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    VWVortex


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    Thread: Logging your Routan on Vw.com

    1. n00b
      Join Date
      Oct 21st, 2011
      Location
      Austin
      Posts
      9
      Vehicles
      2011 Volkswagen Routan SE 2007 Toytoa Avalon 1983 Cadillac Eldorado Touring Edition
      01-26-2012 10:47 AM #1
      Just was notified that I cannot add my 2011 Routan SE on the VW website. They responded with the Web admin has not loaded all the Routan models and vin #"s.. There is no ETA on when it will be done. I have bought 2 toyota's and Nissan and never see this kind of issue. Anyone else try to log in and add there 2011 or higher Routan yet?

    2. n00b
      Join Date
      Jan 6th, 2012
      Location
      La Vista, NE
      Posts
      3
      Vehicles
      2011 VW Routan SE
      01-26-2012 07:08 PM #2
      Quote Originally Posted by huskerdave View Post
      Just was notified that I cannot add my 2011 Routan SE on the VW website. They responded with the Web admin has not loaded all the Routan models and vin #"s.. There is no ETA on when it will be done. I have bought 2 toyota's and Nissan and never see this kind of issue. Anyone else try to log in and add there 2011 or higher Routan yet?
      Just tried to add my 2011 Routan, it says it's not a valid VIN.

    3. Member
      Join Date
      Jun 27th, 2007
      Posts
      765
      Vehicles
      58 Ragtop Bug, 2005 Passat Wagon, 2010 Routan SEL
      01-26-2012 08:04 PM #3
      I'll let you in on a secret, they're not VW VIN numbers. Until someone adds them to a database or what ever they need to do, it won't work. A VW vin starts with a WVW or a 3VW. We always joked that if your VIN was a 3VW, it was a Third World built VW(actually Mexico) but a WVW was a true European built VW, merely busting friends chops. You always have to remember, these are the black sheep VW's built by Chrysler. Give it time, I'm sure they will update it. Does registering it get you anything special? I've had number of dubs and never registered any of them.
      1958 VW Ragtop Bug
      2005 VW Passat Wagon
      2010 VW Routan SEL

      Be sure to check out the Original Routan Dead Pedal Click Here

    4. 07-26-2012 07:02 PM #4
      tried today, does not work yet

    5. Semi-n00b
      Join Date
      Apr 25th, 2012
      Location
      NE Ohio
      Posts
      11
      Vehicles
      2011 VW Roautan SE
      07-27-2012 07:52 PM #5
      I've tried several times since we got our van back in February, with no luck. We seem to be stuck in no man's land. Unwelcome in VW owner's club and outcast from Chrysler too. Oddly, you can check for recalls at the Chrysler website with your vin. UPDATE..apparently not outcast from Chrysler..see below...
      Last edited by kat505; 08-06-2012 at 11:11 AM.

    6. Member Air_Cooled_Nut's Avatar
      Join Date
      Mar 15th, 2000
      Location
      Portland, Oregon
      Posts
      6,430
      Vehicles
      2013 Touareg Executive; '95 Jetta GL; '76 Riviera Bus; '72 Squareback; '06 Ducati SC 1000
      07-29-2012 04:43 PM #6
      Send a mail/email to VW and let them know about your displeasure.
      95 Jetta GL 2.0L, chipped, intake, exhaust, compression, cam, close-ratio w/Peloquin, etc.
      72 VW Squareback, rag top, 2.0L, parents original owners
      76 VW Riviera Bus, the family camper -- '13 Touareg Executive
      06 Ducati Sport Classic 1000...only motorcycles can feed the need for speed

    7. Semi-n00b
      Join Date
      Apr 25th, 2012
      Location
      NE Ohio
      Posts
      11
      Vehicles
      2011 VW Roautan SE
      07-29-2012 07:20 PM #7
      Air_ I tried that and here is the reponse from February:

      "Dear *****:

      Thank you for your e-mail sharing the trouble you’ve experienced while trying to register your Routan in the “Owners” section of our website. I apologize for the disappointment this has caused.

      I wanted to let you know I’ve tested our site and I have been able to verify your difficulty in registering your VIN as a valid and accepted number through our website. Though I regret we do not currently have information on a solution available for this concern, I want to assure you I’ve made a record of this for the review of our website administrators, and anticipate this will result in resolution of this very soon."

      They are never going to fix this.

    8. Member Air_Cooled_Nut's Avatar
      Join Date
      Mar 15th, 2000
      Location
      Portland, Oregon
      Posts
      6,430
      Vehicles
      2013 Touareg Executive; '95 Jetta GL; '76 Riviera Bus; '72 Squareback; '06 Ducati SC 1000
      07-30-2012 09:20 AM #8
      Well, I'm glad you gave 'er a go
      95 Jetta GL 2.0L, chipped, intake, exhaust, compression, cam, close-ratio w/Peloquin, etc.
      72 VW Squareback, rag top, 2.0L, parents original owners
      76 VW Riviera Bus, the family camper -- '13 Touareg Executive
      06 Ducati Sport Classic 1000...only motorcycles can feed the need for speed

    9. Semi-n00b
      Join Date
      Apr 25th, 2012
      Location
      NE Ohio
      Posts
      11
      Vehicles
      2011 VW Roautan SE
      08-06-2012 11:04 AM #9
      I just registered my van on the Chrysler Owners website! Yes..CHRYSLER OWNER REGISTRATION!!!! I just signed up and put in my VIN and the vehicle came up listed as a 2011 VW Routan. Wow. Can't beleve it. We may not be accepted by the VW website but Chrysler loves us.

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