The brake pads worn symbol has lit up in the intrument cluster on my wife's 2008 Touareg V8. The car has 33K. Per Tom Bush VW in Jacksonville, both pads and rotors must be replaced at a cost of $800. This is without even looking at it.
Per Osteen VW also in JAX, I might not have to replace the rotors. They stated that what they have seen is that usually the rotors don't get replaced until the second visit to replace pads.
Has anyone encounter this issue with the brakes on their Touaregs? Any recommendation on who can do the work at a better price here in JAX?