Hello and welcome to this part of vwvortex, as an introduction please make sure to have read and understood the additional rules for this specific forum as well as the frequently asked questions. Also note that This Is The VAG-COM Forum, NOT The Generic OBD-II P-Codes Forum.
Specifically make sure you supply detailed vehicle information like make, model, year, engine type (engine code if possible) as well as other details which could be useful (i.e. have there been repair approaches already or have parts been replaced).
Even though an Auto-Scan may not contain fault codes, it still holds other vital information which may be useful to answer your specific questions. In many cases its not the obvious things that will help figuring things out, but its the small things that are usually missed. Usually when people ask here they have already checked and done everything within their power, please keep in mind that we cannot answer to things we don't know about. So if you are noticing something that might help, you should mention it as well.
Please not that an error message in the cluster may not relate to an actual fault code, messages like an empty washer/wiper water reservoir or worn brake pads will not store a fault code. I suggest you either get that display fixed or replace the cluster.