Appreciate all the hard work from previous posters. I went to VW dealer, gave them both numbers and he showed me on the screen the listing and quick look at the Tech Bulletin.
The Tech Bulletin number is: 1-12-13, the transaction number on the bulletin is 2029206.
By the way there was another Transmission bulletin 1-12-12, but I don't know what the issue was
For SEL owners, there is a RNS-510 Navigation update, but I didn't have it installed. Maybe next time.
Much better throttle response in the 25-35 mph range.
My wife and I took her '12 Tiggy in today for the update. Thanks to you guys on here, when I scheduled the appointment, I included the TSB # for their quick reference. They said I'd "certainly done my homework." I told them I just didn't want to bring it back.
Anyhow, we took turns driving it on our way home, and the difference is amazing. The loud noise is gone, and the tranny is quite responsive.
They provided us with a printout of the full TSB.
Thanks again to everyone on here.
Got mine done this past Saturday. Came in armed with the TSB info from this thread. Props to those that have shared the info.
Our Tig (we call her Sasha, as in Sasha Grey since her color is Pepper Grey) drives much better. Shifts are more responsive to throttle input and, for me, it is less prone to go for a higher gear unless I am very light on the throttle. The groan is pretty much gone. Not sure as to gas mileage, but I will be ok if I take a hit of 1-2 mpg. I especially noticed the change when I was stuck in traffic come home from Santa Cruz on Sunday. It was a lot easier to modulate my speed and the transmission just felt "better."
Overall, very happy with the change.
What does your paperwork say re the ac/heat recall?
The weirdest thing - my tranny runs like crap with THE AC ON!
AC off, all is good. AC on, same as before the software update!
I wonder if there is a different routine in the software for when the AC is on and they didn't change the shift points for that.
Did you guys notice that? I just had to use the AC last week for the first time this year.
Last edited by artronics; 05-22-2012 at 08:38 PM.
Kinda bummed, my check engine light came on after only 3,600 miles, so I dropped off the tiggy to get it checked out. I left the car at the dealer for about five hours and they finally called back and said the car is fine, they ran the full diagnosis and everything checked out ok, not sure why the light came on. During this conversation I asked the service tech if he had heard about any transmission programming updates and he said no, nothing he is aware of and no other owners have complained of any problems. Then I had him run TSB# 1-12-13 as referenced in this thread and he put me on hold for about 10min while he checked it out. He said "he did see the complaint in the system, but because this is not an official VW recall, there was nothing he could do because this wasn't MY complaint." I insisted I was having the same problems (sluggish, low groaning sound at 30-35 mph, car shifting early, etc..) and he needed to check it out, that's the whole reason I even brought it up. So he took some notes and had one of his service guys take the car out for a test drive (unfortunately I was still at work and not with him during this). He called me back about 20min later and said "MY SERVICE GUY DIDN'T NOTICE ANYTHING AND THE CAR IS SHIFTING FINE." I KNEW he was going to say that! Now I will have to spend more time going back to the dealer trying to explain to him that I am having the EXACT same issues that are referenced in this TSB#. Once I finally get it done I will post an update....from what I have read so far, it's not 1000x better, but I just want to car to feel like it should!
To give the service guy credit, he was pretty cool about it, I'm just bummed I have to spend more time/effort on this.
I insisted and he finally called tech-line and did the update via tele-diagnosis. I agree, it's not 100% but pretty close. I really enjoy now driving the car. Definitely insist to have the update.
2012 Tiguan 2.0 TSI (SE, Sunroof&Nav, FWD, 6-speed automatic)
I got the transmission update today on my 2012. Yes there is a difference in a good way. I don’t know how many of you current Tiguan owners had a chance to own two Tiguans in a row but I traded in my 2009 for a 2012 model. Had a very good experience and quite a few miles on my 2009 and I can only tell that even after the transmission update my 2012 is not close to the driving experience of 2009. VW messed up this time and they are very cautious and hesitant to bring the old trany software back since it will totally spoil the advertised gas mileage.
The trany update that we are getting is a very very little tweak that is just barely enough to get rid of the annoying transmission bog. But ultimately it works and it’s better than before and better than nothing.
Juste got the update this morning. I didn't have the chance to test it a lot but it seems to be great. Not perfect but a lot better.
Thanks to CBS19862, your post with the papers help me a lot !
2012 - ... Tiguan 2012 Confortline 4motion
2009 -2012 Rabbit 2009 Trendline Sport