#281
You would need the 2-hole complete replacement mount for your Tiptronic equipped '08.
Stage 1: http://store.blackforestindustries.c...mkcoretrm.html
Stage 2: http://store.blackforestindustries.c...kcoretrm1.html
Black Forest Industries /// 919.468.5400 ext. 7014
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#282
#283
Black Forest Industries /// 919.468.5400 ext. 7014
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#284
Black Forest Industries /// 919.468.5400 ext. 7014
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#285
#286
No more sunglasses. Thanks for the orders everyone!
Last edited by pete@blackforest; 10-10-2012 at 02:25 PM.
Black Forest Industries /// 919.468.5400 ext. 7014
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#287
pete,
i was wondering if BFI could make a polyurethane solution for control arm/ anti lift mounts for the MKV?
also when do you think the BFI clutch/flywheel kits will be available
#289
It's a possibility, but not in our development pipeline..
Too many other projects and parts in development to focus on that.
Maybe when the platform matures a little more it's something we'll visit.
The clutch kits are bound to be out in the relatively near future.
We have a test setup in my 2.5T and it's been excellent.
A little bit of chatter, but any lightweight flywheel is going to make noise.
Otherwise, it holds strong under load and has proven to be reliable thus far.
Black Forest Industries /// 919.468.5400 ext. 7014
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#291
Black Forest Industries /// 919.468.5400 ext. 7014
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#292
#293
Black Forest Industries /// 919.468.5400 ext. 7014
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#294
We sold a few sets of 2.5l mounts in the last several days.
Where's the feedback at? Speak up!![]()
Black Forest Industries /// 919.468.5400 ext. 7014
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#295
I have had a full set of stage 1 on the car for about 25K Car still vibrates a little (I like it). The power you put down is much smoother(hardly any wheel hop) You now can lay down a pretty long patch of rubber LOL
#296
Black Forest Industries /// 919.468.5400 ext. 7014
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#297
Our H2O Promotion has ended!
Last edited by pete@blackforest; 10-04-2012 at 11:49 AM.
Black Forest Industries /// 919.468.5400 ext. 7014
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#299
I wanted to look for the Transmission mount on the website and I get :
Error establishing a database connection
#300
Black Forest Industries /// 919.468.5400 ext. 7014
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#301
Bought the Stage 2 engine mount during the H20 special, will post a review about it combined with my stage 2 tranny mount and torque arm insert.
#302
Black Forest Industries /// 919.468.5400 ext. 7014
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#303
New first page graphics bump!![]()
Black Forest Industries /// 919.468.5400 ext. 7014
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#304
Just make sure to cross your t's and dot your i's or you wont get your mounts in....
#305
I see what you did there..
It's unfortunate H2O effected your order and contributed to an uncharacteristic delay.
We're a relatively small outfit (contrary to what most think) and our mounts are our most popular product.
We do our best to stay ahead of demand - particularly around shows - but production can only put out so many mounts.
If you want high quality, one-off custom automotive products, sometimes you have to wait.
Black Forest Industries /// 919.468.5400 ext. 7014
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#306
I didn't slip through the cracks this time? I don't remember having an issue with the time, just the total failure in communication. When I order something on a Friday, understanding it is before a show, I expect some delay. But when I call the shop on Wednesday to check on the order and to find out if the part is in stock, and I am told that MY part is in a box and getting shipped that day, I expect it to ship that day or for a phone call to be placed (at least an email) to explain why it isn't going to happen. I also expect better customer service when I call in, rather than being told that I "slipped through the cracks..." That is just downright poor service, especially when you are not the only game in town for the parts you supply.
On a side note, everything that I ordered from other vendors during the same two day period, has already arrived. I was informed by email and by phone of the delays, and the ship times promised by them were adhered to. They were also high quality, one-off custom automotive products...
Hopefully if I have to order from BFI again, the order (at least the service) will go smoother.
#307
If you were provided incorrect information about when your order would be shipped, I apologize. We're human and mistakes happen. Did anyone intentionally try to inconvenience you or hold up the delivery of your order? Absolutely not.
As far as other communication is concerned - a link is provided with every sales receipt to track the status of your order and we made it public on our website there would be delays due to H2O weekend and the influx of orders that would be received. The biggest concern of your's appears to be that you were told item X should ship in Y time.
Outside of there being an internal communication issue with 'Y', I don't see where we fell short in providing the tools and up front information about impending order delays.
I explained all this over the phone, offered my apologizes for the inconvenience and now I've made it public here. We made a mistake and we'll learn from it.
If you have any addition concerns, or talking points, please PM me or email pete@blackforestindustries.com
Respectfully,
Pete
BFI
Black Forest Industries /// 919.468.5400 ext. 7014
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#308
#309
Black Forest Industries /// 919.468.5400 ext. 7014
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#310
ithe billet trans mount i picked up not too long ago the complete set of mounts are well worth it and my experience with BFI customer service has been nothing short of spectacular!
see you guys at oktoberfest this weekend![]()
#311
Black Forest Industries /// 919.468.5400 ext. 7014
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#312
Here's good reason to replace your trans inserts.. 130k of daily driving means your stock insert is smooshed.
![]()
Black Forest Industries /// 919.468.5400 ext. 7014
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#313
#314
Black Forest Industries /// 919.468.5400 ext. 7014
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#315