I picked up my registration today for my 2012 Bug. I'll have her a month on Monday. Whlile I was there they did the compimentary check up on her. The issue with the window occured again rite before I got there and I left the window open with that slight gap that it has when opening the doors. I should also add that this was the second time I told them about this problem. The first time, the manager told me to reset the window with the switch, holding down for five seconds up and down.
Before she went in I told the service manager about the window issue. An hour later, he comes into the waiting area and says I'm all ready. I get out to the car and see that the window is all the way up and the car is locked, as I would expect. Now on my part I didnt' check until I was home, but the darn window issue is still there. That tells me they didn't even look at it they have no clue what to do. What should my next move be. Should I just call VOA, or should I take it back and make them take the door apart and see what the problem is.