So in July, we bought a new 2011 Routan SE which includes the "no-charge" Carefree Maintenance for the first 36,000 miles.
At 2,000 miles we took it in for the "2,000 Mile Courtesy Check" where they went over the vehicle and fixed a couple of minor things (loose antenna and loose rear door interior light).
Well this week, VW mailed me a notification telling me that is time for my "no-charge 4,000 mile Carefree Maintance." So I called the service department to ask what is done at the 4,000 mile service and they said "Nothing, if you already came in for your 2,000 Mile Courtesy Check."
So I asked them, when is my first oil due and they said "8,000 miles." I thought is was supposed to be 6,000 miles between oil changes.
So what should be done at 4,000 miles and when should I get my first oil change (under the no-chare Carefree Maintenance program)?