Yes, exactly. What if the problem were something like the engine or brakes or whatever? I have lost confidence that VW will stand behind their product. I took a chance buying this vehicle, and one of the reasons I did so, aside from the TDI engine, was that it had all of the Media features I wanted. To find that one of my main reasons for purchasing the car is defective, and that VW will not stand behind it's product makes me a one-time buyer. VW: You can still turn this around and do what's right.