Wastegate Actuator Rod rattle - SOLVED

[cmb5286]

found this on GolfMK6:

Wastegate Fix

Apparently clips will start shipping in July

[Boosted2003!]

hello all,

first time posting to this thread but i have been following along for months after purchasing my 2011 GTI.. i too have/had the annoying rattle, i am happy to report the noise is GONE!!!

after **numerous** complaints to VWoAmerica and my local dealership, i was called by the regional customer service representative indicating VW had a "fix" ready for install. they confirmed the noise was 100% coming from the actuator rod rattling around a bit as boost pressure built up and was released.

after scheduling my appointment, a regional technician arrived at my dealership with a "wastegate actuator retention clip". i did not witness the install but it was described to me as a "small metal clip that keeps the actuator rod in place as it revolves to releases pressure". after waiting 30 minutes for the install and test drive by the technician, i was infomed the issue was corrected. i skeptically drove the car home fully expecting the noise to be present. I had had the 2 oz weight TSB performed in the past which fixed the issue until the weight was removed...

i drove the car at various speeds and acceleration intensities, up and down hills vigorously awaiting for the rattling to return. IT IS GONE...

i know there are several posts on this site and elsewhere so please spread the word... CALL VWoA AND TELL THEM YOU WANT THE WASTEGATE ACTUATOR RODE RETENTION CLIP INSTALLED. the technician said if VW got enough feedback from the small group of people who had the clip installed, they would issue an official TSB for everyone to have the issue corrected. don't wait...call them and demand the fix!!

hope this helps... it certainly helped me.

I will say this clip he speaks of is true.

Thanks!

There is no part number for this yet. Thats why QTMs are installing them.

I spoke with a friend who's a VW tech about this a couple weeks ago.

He told me that doing the wheel weight TSB, he was told about the infamous 'clip'. He said that the tech line told him its only given out to authorized dealerships, and his wasn't one of them. Maybe there's a couple 'clip' authorized dealerships out there, maybe there's only one.

I guess a permanent clip will be released, eventually...

Correct. There is no TSB for this clip. Its QTM installed.

found this on GolfMK6:

Wastegate Fix

Apparently clips will start shipping in July

I missed your post since it was on 3rd page. So correction there is a TSB now.

[O_loung1]

found this on GolfMK6:

Wastegate Fix

Apparently clips will start shipping in July

still think this means nothing until there is a part number and a tbs with the part number listed.
guess we will see in july

[rg713]

I have the 2010 Jetta Wolfsburg. JUST GOT A CALL FROM VW TODAY SAYING THEY HAVE A FIX. CALLED THE DEALER AND SET UP AN APPT. APPARENTLY IT IS THE CLIP THEY WILL BE INSTALLING. THE BULLETIN # 21-10-01. AFTER 1 YEAR THIS IS FINALLY GOING TO BE FIXED AND NO MORE RATTLE FOR US ALL! HOPE YOURS GETS FIXED SOON TOO! I WILL POST AFTER ITS FIXED AND LET YOU KNOW HOW SOUNDS. GOOD LUCK!

[O_loung1]

THE BULLETIN # 21-10-01.

can you post the part number from your invoice after your appointment?

[icon5585]

can you post the part number from your invoice after your appointment?

hooooray!

[rg713]

I will definately will post the part # from the invoice. If not on it, I WILL ask for you guys! I was SO shocked when VW called to tell me there was a fix finally. Can't wait to drive my Jetta without the rattle. It's going to sound SO much better.

[Boosted2003!]

I will definately will post the part # from the invoice. If not on it, I WILL ask for you guys! I was SO shocked when VW called to tell me there was a fix finally. Can't wait to drive my Jetta without the rattle. It's going to sound SO much better.

As far as I know. On the invoice it will say clip with a internal part number and QTM next to it. The part # as of now will not come up in the system yet.

[nexstar7]

yup, ive had the noise since i first bought the car with 5 miles on it.

[rg713]

Hey guys, they fixed it!!! I am happy to report that the rattling noise is gone!

Here is the info so you guys have it.

TSB # 21-11-03
PART # 06J145220A

Hope this info helps the rest of you with this issue.

Take care!

[icon5585]

Hey guys, they fixed it!!! I am happy to report that the rattling noise is gone!

Here is the info so you guys have it.

TSB # 21-11-03
PART # 06J145220A

Hope this info helps the rest of you with this issue.

Take care!

I called my dealership and they had no clue what the hell I was talking about. They also looked up the part # and said it was an AUDI part

[astrokat]

I called a dealer today and asked about the potential fix I’ve read about for the acceleration noise. As usual, their first response is to shut down and say they’ve never heard of the problem. Fortunately for me, I’ve kept up with this forum and others on the web for well over a year, so I had lots of info to back them into a corner. I gave them the old TSB#21-10-01 that addressed the issue but didn’t provide a fix. The service manager reluctantly looked up it up and found that a new TSB came out this month (June ’11) outlining a fix. The new TSB# is 21-11-03. The service manager said according to this TSB the issue only affects 300 vehicles. The fix involves attaching a retention clip. The noise is caused by the turbo wastegate rod and actuator. I truly hope this fixes the problem. I would be happy with just a 50% reduction of the noise.

After more research, they found the part and ordered it. I take my 2010 Jetta Wolfsburg in for the modification next week. I’ll post an update along with the retention clip part number.

[BMXR]

Good thread. Will be bringing this up to my dealer. My car rattles, too!

[2010GTI4me]

I have my 30k mile service scheduled for this Saturday at Douglas VW. I hope good things come from this fix.

[placenta]

PART # 06J145220A

This aint a clip.... for $55??

CLIP [Part# 06J145220A]
Volkswagen
List Price:$75.00
Your Price:$54.90

[2010GTI4me]

This aint a clip.... for $55??

CLIP [Part# 06J145220A]
Volkswagen
List Price:$75.00
Your Price:$54.90

It's a pricey little piece, but yea that's the one.

[placenta]

I'd still prob pay it rather than waste a half day at the dealer not to mention lose work time.

[rez311]

Heh. What's funny is every time I get my GTI serviced I bitch about 3 things.

-The car doesn't start sometimes when it cranks.
-The wastegate rattles on acceleration.
-DSG free revs in first gear and goes nowhere when I floor it. (happens at random.)

Their response is, "Our tech didn't find anything wrong. And the GTI doesn't have a wastegate." I have receipts proving these statements. It's really funny. I'd fix it myself, but I paid alot for this German ****box to be free of problems and for it to be under warranty.

Thousand Oaks VW doesn't have very good techs or competent service people.

Thanks for the wastegate rattle updates. Another piece of paper to throw at them.

[icon5585]

Has anyone else gotten this service done?

[Squirrel Nuts]

Heh. What's funny is every time I get my GTI serviced I bitch about 3 things.

-The car doesn't start sometimes when it cranks.
-The wastegate rattles on acceleration.
-DSG free revs in first gear and goes nowhere when I floor it. (happens at random.)

Their response is, "Our tech didn't find anything wrong. And the GTI doesn't have a wastegate." I have receipts proving these statements. It's really funny. I'd fix it myself, but I paid alot for this German ****box to be free of problems and for it to be under warranty.

Thousand Oaks VW doesn't have very good techs or competent service people.

Thanks fr the wastegate rattle updates. Another piece of paper to throw at them.

Print out this thread and give it to the service manger.

[placenta]

Has anyone else gotten this service done?

lot of people on "other" forums have had it done now. 100% solves it.

[rez311]

Thanks oneethree. I'll hold my breath though...

[VEGASVWGTI]

I have an appointment to get it done soon. With the TSB they knew exactly what I was talking about and took less than 10 minutes to set up the arrangements. Glad VW gave some attention to this matter. If I listened to the radio less frequently, I really think it would be a bigger deal.

[2010GTI4me]

I'd still prob pay it rather than waste a half day at the dealer not to mention lose work time.

You're saying you would pay the cost of the clip and install it yourself just so you don't lose some time?!?!?

Drop your car off at the dealer, schedule it so you get a loaner, have VW fix it, and pick it up when it's ready. Why would you waste $55+ if it's a free fix?

[placenta]

You're saying you would pay the cost of the clip and install it yourself just so you don't lose some time?!?!?

Drop your car off at the dealer, schedule it so you get a loaner, have VW fix it, and pick it up when it's ready. Why would you waste $55+ if it's a free fix?

because my work time is worth a lot more than that. i would waste 7X that money taking a day off work, and my dealers dont give me loaners.. not to mention the car will come back with some new scratch somewhere.

[Squirrel Nuts]

not to mention the car will come back with some new scratch somewhere.

That I agree with.

[sixteenvalve]

Does anyone have a valid part # on the clip that may be needed to end this rattle?
Steve

Ya, don't see why everyone is having such a hard time finding the part number...
06J-145-220A
Hope this helps someone

[BMXR]

I have an appointment to get it done soon. With the TSB they knew exactly what I was talking about and took less than 10 minutes to set up the arrangements. Glad VW gave some attention to this matter. If I listened to the radio less frequently, I really think it would be a bigger deal.

They initially "could not duplicate the condition" but when I gave them the TSB and Part numbers, they ordered the part right away. They will be doing the repair for me when it comes in and giving me a loaner. Thanks Vortex!

Yuri

[jr05gti]

Took mine in today. Of course they said they couldn't hear it, so the shop foreman went on a ride-a-long with me. He noticed it right away when I told him when to listen. Got the part on order and hopefully it'll be put on on Wednesday.

[reelknead1]

I will be calling my dealer tomorrow morning. Lets see how crazy they think I am, I have little faith in my dealer. They are the ones that told me window tint would void my warranty

[jr05gti]

If your service rep doesn't know what you're talking about, ask to speak with one of the techs and give them the TSB number so they can look it up. When I called the first time they acted like I was retarded. After I got transferred back to the tech and he had the TSB pulled up, he was like "oh, sounds like your information is correct." And if they claim they can't duplicate it, make them go on a ride-a-long.

[VEGASVWGTI]

Whhhheeeeeeezzzzzzzzzz....back to life for some related feedback though I guess it has not been gone that long...

Had the work performed today by the shop foreman after an initial mix up that required a second visit in one day. I will check for thorough comprehension before leaving in the future. There was some confusion between this TSB and some other warranty work and a complicated definition of what contitutes a "clip" ect and some other....I will let it go at that.

At the end of the day the work was performed by the shop foreman who had a hell of a time and it took many hours with lots of fans just to be able for him to stick his hand under there. The TSB has been completed and here are my impressions:

The distinct "rattle" is gone, replaced by a related but different mettalic sounding hum/whine in the exact same rev range where the "rattle" used to be. It almost seems like the clip has changed the frequency somehow and there is a new sort of resonation there along with turbo sounds. As crazy as it seems, it reminds me of musicians in harmony, related yet distinct. I cannot truthfully state whether this is a valid "fix", but at least it does not sound like something broken anymore in the undercarriage and I can live peacefully with this sound that is different yet present. I suspect however, total elimination might be preferable and a solo turbo note might do the job a bit better

It is interesting to read many of the comments here so far. I personally remember taking it to the dealership long before I ever saw a thread on the issue because I suspected something was wrong with the transmission. The very same shop foreman who repaired it also rode with me over six months ago and indicated it was a normal characteristic of the TSI engine and explained some of the differences as I had previously been in possession of a FSI equipped MKV. At that time there was no "solution" so I simply accepted it and moved on. Glad to see VW is at least working to address the issue and even if it does not solve the problem entirely, there is a noticeable improvement in the nature of the sound and the intrusion of the overall sound into the cabin has been greatly reduced. Overall it is worth getting done If you have the "rattle" though I would not race in just for the TSB. Get it done at the next service as it is not earth shattering. If you do not know whether you have it, you don't. It would be quite obvious if you did.

Hope this helps

[sixteenvalve]

who had a hell of a time and it took many hours with lots of fans just to be able for him to stick his hand under there.

One piece of advice, anyone going to do this, use the night drop at your dealer so the car is cool for them to repair. We did one last week and it took less then 15 minutes to complete. I know it isn't easy for everyone to leave their car overnight however...

[Null Actor]

Contacted my dealer (Cambridge VW), asked about getting this done. They found the TSB and the info, but said they have to verify that it's the actual issue before they can sign off on installing the clip. Should be good, so far the guys here have been pretty decent.

[BOOGATA]

Contacted my dealer (Cambridge VW), asked about getting this done. They found the TSB and the info, but said they have to verify that it's the actual issue before they can sign off on installing the clip. Should be good, so far the guys here have been pretty decent.

I took the same steps last week. Hopefully this can be taken care of soon