Just a little rant and don't care if I get flamed....
I ordered a hose over the weekend because my mechanic believed something was missing from 034 motorsport silicone breather kit....... after going by there to the shop we realized that he will not need the hose.... I paid for next day air shipping from Cali to Atlanta.... I called 034 when they opened to let them know I needed to cancel the order... it had not been run through the system .. only charges pending on my card and obviously had not shipped out since they just opened..... They said to read the purchase policies and that they could not refund my purchase but offer store credit.... Thank you sir... you have successfully taken my money before you received it.... I will indeed spend every penny of my store credit.. only to never purchase from them again.... That's the difference customer service makes... they could have said.. no problem man it hasn't even been packaged or anything I will send you the refund.. thanks for your business.. but they pulled the" We are getting your money regardless talk"....... I would understand if the order had been packaged and shipped to my door before I realized I didn't need the part