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    Thread: RNS-510 Firmware Upgrade (3/1/12) - Anyone?

    1. Junior Member
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      04-26-2012 10:46 AM #126
      Quote Originally Posted by cfurman View Post
      Folks... 3390 is still Sluggish... Just adds Travel Link and Voice commands are now actually working.
      Didn't someone say that it was slightly quicker with the update? Perhaps, it was all psychological since we "always" expect an upgrade to be better?? Dang...

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      04-26-2012 11:50 AM #127
      Quote Originally Posted by the_runner213 View Post
      Didn't someone say that it was slightly quicker with the update? Perhaps, it was all psychological since we "always" expect an upgrade to be better?? Dang...
      Yes, it is much better in my opinion. And it is 3690, not 3390.


      Quote Originally Posted by TypeRod View Post
      Can I check which SW version is on the radio myself? If so, please tell me how. Thanks!
      Press and hold Setup button until you see an icon said version, then click on version, you should be able to see it.

    3. Member capclassicv2's Avatar
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      04-26-2012 11:51 AM #128
      Quote Originally Posted by cfurman View Post
      Folks... 3390 is still Sluggish... Just adds Travel Link and Voice commands are now actually working.
      From what I read, (not sure if it was here or elsewhere) but the system responded better once the voice controls was limited to just phone. I would do the update, not for Travel Link, or Voice dialing but for the speed. For me, it's not trouble slow, but if I could be a little faster it would be a benefit.
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    4. Member cfurman's Avatar
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      04-26-2012 12:33 PM #129
      Can't wait for them to redo the whole thing in 2014 possibly.
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      04-26-2012 05:22 PM #130
      Quote Originally Posted by cfurman View Post
      Can't wait for them to redo the whole thing in 2014 possibly.
      2014?!?! With today's technology, it's not impossible to speed things up today...I mean, the original iphone from 2007 has a faster response time than the RNS-510, IMO. I know not everyone is apple and we're comparing oranges to apple (no pun intended), but VW has enough capital to at least put a little more into their R&D for their so-called infotainment system...

    6. Member cfurman's Avatar
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      04-26-2012 06:06 PM #131
      Well, there was an article I believe in Popular Science showing off VWs next system, which is going to be pretty sweet.. but I guess it will not be ready until 2014 cars (end of 2013 delivery).
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    7. Member capclassicv2's Avatar
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      04-26-2012 08:59 PM #132
      I would bet that the new system will be in the new Golf first... but won't be in the rest of the line-up until their next refreshes. The Passat won't be refreshed in 2014 though. Maybe 2015 at the earliest.

      As for as the RNS-510 goes... my question is, how long as this system been around, and has it always been slow? Is it JUST in the Passat that is the problem?
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      04-27-2012 05:33 AM #133
      I think the 510 has been around since MY2009 or 10, starting with version A. You guys have version E, I have version C (in a B6), released late in 2010. I bought aftermarket and installed myself.

      From what I can tell based on what I've read here, version E seems a lot slower than version C, at least when attached to the US B7. While I don't have the rear camara installed, and the Nav part takes a little while to boot up (though not music), the touchscreen and the rest of the device reacts instantly when buttons pressed, switching between screens, entering Nav addresses, etc. Maybe the car's computer is slowing it down? I don't know. But version E was supposed to be (and was tested as) being very fast, faster than C, at least according to vwnavi.com.
      Last edited by gtaylor0; 04-27-2012 at 05:39 AM.

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      04-27-2012 11:36 AM #134
      Okay, so I got a chance to check out my version and this is what I saw:

      (i'll skip the delivery version)
      HW-Version: H61
      SW-Version: 3690
      Active map coverage: North America
      Active map supplier: Navteq
      Map version HDD: 7565

      Is this similar to the new passats or is it different for the CC?

      I'm guessing I got the latest firmware then. Hmm...still seem a bit sluggish, regardless... :/

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      04-27-2012 01:08 PM #135
      If you ever uses version 3680 or older, you would know the pain.

      Quote Originally Posted by the_runner213 View Post
      Okay, so I got a chance to check out my version and this is what I saw:

      (i'll skip the delivery version)
      HW-Version: H61
      SW-Version: 3690
      Active map coverage: North America
      Active map supplier: Navteq
      Map version HDD: 7565

      Is this similar to the new passats or is it different for the CC?

      I'm guessing I got the latest firmware then. Hmm...still seem a bit sluggish, regardless... :/

    11. Member veedubcos's Avatar
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      04-27-2012 01:12 PM #136
      Update:

      Sirius TravelLink is finally activated and working. After countless failed attempts, I completed their customer service survey that they emailed me after my first few tries. In that survey, I let them know how I felt about Sirius and their poor/non-existant customer service.

      A couple hours later I received a call from corporate apologizing. I mentioned to them that the radio is in fact TravelLink ready and some people on this forum have it working. The tech agreed, and within 2 minutes got me up and running.

      Hopefully this will help some of you that are still looking at getting this feature activated.

      As for my kessy/fob not working after the 3690 update..I just had to manually reset my key/fob. All works like a charm now.

      1985 Golf | 1996 Golf | 1997 Jetta Trek | 2005 GTI | 2012 3.6 SEL B7 Passat | '11 CW Autobahn GTI

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      04-27-2012 01:40 PM #137
      for those that get them to activate Sirius link, can you ask them to put in a note to their supervisors/programmers to change their internal system so they know the RNS510 / VW Passats ARE capable of using this service, so 100 other members here dont have to annoy them with the same issue?

    13. Junior Member darrelld's Avatar
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      04-27-2012 03:59 PM #138
      Quote Originally Posted by salsaguy View Post
      for those that get them to activate Sirius link, can you ask them to put in a note to their supervisors/programmers to change their internal system so they know the RNS510 / VW Passats ARE capable of using this service, so 100 other members here dont have to annoy them with the same issue?
      I actually did this along with providing them a copy of letter from VW for the service. Apparently it made no difference in the process. Activating Travel Link is like playing slots at Vegas, you just keep pull the handle (phone) until you get the payoff (Sirius rep with any knowledge).

    14. Member veedubcos's Avatar
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      04-27-2012 07:25 PM #139
      Quote Originally Posted by darrelld View Post
      I actually did this along with providing them a copy of letter from VW for the service. Apparently it made no difference in the process. Activating Travel Link is like playing slots at Vegas, you just keep pull the handle (phone) until you get the payoff (Sirius rep with any knowledge).
      I did as well.. I mentioned others have are going through the same issue. Hopefully they update their "compatible car"TravelLink list. Their "techs" are simply going off a script. If the car is not on their list.. youre not eligible for service
      1985 Golf | 1996 Golf | 1997 Jetta Trek | 2005 GTI | 2012 3.6 SEL B7 Passat | '11 CW Autobahn GTI

    15. 05-02-2012 04:48 PM #140
      Quote Originally Posted by Kyosho View Post
      I can now finally confirm that travel link works perfectly. After3 hours on the phone this morning w/ sirius, and vw, Sirius finally figured out that they never added subscription for travel link. Took 5 different representative at Sirius to realize that! Well now it is CONFIRMED that it works, and it is really cool! I really like it and am glad that I finally figured out the problem.

      Hope all of you don't get into such problems that I did, because last night, Sirius told me that I need a new radio to have travel link. When I heard that, I was extreme p/o ed. But now I know it was all BS. Lol. If anybody has questions or similar problems, post them, and I will try to help!
      I would really like to know what you said exactly to get this done and to what number at Sirius (India call center???) as I have spoken with 2 or 3 different people and there is an escalated trouble ticket for me but still have no resolution.

    16. Member Kyosho's Avatar
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      05-02-2012 07:04 PM #141
      Quote Originally Posted by RaidV92C View Post
      I would really like to know what you said exactly to get this done and to what number at Sirius (India call center???) as I have spoken with 2 or 3 different people and there is an escalated trouble ticket for me but still have no resolution.
      Pretty much you just have to call again and again and again....until you reach someone with some kind of knowledge of what they are actually doing. I had the same problem you had, this is also responding the the other post you have in the Travel Link thread. After I called around 20 times, I finally got a person who sent a signal to the radio twice, and then transferred me to technical support, or something like that, and when I was transferred, The guy actually knew what he was doing, and got it to work.
      Hope this helps!
      ~Kyosho

    17. Member TDI Brad's Avatar
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      05-05-2012 09:10 AM #142
      Ok I've seen two different GUIs with the update. Which is the right one?









      Sent from my iPhone using Tapatalk
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    18. Member gwernerjr's Avatar
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      05-05-2012 11:51 AM #143
      Quote Originally Posted by TDI Brad View Post
      Ok I've seen two different GUIs with the update. Which is the right one?









      Sent from my iPhone using Tapatalk

      Mine is on the bottom, and it is done by VW. It is the RNS510 firmware for the passat with red audio, green phone, and blue nav screens. The one on the top must have been done on his own hence the original black/grayscale screen from the CC, Eos, and Tiguan.

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      05-05-2012 11:57 AM #144
      You can actually change that in VCDS even for the Passat. I had the red back in Oct. Got my wife's Tig in Dec noticed hers was the black. Searched and sure enough you can change the theme... There is a gray too. Sports line, Highline, and premium I believe were the three choices.
      Last edited by pbafire; 05-05-2012 at 12:36 PM.

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      05-05-2012 12:01 PM #145

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      05-05-2012 12:02 PM #146
      Mine is the same theme colors before and after the firmware upgrade..
      Like the one in top picture..
      Also my wife Tiguan is also same colors..
      2004 VW Touareg V6 - Traded for the 2006
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    22. Member gwernerjr's Avatar
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      05-05-2012 12:05 PM #147
      Pretty sure this is not sportsline, and that it is exclusive to the new passat the way they did it. Because if you look at those pictures, they are slightly different, not to mention these are for the new euro passat not the us passat. Unless you can show me an example to prove otherwise..

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      05-05-2012 12:07 PM #148
      I posted more for the VCDS instructions, not the exact pictures.

    24. Member TDI Brad's Avatar
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      05-05-2012 12:46 PM #149
      I'm having the update done now I will find out soon enough. I haven't even tried to mess with radio in VCDS but might look into it if I decide I want the voice control back. One pic is from coffemades post and the other gwernerjr's I noticed the differences so I thought I would ask.

      The other service campaign I asked about at the dealer was for the manual. They don't have them yet but he told me it was for the torque spec on the wheels. He said it was 103 ft lbs. can some one confirm that.
      Euro switch, 30% 3M nano ceramic tint, Chinese BiXenon headlights and LED tail lights, H&R springs, paddle shifter steering from V6, 20" Giovanna Kilis wheels, 225/35ZR20 Conti DWS tires

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      05-05-2012 02:02 PM #150
      Quote Originally Posted by TDI Brad View Post
      I'm having the update done now I will find out soon enough. I haven't even tried to mess with radio in VCDS but might look into it if I decide I want the voice control back. One pic is from coffemades post and the other gwernerjr's I noticed the differences so I thought I would ask.

      The other service campaign I asked about at the dealer was for the manual. They don't have them yet but he told me it was for the torque spec on the wheels. He said it was 103 ft lbs. can some one confirm that.
      Do you have voice control now? For both phone and nav uses? If so you have to tell them to not remove.... The way I read the tech bull is yes it removes the nav and leaves phone...unless u tell them to leave voice alone and just flash the radio as is. Then again some never had had the nav voice commands from the mid year rolling change. There are ways to keep/or add both in VCDS.

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