Steering Wheel Noise

[snobrdrdan]

Anybody else have a slight "whirring" or "scratching" sound when turning the steering wheel?
Definitely inside the car.

Took it to my dealer before and thought it was the clockspring (issue with the B6 Passats)....so they replaced it under warranty

Well my car was still doing it.

Took it back to them today and they said that they checked 3 other CC's on the lot and they all made the same noise.
It's not the plastic rubbing either, on the wheel & the column trim.

So they called VW's Tech Line, and they told the dealer that "this is an unwanted characteristic of the vehicle", AND that "no fix is available as of yet for this concern."

VW: We know it's an issue, but we're not doing anything about it at this time.

Really?

[irongrey]

Anybody else have a slight "whirring" or "scratching" sound when turning the steering wheel?

Yes, I believe I have that. A kind of mechanical sound coming from the steering column. I always attributed it to the electromechanical steering. "Unwanted characteristic"? Not really. It is hardly ever quite enough for me to hear it. As long as it is "normal", it is fine.

[lipprandt35]

I have that noise too....dont know what it is. I can only hear it when I am making a sharp turn, or backing up.

[dav1d]

I hear it too in my GTI. My '06 BMW started to make the same noise but not until later in its life

[phaetonphanatic]

My dealer told me, the day I bought the car, "The sound you are hearing in the steering wheel is characteristic of the CC so don't bother bringing it back to be fixed because they all do it!"

[snobrdrdan]

I only notice it in the morning & when it's cold, when I'm leaving work.
If it's normal...yeah, I'm okay with it.
It's not that bad.

I guess I'm just set off by the fact that it's "unwanted", but VW gladly supplies us with it

[Boosted2003!]

Its the clockspring. The problem is replacing the clockspring with a new one doesn't always help the issue. It started to be more noticeable on 2009+ cars.

My buddy and I took a clock spring out and put the steering wheel back on. No more noise. We put the new clock spring in and started to make noise again. Use to work at VW. Wish I could help ya more. Sometimes after abit of wear they stop noise.

[DavidPaul]

After 32,000 miles it is still doing it.

The sound is the same now as it was when new. I'm not worried.

[CC'ed]

The whirring noise is the toothed-belt drive belt between the electric power steering motor and the rack. Normal for this design.

[rich!]

when it goes out - you'll know. it will make a grinding noise and will occasionally lock the steering wheel upon vehicle start-up. (had the entire rack replaced)

[Boosted2003!]

when it goes out - you'll know. it will make a grinding noise and will occasionally lock the steering wheel upon vehicle start-up. (had the entire rack replaced)

Yea, I have only seen one rack replaced myself.

I guess also to remind him in case it fails during driving it won't lock up but will feel like power steering pump has gone out.





snobrdrdan:

As I said most of the time its the clock spring. Before I jump out on the limb does the noise come from the steering column near cruise control and turn signal stalks or at the base of the steering column near the firewall?

[DavidPaul]

Yea, I have only seen one rack replaced myself.

I guess also to remind him in case it fails during driving it won't lock up but will feel like power steering pump has gone out.





snobrdrdan:

As I said most of the time its the clock spring. Before I jump out on the limb does the noise come from the steering column near cruise control and turn signal stalks or at the base of the steering column near the firewall?

The noise that is being referred to on this post is coming from the steering wheel near the control stalk.

Most, if not all CCs, have this sound.

Like I said with mine, it's the same now, 32,000 miles later, as it was when the car was brand new.

No big deal.

[Boosted2003!]

The noise that is being referred to on this post is coming from the steering wheel near the control stalk.

Most, if not all CCs, have this sound.

Like I said with mine, it's the same now, 32,000 miles later, as it was when the car was brand new.

No big deal.

Yea, almost every CC I drove when I worked at a dealership I recall hearing this noise as well. 2010 B6 Passat did it as well.

[snobrdrdan]

It's near the steering wheel/stalk that it does it

I'm not too worried about it anymore....since it's just a little noise & everyone else has it too

[VWFSIB6]

is this the noise you guys are experiencing??

http://www.youtube.com/watch?v=tT7B8E3_N6c&feature=plcp

[Xklusiv]

Mine does this as well. Sounds like rubber rubbing together or something.

[sfccryder]

is this the noise you guys are experiencing??

http://www.youtube.com/watch?v=tT7B8E3_N6c&feature=plcp

that is not normal, my cc makes no sound at all. that would drive me crazy.
i'd take it in and have them fix it.

[GeoVDub]

All of these 2013 'car died' and 'steering wheel' issue threads actually made me go inquire with my SA if they'd seen/heard anything from other CC owners in the area. Nothing yet, hope it's just a fluke that a few folks here had them...

[mrsteve7]

Mine does this as well. Sounds like rubber rubbing together or something.

Mine too, but only when the car is stationary, and I assume when power assist is at it's highest.

[snobrdrdan]

The noise that I had on my '11 when I started this thread.....still there on my '13