Jack Pad....is this right?

[DaveTT]

Thats perfect.
I put up a blurb today that we had some issues with emails. Some of you emailed us but you wont get a reply. Hopefully tomorrow everything gets sorted.

paid and still waiting

[Issam Abed]

paid and still waiting

You were part of list #2 IIR. I will look into it Monday for you

[audi_rs]

Hey there, is it too late to get one of these jack pads. how do i go about obtaining one

cheers

[GERMANCARMAN]

I got my DHL shipping notice, Thank you again!!!!!!!!!!

I will track it and make sure the wife is home.

[joneze93tsi]

Was told they shipped and got returned from DHL.

(DHL Doesn't deliver in my area so it would have been handed off to another carrier, none of which left a notice).

Said they would be re-shipped via Fedex. Been asking for the tracking number since last week with no luck.

[GaBoYnFla]

I got my DHL shipping notice, Thank you again!!!!!!!!!!

I will track it and make sure the wife is home.

I got mine too.....so excited.....have to warm up the pressure washer to get under the car!

Thanks Issam,

Todd

[j.u.s.]

got mine today, thanks

[GERMANCARMAN]

I received mine today, thank you again for putting this together for us, I know you ran into issues with DHL, your follow up is greatly appreciated.

[joneze93tsi]

Still no update...

[GaBoYnFla]

I got mine too.....so excited.....have to warm up the pressure washer to get under the car!

Thanks Issam,

Todd

I meant I got my tracking number....got the actual puck today.....thanks Issam....lots of hard work went into these and I appreciate it. Steve too.

[Stevelev]

^Nice !

Reminds me that I need to pick mine up one of these days ... I look forward to having the fancy paper weight ...

[quattive]

Still waiting!

[MaXius]

Still waiting!

Me three.

[joneze93tsi]

Me three.

Yup,

Been told it was dhl, then fedex, but no response in a week asking for the tracking number.

Might be about time to file a paypal claim.

[INA]

Yup,

Been told it was dhl, then fedex, but no response in a week asking for the tracking number.

Might be about time to file a paypal claim.

All of your emails have been responded to. If you wish to file a paypal claim simply tell me where to issue the refund to and you will receive it.
It is not fair for me to come on here and have to read these kind of posts as if filing a paypal claim will speed up the process any faster...


All of you that are still waiting can CLEARLY SEE people are getting there jack pucks. If you have an issue email us or phone us.
Thanks.

[INA]

To those that have emailed us asking to jump on the next list. We wont have anymore of the jack pucks available until the 23rd (Monday). We will start a new list once we have them in hand and ready to ship.
This whole shipping ordeal has been a mess as some of you live in remote areas and DHL is clearly not leaving you the call tag notes. For us to sit down and baby each delivery is simply not feasible.

[GERMANCARMAN]

All of your emails have been responded to. If you wish to file a paypal claim simply tell me where to issue the refund to and you will receive it.
It is not fair for me to come on here and have to read these kind of posts as if filing a paypal claim will speed up the process any faster...


All of you that are still waiting can CLEARLY SEE people are getting there jack pucks. If you have an issue email us or phone us.
Thanks.

I was the second one to pay and I received mine this week, INA did everything they could, be a little more patient and I promise you will like the product.

I am a very happy customer

[joneze93tsi]

All of your emails have been responded to. If you wish to file a paypal claim simply tell me where to issue the refund to and you will receive it.
It is not fair for me to come on here and have to read these kind of posts as if filing a paypal claim will speed up the process any faster...


All of you that are still waiting can CLEARLY SEE people are getting there jack pucks. If you have an issue email us or phone us.
Thanks.

You are missing the point.
I have sent 3 emails to you asking for the tracking number.

1. You said it was sent dhl.
2. You said DHL returned it (no label)
3. You said that they have re-shipped via fedex.

Since you said you've shipped it via fedex:

From: iabed@inaengineering.com
To: sshawnj@hotmail.com
Subject: RE: For 2 TT Jack Pads!
Date: Mon, 2 Apr 2012 16:41:12 -0400

Shawn they have been re shipped


Since then I have asked repeatedly for the tracking number, and have got no response.
Today, I get an email from you asking where I want the refund sent:

From: iabed@inaengineering.com
To: sshawnj@hotmail.com
Subject: RE: For 2 TT Jack Pads!
Date: Thu, 5 Apr 2012 17:55:56 -0400

Shawn,
Where would you like the refund issued to?
Provide the email and I will supply it within 15 minutes
thanks


Why would you send a refund for pads you claim to have shipped several times over? Obviously you haven't shipped them... I don't care if they are delayed, I just want an honest answer. If you tell me it will be 4 more weeks, that's fine. Just don't repeatedly say "Been shipped" and then act indignant when someone asks for a tracking number.

[conneem-tt]

Hi,

I sent an email on the 24th of March, didn't get a reply yet. Just sent another one.

I was expecting to be the last to get it though due to the shipping distance but would appreciate a tracking number.

Thanks

[JohnLZ7W]

In action... fitment is perfect!!

[996cab]

Guys, am UK based and I want one...how do I go about placing an order and with whom?

[Stevelev]

Guys, am UK based and I want one...how do I go about placing an order and with whom?

Best to email INA: iabed@inaengineering.com

Cheers !

[INA]

All orders placed After March 31st 2012 will be shipping Monday 23rd April (or sooner).

All out standing orders have been shipped DHL express and all new orders will be shipped ONLY DHL EXPRESS. Sending these with Fedex ground or DHL economy service is proving quite problematic.

Hope everyone had a good easter.

[Talawa]

I got my DHL shipping notice today. looking forward to arrival.

[pal]

In action... fitment is perfect!!

The post seems a bit tall. Not sure if that is by design as I would have thought it would be a bit more flush with the floor board?

[j.u.s.]

The post seems a bit tall. Not sure if that is by design as I would have thought it would be a bit more flush with the floor board?

It fits this way and allow for some rotation. You would not want it to be flush. I believe that the Audi part is more of a roller that goes in to the slot and allows for rotation. This part works great.

[INA]

The post seems a bit tall. Not sure if that is by design as I would have thought it would be a bit more flush with the floor board?

If you want to touch the floor board then simply use a 2 x 4 or similar. The puck is designed to have its face sit away from the surface.

[pal]

Thanks guys. I will order one up as well when the next batch orders start.

[DaveTT]

You were part of list #2 IIR. I will look into it Monday for you

These arrived today, well worth the wait. Thanks for a nice looking product

[indeeditzjay]

I was on the second list.. were we supposed to have received an email with tracking information?

[INA]

I was on the second list.. were we supposed to have received an email with tracking information?

J.Nacxxx?
email us now.

[indeeditzjay]

J.Nacxxx?
email us now.

yup.. email sent

[canuckttrs]

still waiting over 6 weeks now and not a peep. i'm getting a refund.

if they can bungle up shipping a bunch of pieces of metal, just imagine how fustrating something more complicated would be.

[INA]

Jansen,
Replied to your email.

still waiting over 6 weeks now and not a peep. i'm getting a refund.

if they can bungle up shipping a bunch of pieces of metal, just imagine how fustrating something more complicated would be.

Not a peep?
Based on your tone I am going to take a wild guess and assume this is Craig...

We allready posted an update:

All orders placed After March 31st 2012 will be shipping Monday 23rd April (or sooner).

This is the second email where you have "demanded" a refund and this was the response you were given.

"
On Fri, Mar 9, 2012 at 1:30 PM, INA-Sales wrote:
Craig,
Machine shop estimates anywhere from 2 – 3 weeks for completion.
Payment was received 5 business days ago. At this point if you wish a refund we can send that"

A refund is granted to anyone at anytime anywhere....your $$ has not left our paypal account.

Imagine how frustrating it is to deal with people like this regardless of what the product is. I know its spring out and all but come on , no one here is a slave and should not be talked to in that manner period. As it stands there are 6 people still awaiting pucks... 6 out of 78 people that ordered.

[joneze93tsi]

Got mine.

Excellent pieces!