One customer got an encouraging reply from VW that a program update is coming. Finger crossed. See thread below:
My 2012 Tiguan has this same transmission problem also! SUCH A DISAPPOINTMENT!! Not only do I have the lagging and dragging because it goes into 5th gear so early, but I have have a bum heater. It randomly goes from hot to cold. VW is aware of the problem, has no fix made for it yet, and still sells this car without telling the buyer about!
I have called the customer care line many times. Their response was to replace my 2012 Tiguan SE with another 2012 Tiguan SE that has the SAME problems!
Do anyone think VW actually cares? I don't think they do. They are making the money and we get the short straw here! I will never buy another VW again.
The tech says their phones worked fine. The girl who sold it to me said Droids were a problem and iPhone was perfect. I've got so much conflicting info! I don't know if it's just a stupid thing with my Tiguan or MY phone or just an apple/AT&T issue.
I have paired both my Android phone (Google Nexus S) and my wife's iPhone with the bluetooth in the 2012 Tiguan. The iPhone has the problem(s) you described. The Android phone works flawlessly. In fact, I actually paired two different Android phones (I also own a HTC Aria besides the Nexus S) and they worked without any problem. So I am pretty sure that it is an iPhone issue.
According to some reports, the new iOS version will fix this issue but there is no set date when that will be released. So I would wait for that and hope that Apple releases it soon.
Last edited by vw_nc_dude; 02-27-2012 at 10:52 AM.
To tell the truth it was a bit of an accident. During my first couple hundred miles I definitely noticed the lugging and rumbling around 35-40 mph as the tranny tried to cruise around in 6th. I started putting my foot down a little more, not to the floor, but gave it about half throttle off the line most of the time to combat this. After a couple hundred miles I noticed the Tiguan became a lot more responsive and I could hit the gas more gradually and it wouldn't jump straight to 6 as quickly. Like I said, I can still get it to lug if I drive like I'm in a Prius, but for the most part the transmission seems to behave more on the normal side. I know this is kind of vague but it's all I can say. I've heard there's a way to put the Tiguan back in this "learning" phase once you're past the initial phase but don't recall how to do it. Maybe TIGSEL can elaborate.
2012 Tiguan SE
I"m forced to keep my 2012 pretty slow when I leave each day due to the large size of the neighborhood. That being said I've been more aggressive when leaving stop signs, etc., and I've noticed the Tig is starting to learn after only a couple of weeks. At first I was dropping into sixth at 35mph, since I've been going a little harder with the gas- not flooring it, just no feathering it- it doesn't drop into sixth until I'm over 40mph. This is much more tolerable and the rock-gargling noise I was getting has all but disappeared.
Web research (aka google searches) I did during the time I had my automatic Golf indicated there are two shift maps in D and two in S, and it chose between them based on how aggressive it determined you were driving at the moment. While I did occasionally observe what seemed to be higher shift points in D as you describe, it only took a mile or two of steady 35mph speeds on flat terrain to have it revert back to the high-mpg low-shift-point lugging behavior. My understanding was that the adaptive behavior has a pretty short memory.
That's first I'd ever read anyone saying the clutch is electronic, and I'm sure it is not. Maybe just something you've read that was confusing it with the clutches in the DSG or something. Regardless, it is a light push and easy to operate.
I'm am delighted to be back in a manual after my year with the slushbox. The car before that was a Mk4 1.8T 5M GTI. My favorite thing to say to anyone who would listen at the time was "Nothing sucks the soul out of a car like an automatic". I know DSG owners will argue with this, and they will have a point, to a point. But still, the simple act of disengaging and reengaging the drivetrain for each shift and lifting and pressing the gas pedal each time puts you more closely in touch with what the car is doing, and capable of doing, than any other transmission design. Even if it is old-fashioned.
There are a couple things to mention, however. Due to emissions reasons the revs drop fairly slowly so if you want to be smooth you can't rush your upshifts. This is mostly a challenge for the 1-2 shift since a large rpm drop is required, not so much the rest of them. But if you do wait around a little too long on the 1-2 shift to get the perfect rev-matched engagement you may find the car behind you (probably an automatic) right up on your bumper while leaving stoplights. So it's best to pull away fairly quickly in 1st to get some distance before shifting.
The other comment is that 6 speeds often seems like one too many for the broad powerband of this engine. 5 would probably have been enough. Especially since 6th is not super-tall like it is with the automatic (about 2300rpm/60mph in the GTI), don't know about the Tiguan or Passat.
Last edited by mhackett; 03-01-2012 at 01:56 PM.
Last edited by vw_nc_dude; 03-01-2012 at 03:00 PM.