Hello everyone. I have been working with HPA on my car since May and it's going pretty well. I am sure most of you have had a look at the Bonneville thread and of course HPA's official release of the Typhoon ivG system.
My car had 70K miles when I dropped it off at HPA in April. This made me think about upgrading the engine mounts. I did some research and people had good things to say about the Density line mounts. I contacted INA and worked out a sweet deal for all three engine/tranny mounts and the strut mounts. I was really excited to get these installed.
I brought the mounts to HPA and the team at HPA installed them. Before the new mounts were installed my Typhoon system had already been on the car for 2K miles. We drove the car from HPA to the SoCal R32 event. That was a non stop overnight rallye and a long night. This was followed by some R32 mountain fun and some time on the track at the event. The hardware was holding up great and HPA was playing with the software. My point here is that the HPA system was in place, driven hard, and all was good. Many are familiar with the short runner intake as its the same one on the turbo cars. This come in to play later, read on.
Back to HPA after the event. HPA installed the density line mounts and took my car for a test drive. I was at HPA that day. The car was pulled back into the shop and we noticed oil leaking from the supercharger area. During the test drive the oil line on the supercharger had come into contact with the body of the car causing it to loosen somewhat. We could also see that the Engine was not sitting as it should. Hmmm, this is a new development. HPA looked around and made a few adjustments. It was obvious the engine was resting in a position down and towards the front of the car with respect to when the factory mounts were installed. HPA modified around the oil line problem and I was off to Portland for a track day the next morning.
The track day was a disaster. The car ran terrible and I was frustrated. I got the car back home and was in contact with HPA. Marcel was ready to have Darren his lead tech fly down to Portland to look at my car. [IMG]http://**********************/smile/emthup.gif[/IMG] I put the R in the garage and called it a day. The next morning I found that the intake pipe had come loose from the supercharger and a my friend Joey, owner of Double J Motorworks here in Portland noticed the black cap on the throttle body was damaged. The Throttle body was damaged because the engine was able to rotate enough under downshifting conditions to come in contact with the radiator fan! Downshifting...Raditor fan... This had cut a wedge out of the throttle body cap. After seeing this it was obvious why the intake pipe had come loose. My engine was bouncing around as if suspended by rubber bands. I reported my findings to HPA and Darren was spared a flight down to Portland.
Lets review shall we? All HPA hardware in place with factory mounts that had 70K miles. Drive car hard 2K miles. Install Density line mounts. Damage to car and track day disaster. Pretty cut and dry.
I delivered the car to HPA and European spec R32 mounts were installed. The car was looked over and damage was documented. Photos were taken before and after mounts were swapped. It's all in a nice report emailed to me by Marcel Horn. I would be happy to forward this report to anyone interested in reading it I don't feel the need to post it here because this is such an easy thing to understand. HPA shipped me the factory mounts with 70K miles and the density line mounts. They warned me on the phone that I would be shocked. Needless to say I was shocked. The factory mounts were still quite rigid. The density line mounts were flimsy. I could move them around with my hands. I was shocked!!!
Moving on... I reported to INA by email that there was a problem. My initial response was, "I find this hard to believe." A request for pictures was also included.
Fast forward to the email INA sent me about a refund. I feel this is worthy of a including in my post.
How are you doing? I have reviewed the file from Marcel and discussed this over with 034 Motorsport.
This is what I am offering, as promised I will be issuing a full refund for the R32 mounts for the amount of $350 USD and I will be sourcing you a TPS for the R32 throttle body just to get it back into an aesthetically pleasing condition.
I will need the following in order for this to happen:
· A signed document/email from you stating that none of this information will be posted publically as we all know how forums can rage out of control.
· The return of the mounts to 034 Motorsport for a full inspection. Obviously we do not want problems like this and if there is a problem we want to figure out a solution asap.
Let me know your thoughts on this,
I decided that it's not worth a refund to withhold what could be a real help to others. I think it's shady to offer a refund only on the condition that I would not tell anyone. That made me angry! I obviously chose to speak my mind. I could not believe this after all the trouble caused by the garbage mounts! INA can take the 350 and stuff it......
These are my mounts now. I plan on making a video with my six year old nephew moving the mounts around with his hands. I will also be at shows with the mounts so people can have a look for themselves.
The next event will be Quattrofest Nov 7th and 8th at PIR. Should be a great time at the track.
I gave them a chance to make it right and they did offer me a refund. Asking me to keep quiet though? WTF?
My gift to the Vortex and to my self respect. 350.00 worth of review.
Mods please let this thread live. There are no lies here. The information is factual and I have saved all emails from INA. This is an honest review for the benefit of Vortex users. I have spent well over 12K on my car this year and the mounts caused me much more than 350 worth of trouble! These mounts cost me days, parts, a track day, a trip to HPA to deliver a car etc... If I can save someone the trouble I went through because of these mounts great! Thanks.