioners, rollers, idlers, etc. Also, do note that just because a part doesn't say "Made in Germany" on it does not mean it's not OEM. NGK, a huge supplier for VAG's ignition needs, is based in Japan. We hope that's okay with you guys (hehe). A Japanese made part (even on your German car) is good stuff. NTN, a big supplier to VAG on timing components (tensioners and rollers and such) is also based in Japan. For the real run-down and *truth* to what an "OEM" part is, feel free to give us a call, as we'd love to spend hours with you informing both existing customers (and potential customers) how it all works, what it means and what's OEM and what's not. We've watched vendor after vendor after vendor on this forum represent products as "OEM" that are absolutely are not from a company that VAG has contracted in the past to supply parts for them. Give us call anytime; we'd love to hear from you if you'd like to learn more.
PHONE: 210.DUB.PART (382.7278)
NEED GENUINE OEM CONTITECH BELTS? MJM STOCK 'EM!
PICK 'EM UP IN HOUSE OR WE CAN SHIP 'EM!
Looking to do a complete bottom end overall with JE Piston, ARP and OEM hardware? We're the place to call!
16V Cam Set for a 2.0 9a. 1990 GLI
You guys dont want to give me my money back and make me file a credit card dispute for an order I placed almost 3 months ago. Suit yourself, told you youd be hearing a lot of me on EVERYONE of your threads
First ill start off with ONE of my multi thousand dollar accounts to prove that im not just a troll
Heres what you guys have been telling me since may 20th I believe. Cause ya know orders take almost 3 months to process ya know but dont worry theyll be here shortly!!
Mjm sucks threads
Carfax reports $20 each for a FULL report, pm me for more details (Normally $40 each from carfax)
We appreciate the orders thus far and hope everyone is enjoying their goodies. For those of you that have asked questions; we got 'em; we are looking into that for you and will have an answer to your particular inquiry very soon and let us know. We appreciate the patience. For a faster and more streamlined response to questions, we ask that you contact us through the website at http://www.mjmautohaus.com for the quickest response, as we'll soon be shutting our PM function off here on the forums in an effort to streamline all questions on our email box for lightning quick response and better customer service.