We just brought home a new Tiguan 2012 Automatic and when we are in Drive (D) and going about 26-30 mph the transmission stays in a high gear (5th) and makes a vibrating hum.
It happens on a flat road when someone is in front of us and forces us to stay in the 26-30mph range.
It feels like it wont drop back to 4th at this speed and is overloaded in 5th. When we give it some gas it will hum and lag even more then finallly downshift.
Tiptronic and Sport seem fine but Drive does not feel normal in this range.
When we took back to dealer at 130 miles on the odometer, the tech sat in on the drive and experienced the symptom. His conclusion was that the car is in its "Adaptive Learning" phase and it should work itself out after about 600+ miles.
WHAT DO YOU THINK?
IS THERE ANYTHING I CAN DO AT THIS POINT TO GET THE CAR TO DRIVE BETTER?
PLEASE COMMENT THANK YOU