APR Presents Exclusive Distribution of Volkswagen Racing UK’s Performance Product Line

[BRSomm]

Let me invest a million dollars into a new accounting system that will make real time updates for back order status on the website so people don't have to be startled by an email that say "The intake is on backorder, your CC is not charged till the item ships, you can cancel at any time, sorry we made you type in a few things. Sorry!".

Wait.... Already did. Implementing now. May take a couple months before it's live.


Should we also work on a system that interrupts you when you're filling in shipping/payment information if someone orders the last one before you do? I'm just trying to enhance the buying experience here.

Hopefully someone can see the humor in this.

So, by usual APR "ready soon" timelines we'll see it in 2015?

[jsausley]

So, by usual APR "ready soon" timelines we'll see it in 2015?

[BRSomm]

Given that Forge is out of TwinTakes and have a "sometime in the future" timeline, I'm guessing that releasing any new product into this hungry of a marketplace isn't going to be easy.

Kudos to Arin for still being here, most reps would run and hide and just avoid these areas until their distribution issues were sorted out. There's nothing worse than being promised something and making promises based on that only to have the initial party fail to live up to their promises. I know that I promised my clients something over the Christmas holidays based on what I had been told. They're still waiting and so am I...

I for one gave up on the VWR intake due to the fact that I'm going in for the APR flash on Monday, but I'm in no rush for the exhaust so will be seriously considering it next spring, along with those VWR wheels.

[jjbravo1]

Go easy Arin. You're a good supporter, but you're getting snippy with your base. I understand your frustration though.
Most everyone enjoys the energy that APR and yourself give the R, so understand that the reaction to waiting for goodies after waiting for a car is cumulative pain, especially when you factor in costs...
I look forward to the intake when it becomes available, and more importantly, I look very much forward to a switchable ESP delete so I can take better advantage of the R at autoX and the Glen.

[usurpers26]

I give Arin a lot of credit.

I would have told most of the folks moaning to suck a bag of d*cks by now...

Go easy Arin. You're a good supporter, but you're getting snippy with your base. I understand your frustration though.
Most everyone enjoys the energy that APR and yourself give the R, so understand that the reaction to waiting for goodies after waiting for a car is cumulative pain, especially when you factor in costs...
I look forward to the intake when it becomes available, and more importantly, I look very much forward to a switchable ESP delete so I can take better advantage of the R at autoX and the Glen.

[johnnyR32]

I would have told most of the folks moaning to suck a bag of d*cks by now...

[mrvr6turbo1]

After being out of the VW environment for some time I had to put in my 2 cents. Even though I have not posted anything on these forums, I have had vast experience with large and small companies in the aftermarket scene. Recently bought a 2 door RB Golf R after having owned a 1995 GTI VR6 and by 1998 had a full Projektzwo body kit, EIP turbo with 450hp, Eurospec 6 speed trans and 3.6 kit. Full H&R Coilover…..Etc… (You get the Idea….)
After this car I graduated as a Computer Engineer and have had a 2005 Lambo Gallardo, 2007 Porsche 911 Carrera S, 2009 Lotus Exige S and Wife Mazda CX-9 and daughter 17, a 2008 GTI with APR stage 1. (She loves it)

After driving those cars, my heart and soul goes back to the fun I had with the 1995 GTI VR6. Hence the buy of the new Golf R.

EIP went bankrupt and other companies have not had the great success they’ve had in the past. (Neuspeed, Autotech Tuning, RPI Equipped….Etc.) They are still around but not with the full force they had before.

For me the new power source in the US is APR. The fact that they are trying to bring in parts that they do not produce and out of country its hard to manage in a large scale, because you really rely on the production. I know they already placed the largest order to VWR and I imagine VWR is exhausted trying to produce the products to the same standard rather than cut corners to make it available.

Personally I do not buy a part at a time since I hate spending a little for a little gain.
I wait and research multiple companies and then go all out. Thinking going with APR, HPA, KW, VWR and maybe Eurospec with a 2.2 liter turbo FSI custom made……just brain storming here)

If you really want an intake comparable to the VWR, go with a wintake or twintake from Forge. But do not bash a company that is a distributor for just posting that they have the product online and ran out. First rule of a distributor is to not buy 100’s of equipment parts until you do a market research and see how the few that you ordered sell.
I think the problem is not APR but VWR. If I were VWR and I am entering a completely different and new market and have an exclusivity to distribute my products through APR, then I would make sure that most of my stock from one of my warehouses in the UK will be shipped to APR for distribution in the new market.

You all waited months for your Golf R and some are making senseless comment after comment for just a part?……lol…….That tells me that if you install the part you will whine also because it does not have the advertised HP when you dyno it.
Please educate yourself since there are a lot of factors involved for a distributor to make a specific part even worst to make a complete collection available from overseas.

I am ok with 1 or even 2 negative comments but what in the world do you want Arin to do after his explanations…..give you the part for free?

STOP….STOP you made me write this after reading these posts for several years and never posting anything…..

[pierovw]

After being out of the VW environment for some time I had to put in my 2 cents. Even though I have not posted anything on these forums, I have had vast experience with large and small companies in the aftermarket scene. Recently bought a 2 door RB Golf R after having owned a 1995 GTI VR6 and by 1998 had a full Projektzwo body kit, EIP turbo with 450hp, Eurospec 6 speed trans and 3.6 kit. Full H&R Coilover…..Etc… (You get the Idea….)
After this car I graduated as a Computer Engineer and have had a 2005 Lambo Gallardo, 2007 Porsche 911 Carrera S, 2009 Lotus Exige S and Wife Mazda CX-9 and daughter 17, a 2008 GTI with APR stage 1. (She loves it)

After driving those cars, my heart and soul goes back to the fun I had with the 1995 GTI VR6. Hence the buy of the new Golf R.

EIP went bankrupt and other companies have not had the great success they’ve had in the past. (Neuspeed, Autotech Tuning, RPI Equipped….Etc.) They are still around but not with the full force they had before.

For me the new power source in the US is APR. The fact that they are trying to bring in parts that they do not produce and out of country its hard to manage in a large scale, because you really rely on the production. I know they already placed the largest order to VWR and I imagine VWR is exhausted trying to produce the products to the same standard rather than cut corners to make it available.

Personally I do not buy a part at a time since I hate spending a little for a little gain.
I wait and research multiple companies and then go all out. Thinking going with APR, HPA, KW, VWR and maybe Eurospec with a 2.2 liter turbo FSI custom made……just brain storming here)

If you really want an intake comparable to the VWR, go with a wintake or twintake from Forge. But do not bash a company that is a distributor for just posting that they have the product online and ran out. First rule of a distributor is to not buy 100’s of equipment parts until you do a market research and see how the few that you ordered sell.
I think the problem is not APR but VWR. If I were VWR and I am entering a completely different and new market and have an exclusivity to distribute my products through APR, then I would make sure that most of my stock from one of my warehouses in the UK will be shipped to APR for distribution in the new market.

You all waited months for your Golf R and some are making senseless comment after comment for just a part?……lol…….That tells me that if you install the part you will whine also because it does not have the advertised HP when you dyno it.
Please educate yourself since there are a lot of factors involved for a distributor to make a specific part even worst to make a complete collection available from overseas.

I am ok with 1 or even 2 negative comments but what in the world do you want Arin to do after his explanations…..give you the part for free?

STOP….STOP you made me write this after reading these posts for several years and never posting anything…..

:slow clap: Bravo!

[12vdubber]

Let me invest a million dollars into a new accounting system that will make real time updates for back order status on the website so people don't have to be startled by an email that say "The intake is on backorder, your CC is not charged till the item ships, you can cancel at any time, sorry we made you type in a few things. Sorry!".

Wait.... Already did. Implementing now. May take a couple months before it's live.


Should we also work on a system that interrupts you when you're filling in shipping/payment information if someone orders the last one before you do? I'm just trying to enhance the buying experience here.

Hopefully someone can see the humor in this.

It doesn't take a million dollar investment in technology to realize the the ~4 VWR intakes you got in stock would "sell" out immediately, especially when you're giving them away to APR employees.
But at least you got one for yourself, Arin.



Again, I don't think anyone is upset about the wait. I was upset that you advertised availablity in this thread, as well as on the APR website, knowing full well that the stock was extreamly limited.
I would have prefered you say, "We got a few in but they'll sell out quick. Our next batch should arrive in 3 weeks. Place your order now to be put on a waiting list."



I have to admit I'm not convinced APR got any intakes. With more people getting their cars, and more people going with other products b/c they don't want to wait, it seems like a ploy to keep people on the hook just a little longer so they will buy APR/VWR.
Please prove me wrong and ask your lucky customers to post here with pictures.

[Time for a GTI]

Many of the responses I've read here would fit better into a menopause medication discussion than a performance car parts thread.

For chrissake people, if you don't like how they do business take your money elsewhere...don't wine about it.

[12vdubber]

Many of the responses I've read here would fit better into a menopause medication discussion than a performance car parts thread.

For chrissake people, if you don't like how they do business take your money elsewhere...don't wine about it.

I'm not drinking!
Why don't you stop whining about the whiners.

I might take my money elsewhere and I want everyone to know about it! lol..

[jsausley]

I spoke with APR's sales manager and he said that no intakes were sold. They were all demos and put on promo and project cars. So Arin's claim that they sold out is simply not true. They saw an opportunity to boost hype that they came in knowing full well that the limited number that came in would not end up on shelves or in customer's hands.

My qualm is not with APR or VWR but Arin for misrepresenting his product (Evan was helpful and apologetic by the way). I strive to be honest to my customers about inventory and distribution issues. When we slip up and screw up like this we always offer some type of incentive to the customer to apologize for our mistake and keep their business. All we got from Arin was a YouTube video. Bad service is bad, especially from someone whose job is to surf the internet all day.

[Arin@APR]

My qualm is not with APR or VWR but Arin for misrepresenting.

F this. You're absolutely ridiculous.

PROVE I KNOWINGLY MISREPRESENTED ANYTHING:

http://forums.vwvortex.com/showthrea...1#post76724707

http://forums.vwvortex.com/showthrea...1#post76725497

http://forums.vwvortex.com/showthrea...1#post76725774

http://forums.vwvortex.com/showthrea...1#post76725796

http://forums.vwvortex.com/showthrea...1#post76726037

http://forums.vwvortex.com/showthrea...1#post76726420

http://forums.vwvortex.com/showthrea...1#post76728626

http://forums.vwvortex.com/showthrea...1#post76729630

http://forums.vwvortex.com/showthrea...1#post76729797

http://forums.vwvortex.com/showthrea...1#post76730551

http://forums.vwvortex.com/showthrea...1#post76731209

http://forums.vwvortex.com/showthrea...1#post76731228

http://forums.vwvortex.com/showthrea...1#post76731336

http://forums.vwvortex.com/showthrea...1#post76731743

http://forums.vwvortex.com/showthrea...1#post76731955

http://forums.vwvortex.com/showthrea...1#post76731966

http://forums.vwvortex.com/showthrea...1#post76738570

http://forums.vwvortex.com/showthrea...1#post76738882

http://forums.vwvortex.com/showthrea...1#post76738904

http://forums.vwvortex.com/showthrea...1#post76740249

http://forums.vwvortex.com/showthrea...1#post76740306

http://forums.vwvortex.com/showthrea...1#post76741255

http://forums.vwvortex.com/showthrea...1#post76741788

http://forums.vwvortex.com/showthrea...1#post76742597

http://forums.vwvortex.com/showthrea...1#post76745117

http://forums.vwvortex.com/showthrea...1#post76755273

[johnnyR32]

I spoke with APR's sales manager and he said that no intakes were sold. They were all demos and put on promo and project cars. So Arin's claim that they sold out is simply not true. They saw an opportunity to boost hype that they came in knowing full well that the limited number that came in would not end up on shelves or in customer's hands.

My qualm is not with APR or VWR but Arin for misrepresenting his product (Evan was helpful and apologetic by the way). I strive to be honest to my customers about inventory and distribution issues. When we slip up and screw up like this we always offer some type of incentive to the customer to apologize for our mistake and keep their business. All we got from Arin was a YouTube video. Bad service is bad, especially from someone whose job is to surf the internet all day.

wow.

[nectar13]

I give Arin a lot of credit.

I would have told most of the folks moaning to suck a bag of d*cks by now...

you've clearly never been in any sort of sales or customer service job have you? or if you did...how long were you able to hold it?


i'm not saying APR/Arin aren't taking some heat. but it is how you deal with that heat that matters. getting ****ty (in a thin veiled attempt at being funny) is not a way to win customers.

just my personal opinion. maybe i actually take professionalism a bit more seriously. while many of us are just killing time spending money and talking shop....others are running a business or representing one.

[mrvr6turbo1]

Arin, Let him be himself and whine for not having 16+ hp gain in his car by now. This is exactly what he is whining about deep in his heart rather than you personally. What he is looking is trying to see if he can get an incentive, by amplifying maybe a miscommunication between the warehouse, sales,….Etc…to update the inventory.

Personally, I will go with the Forge Twintake but if I would want the VWR Intake by now here are the steps I would follow as I’ve done in the past.

It amazes me how lazy people are when trying to get a part that has been available world wide for some time now.

This is what I would do if I wanted the VWR Intake part by next week.

1. go to http://www.volkswagenracing.co.uk/
2. Click on find local dealer.
3. Select UK, South Africa, Australia, or any other country that you feel confortable ordering from.
4. Look at the MAP and select a dealer.
5. Go to that dealer website.
6. Familiarize with the dealer and check any ordering issues or complains in forums or city complains for that country.
7. Contact the dealer to see if it is available.
8. Search the web to calculate the amount of US dollars you need in order to order and ship the part.
9. Wait for your part with a tracking number at hand.
10. Enjoy your new VWR Intake.

[Time for a GTI]

I might take my money elsewhere and I want everyone to know about it! lol..

Thanks for the gossip, Nancy. See you at book club.

[nectar13]

Arin, Let him be himself and whine for not having 16+ hp gain in his car by now. This is exactly what he is whining about deep in his heart rather than you personally. What he is looking is trying to see if he can get an incentive, by amplifying maybe a miscommunication between the warehouse, sales,….Etc…to update the inventory.

Personally, I will go with the Forge Twintake but if I would want the VWR Intake by now here are the steps I would follow as I’ve done in the past.

It amazes me how lazy people are when trying to get a part that has been available world wide for some time now.

This is what I would do if I wanted the VWR Intake part by next week.

1. go to http://www.volkswagenracing.co.uk/
2. Click on find local dealer.
3. Select UK, South Africa, Australia, or any other country that you feel confortable ordering from.
4. Look at the MAP and select a dealer.
5. Go to that dealer website.
6. Familiarize with the dealer and check any ordering issues or complains in forums or city complains for that country.
7. Contact the dealer to see if it is available.
8. Search the web to calculate the amount of US dollars you need in order to order and ship the part.
9. Wait for your part with a tracking number at hand.
10. Enjoy your new VWR Intake.

Logic has no place on the internetz!

sheesh

[GTIVRon]

I spoke with APR's sales manager and he said that no intakes were sold. They were all demos and put on promo and project cars. So Arin's claim that they sold out is simply not true. They saw an opportunity to boost hype that they came in knowing full well that the limited number that came in would not end up on shelves or in customer's hands.

My qualm is not with APR or VWR but Arin for misrepresenting his product (Evan was helpful and apologetic by the way). I strive to be honest to my customers about inventory and distribution issues. When we slip up and screw up like this we always offer some type of incentive to the customer to apologize for our mistake and keep their business. All we got from Arin was a YouTube video. Bad service is bad, especially from someone whose job is to surf the internet all day.

NOW we all know what he wants. LMFAO.

Stereotypical American..... (I guarantee any foreigner would laugh at you)

Maybe you should stick to domestic cars, where domestic parts are "domesticly" produced and domesticly available in very large scale.

To be bitching about a part... you must be the kind of person VW had in mind when they decided Americans won't get to turn ESC off.

Sorry dude, but your ****s weak.

Anybody bashing Arin, you try dealing with this kind of bull****. It's not like Arin owns APR and VWR and he decided that hes only going to send "4" intakes to his APR store then give them away before announcing availability. People want stuff, and get it, eventually... Americans want stuff, and they want it NOW, and will bitch/moan/hissyfit/sue until that happens, but then they want a discount for all the trouble they created for themselves.

[JC@DouglasVW]

WoW this is crazy, so many great new offerings and people are complaining.

[usurpers26]

Hahaha, sales, customer service? No thank you...see, I know I am an assh*le

you've clearly never been in any sort of sales or customer service job have you? or if you did...how long were you able to hold it?


i'm not saying APR/Arin aren't taking some heat. but it is how you deal with that heat that matters. getting ****ty (in a thin veiled attempt at being funny) is not a way to win customers.

just my personal opinion. maybe i actually take professionalism a bit more seriously. while many of us are just killing time spending money and talking shop....others are running a business or representing one.

[nectar13]

Hahaha, sales, customer service? No thank you...see, I know I am an assh*le

[jsausley]

NOW we all know what he wants. LMFAO.

Negative. If you had read any of my posts you would understand that all I wanted was honest information which APR did not give until I contacted Evan.

Maybe you should stick to domestic cars, where domestic parts are "domesticly" produced and domesticly available in very large scale.

Wouldn't know. Never owned a domestic car. I don't mind waiting, I work in wholesale distribution. I understand that things take time. We get all of our parts on containers from Asia. The difference is that nothing gets publically unveiled here until it is in our hands. You can't just take orders for something 3 weeks out without telling people that it is 3 weeks out. And just because my company usually offers expedited or free shipping when parts are unexpectedly unavailable doesn't mean that I expect it from every company.

Anyway I don't need to keep posting here. Clearly all of the people defending the unprofessional and frankly pitiful customer relations that we've seen here have never worked in a situation where they've had to deal with disgruntled people often. At least we have been fairly civil in our discussions here.

I have spoken to the appropriate people at APR on the phone and intend to seek out a method of obtaining my product in a reasonable timeframe. Waiting for a release for two and half months only to have it backordered for another 3 weeks without honest communication from the PR reps is flat out unacceptable.

[VWPDX]

If you think about it, Apple, the wealthiest corporation in the world, does this all of the time. When ipads and iphones were hard to source, you could order one and they would give you some vague timeline on shipping. People would line up at stores and no real information was ever given on availability. I do believe APR wants to sell you their fantabulous intakes. Sourcing just takes time. I don't really see where all of this anger is coming from. I understand the website says you can order one. However, big delays have happened to me all over the internet from major players. (Amazon, etc.) Some of us had waited 6-12 months just to get our cars. I, for one, am still really thrilled to drive it every day. The intake can wait.

[Arin@APR]

Does anyone have any questions about VWR products and what they do?

[Time for a GTI]

Hours upon hours spent answering questions, doing research, looking up solutions, listening to feedback and providing first rate products all over the world.....

I will say that you are more active on this board than any other products provider that I've ever seen whether it is in regard to your products or just sharing general technical feedback that you've learned along the way. For that I give you a and very likely some business as well when I finally scratch the itch.

Does anyone have any questions about VWR products and what they do?

No, but I did have a question for you in the ESP disable thread.

[YoungMedic]

Does anyone have any questions about VWR products and what they do?

tell me about those brakes

[iThread]

Alright folks, I've just had to remove a bunch of posts because things got out of hand with name calling. Feel free to give your feedback and voice your opinion but, as per the rules, personal attacks are not welcome here.

Keep it civil.

[jsausley]

Alright folks, I've just had to remove a bunch of posts because things got out of hand with name calling. Feel free to give your feedback and voice your opinion but, as per the rules, personal attacks are not welcome here.

Keep it civil.

Thanks iThread.

[MichaelRB]

Just throwing my half a cent in. I have been in sales, and I am a consumer. I see where everyone is coming from. I think the only justification that couldve been made was if the announcement stated that they could be ordered but have some sort of eta on it. Announcing that they are in stock with low amounts available obviously would piss off everyone. Maybe to recitfy the situation, and to help ease the wait some sort of group buy could be offered (cough) (cough)

[Arin@APR]

tell me about those brakes

I will have more information in the future but chew on this:

6 piston calipers designed to fit behind your OEM wheels. (Red/black/blue)

Setup to work with your master cylinder

Light braking around town will not throw you through your windshield. It feels like stock till you press on the brakes and need to stop.

Normal brake pedal feel, your grandma would have no problem using them.

2 piece rotors.

352 x 32 slotted.

interlocking shim system allows for wheel spacers that are locked into the bell, meaning you can run your wheels wherever you need them w/o replacing brakes (good for winter vs summer wheels). Interlocking shim also means it's not like a normal spacer. It will not vibrate or have the same issue spacers have.

Price will be under 4 piston alcon and brembo prices.

[GTIVRon]

Wouldn't know. Never owned a domestic car.

Curious as to when Corvettes were imported. As far as I know chevy domestic.


Arin, earlier someone said they ordered the intake at $516 with shipping. Website lists it at $575. Whats the deal?

[Arin@APR]

Arin, earlier someone said they ordered the intake at $516 with shipping. Website lists it at $575. Whats the deal?

It was an error from accounting. You can thank the person who pointed that out as we've fixed the error.

[jsausley]

Curious as to when Corvettes were imported. As far as I know chevy domestic.


Arin, earlier someone said they ordered the intake at $516 with shipping. Website lists it at $575. Whats the deal?

I realized that right after I posted and felt pretty dumb.

I was referring to my driver cars. The Vette still has 8,000 miles. Nothing has been modified or replaced except one battery.

Arin - this is why I will never claim to be done with APR. Those brakes sound tasty. Will they be available by 2013?

[Arin@APR]

Arin - this is why I will never claim to be done with APR. Those brakes sound tasty. Will they be available by 2013?

I believe they will be out in May*


*Disclaimer, I could be wrong and or they may sell out before you get a set.