We view this an a good thing. By not using some sort of customer proprietary computer, cost are kept way down. If a proprietary device fails for some reason, how much is it going to cost to repair or replace it? With VCDS, if the Windows based computer fails, you can get a replacement computer for under $300 that will run VCDS just fine.
Another thing about tools like that from Snap On, the software updates are cost more than what our Pro-Kits cost.
Now to be fair, a tool like that from Snap On most likely does have way better support for vehicles outside of the VAG family of vehicles.... BMW or Honda for example. VCDS, at best may get generic OBDII support from other non VAG vehicles. We added an OBDII feature years ago, if it works on a BMW, great, we don't charge extra for it.

If it doesn't work on a BMW... well, what did you expect, the tool is made for VAG vehicles.
