The tech says their phones worked fine. The girl who sold it to me said Droids were a problem and iPhone was perfect. I've got so much conflicting info! I don't know if it's just a stupid thing with my Tiguan or MY phone or just an apple/AT&T issue.
I have paired both my Android phone (Google Nexus S) and my wife's iPhone with the bluetooth in the 2012 Tiguan. The iPhone has the problem(s) you described. The Android phone works flawlessly. In fact, I actually paired two different Android phones (I also own a HTC Aria besides the Nexus S) and they worked without any problem. So I am pretty sure that it is an iPhone issue.
According to some reports, the new iOS version will fix this issue but there is no set date when that will be released. So I would wait for that and hope that Apple releases it soon.
Last edited by vw_nc_dude; 02-27-2012 at 10:52 AM.
To tell the truth it was a bit of an accident. During my first couple hundred miles I definitely noticed the lugging and rumbling around 35-40 mph as the tranny tried to cruise around in 6th. I started putting my foot down a little more, not to the floor, but gave it about half throttle off the line most of the time to combat this. After a couple hundred miles I noticed the Tiguan became a lot more responsive and I could hit the gas more gradually and it wouldn't jump straight to 6 as quickly. Like I said, I can still get it to lug if I drive like I'm in a Prius, but for the most part the transmission seems to behave more on the normal side. I know this is kind of vague but it's all I can say. I've heard there's a way to put the Tiguan back in this "learning" phase once you're past the initial phase but don't recall how to do it. Maybe TIGSEL can elaborate.
2012 Tiguan SE
I"m forced to keep my 2012 pretty slow when I leave each day due to the large size of the neighborhood. That being said I've been more aggressive when leaving stop signs, etc., and I've noticed the Tig is starting to learn after only a couple of weeks. At first I was dropping into sixth at 35mph, since I've been going a little harder with the gas- not flooring it, just no feathering it- it doesn't drop into sixth until I'm over 40mph. This is much more tolerable and the rock-gargling noise I was getting has all but disappeared.
Web research (aka google searches) I did during the time I had my automatic Golf indicated there are two shift maps in D and two in S, and it chose between them based on how aggressive it determined you were driving at the moment. While I did occasionally observe what seemed to be higher shift points in D as you describe, it only took a mile or two of steady 35mph speeds on flat terrain to have it revert back to the high-mpg low-shift-point lugging behavior. My understanding was that the adaptive behavior has a pretty short memory.
That's first I'd ever read anyone saying the clutch is electronic, and I'm sure it is not. Maybe just something you've read that was confusing it with the clutches in the DSG or something. Regardless, it is a light push and easy to operate.
I'm am delighted to be back in a manual after my year with the slushbox. The car before that was a Mk4 1.8T 5M GTI. My favorite thing to say to anyone who would listen at the time was "Nothing sucks the soul out of a car like an automatic". I know DSG owners will argue with this, and they will have a point, to a point. But still, the simple act of disengaging and reengaging the drivetrain for each shift and lifting and pressing the gas pedal each time puts you more closely in touch with what the car is doing, and capable of doing, than any other transmission design. Even if it is old-fashioned.
There are a couple things to mention, however. Due to emissions reasons the revs drop fairly slowly so if you want to be smooth you can't rush your upshifts. This is mostly a challenge for the 1-2 shift since a large rpm drop is required, not so much the rest of them. But if you do wait around a little too long on the 1-2 shift to get the perfect rev-matched engagement you may find the car behind you (probably an automatic) right up on your bumper while leaving stoplights. So it's best to pull away fairly quickly in 1st to get some distance before shifting.
The other comment is that 6 speeds often seems like one too many for the broad powerband of this engine. 5 would probably have been enough. Especially since 6th is not super-tall like it is with the automatic (about 2300rpm/60mph in the GTI), don't know about the Tiguan or Passat.
Last edited by mhackett; 03-01-2012 at 01:56 PM.
Last edited by vw_nc_dude; 03-01-2012 at 03:00 PM.
The learning process of our transmissions never stops. It constantly updates/relearns your driving style. The reason why it feels that the process stopped is because your driving style usually stays consistent. I also see that some of you are complaining that they've got no results from trying to adapt/train your tranny. I can only think of few reasons: 1- You are not aggressive enough, 2- More than one person driving the car with completely different driving styles. There is no reason to reset anything, it will only prolong the adaptation process. In some cases when dealer needs to reflash your ECU you'd have to retrain your tranny.
I know this is a sidetrack but...that is pretty interesting. I wonder how they managed to incorporate any sort of engagement-zone feedback into that setup at a reasonable cost. I did some searches for that design and came up empty.My brother-in-law in Europe had a VW Polo with manual transmission (not DSG) and his clutch pedal was electronic; i.e., the clutch pedal was not mechanically separating the discs but rather electronically controlling a motor that would do the separation.
Anyway, I looked and can confirm the GTI clutch actuation is of conventional hydraulic design, sharing fluid from the brake reservior.
Here's the latest after contacting VWoA Customer Care.
Dear Mr. Edge:
Thank you for taking the time to speak with me regarding the concerns you are experiencing with the transmission in your Tiguan. We contacted Mr. xxx, the Service Manager at xx Volkswagen, and I appreciate the chance to provide you with an update.
Mr. xx explained to us that your Tiguan was found operating as designed when it was test driven on September 7th and on October 12th. Because of this, Mr. xx is not aware of any repairs or software updates needed to your Tiguan. As such, I regret we are unable to offer any repair solutions.
I understand you are dissatisfied with the way the transmission is performing. I’d like to encourage you to go for a test drive with a technician to point out the exact noise and vibration you are experiencing. The technician will be able to explain to you firsthand what is taking place in the transmission and why they feel this is considered normal operation.
If you would like me to follow up with the XX Volkswagen to ensure all resources are utilized to address this matter for you, please let me know when your appointment date is, and I will be sure to do so.
With you being a multi-Volkswagen owner, we recognize your loyalty to our brand, and we take your concerns seriously. I apologize for the inconvenience this matter has caused you, especially so early in your ownership. It is our desire that you are completely satisfied with your Tiguan and are fully enjoying your driving experience. Please be assured I have documented your comments internally, so we may have a record of them.
As punishment, every dealer and service manager who says the transmission is operating under normal conditions should be forced to drive in these for life
Just wanted to add my own findings about the 4Motion Tig noise described earlier in this thread.
I noticed that the noise seems to be rpm related and not necessarily speed related. It appears that around 1250 rpm, +/- 150 rpm, the vibration is present regardless of vehicle speed, while driven at constant speed, though. Since this rpm range seems to match up with the 40-60 KM/h speed, correlated to the corresponding gear, I think it might be a resonance frequency on the transmission.
I noticed that driving slower, at a constant speed of about 40 Km/h, the engine rpm drops to just over 1000 rpm, maybe up to 1150, and the vibration isn't noticeable.
And I also noticed a short hum as the engine is decelerating through that 1250 rpm range and it still makes the noise even though the engine isn't technically under load (while engine braking).
So after having driven the (brand new) car for a week, I believe it's not the up shifting, although that doesn't help, but it may be a resonance frequency in the transmission.
The fact that only 4Motion owners complain and that I can feel the vibration almost coming from the back, much like driving with an out-of-round rear wheel, adds to my findings.
Can anyone else verify this?
No, no, you're right. My analogy wasn't quite accurate.
You know how you can feel an out-of-round front tire in the steering wheel and a rear one in your seat?
Well, this vibration on the Tig is similar with the rear out-of-round tire, you can feel it coming from under the car and not the front.
Also, I didn't know the FWD ones do it as well. So far, all posts I read were for 4Motion Tigs.
Just picked up a brand new 2012 Tiguan and yes I have the exact same issue with transmission as everyone else has been talking about here. I pinch myself not seeing this before I buy or did not do a thorough enough test drive. I bought a Golf last year and loves it and did not have much 2nd thought when looking at Tiguan. A pricey lesson !
I have to do a lot of stop and go driving and the auto transmission decide to jump to 5 or 6 gear immediately after taking off at speed 40-60 km/h, and as a result it causes vibration and hum. I have to repeatedly switch to tiptronic and manually override it. It drives me nuts. The problem is that I never drop a manual car so when approaching stop sign I have to swtich back to D and then the cycle start again. There is 5 or 6 stop signs plus a bunch of lights on my way to work and it gets tiring quickly.
Hope VW can provide a software update soon as they really ruin an otherwise beautiful SUV. What a shame !
For those in Canada who want to let VW know about this issue, you can email them at:
the "contact us" on vw.ca never works !
Last edited by d960; 03-17-2012 at 10:24 PM.