Has anyone successfully won a Paypal dispute against a scammer?

[WhatSpareTime?]

Has anyone successfully won a Paypal dispute against a scammer?

We've all seen discussions about this in the buyer/seller feedback threads and complaint threads, but I'm wondering if anyone has actually had a favorable outcome to one of these disputes.

I ask because I was thinking about buying an expensive part from a noob UNTIL I read the Paypal terms & conditions at length. I'll be honest...I've a lot of experience reading contracts and e-commerce terms & conditions. I don't think 'our' type of purchases are covered according to the Paypal T&C.

_______________________
Check out complete 'Protection for Buyers' section (#13) here:
https://cms.paypal.com/us/cgi-bin/?c...Other%20Errors.

Section 13.3 states 'Personal Payments' are ineligible

The last paragraph states:
Even if your payment is not eligible for PayPal Purchase Protection, you can file a Dispute and try to resolve the issue directly with the Seller; however, PayPal will generally not find in your favor if you escalate a Dispute to a Claim for an item which is not eligible for PayPal Purchase Protection.

Now...this might be some legal mumbo jumbo, but nevertheless...from my perspective this doesn't offer the seller comfort when buying from a Noob. Why? Because the wouldbe Noob Scammer has nothing to lose. He has no positive reputation established so there's nothing to tarnish and in the end, Paypal can't force him to send the parts or a refund.

Thoughts? Experiences?

Please share...

[heerschap]

I have won a couple paypal disputes via ebay after the 45 days, the tracking # of shipment was the key in my situation. unless of course you get something completely diffrent than what you were told.

also if the scammer in question has done this previously via paypal, then paypal is opt to back you up, if the previous person that got scammed disputed it that is. thats why you should always dispute it, regardless.

[nater]

Moved to The Car Lounge (which probably isn't the best place for this either).

[cmw88]

In my experience Paypal more often the not sides with the buyer, but I've had it swing both ways. I paid someone for a product, it came and was completely different then specified, I filed a claim and Paypal sided with the retailer. I've sold parts, had the people file claims, get the parts then Paypal side with them and refund their money even though they received their order. It's really hit or miss man... Let's just say I HATE to use Paypal, between their fees and policies, it's not worth it.

[seadoo2006]

Personally, I'd say use an electronic escrow service, like Escrow.com. For a fee (I think it's comparable to PayPal's fees), they will hold the money until both parties are satisfied. This gives the buyer and seller something in the game. The buyer has their money being held by a 3rd party and the seller needs the sign off from the buyer in order to receive the funds.

[sforsancho]

Great story here: http://www.thetruthaboutcars.com/201...lipping-crook/

[Heathcliff Huxtable]

i just won a claim on paypal. bought a set of wheels, got them, were in no way close to the condition they were described, made every attempt to resolve with the seller, filed a dispute, waited another 2 days, escalated to a claim, seller didnt respond to paypal, and i got refunded the whole $1100.

now, the seller wants me to pay to ship him the wheels because he had already "invested" $190 to ship them to me. nope.

[WhatSpareTime?]

Moved to The Car Lounge (which probably isn't the best place for this either).

LOL...Nater I had no idea where to post this, but I thought it relevant considering the Buyer/Seller Feedback thread is in the MKIII Forum. It was a judgement call

Seems like if you're using Paypal to buy from vendors or ebay listings, you're probably ok. If you're just sending some dude some money privately, Paypal won't touch it.

Agreed...upon reading the T&C this is my perception as well.



For those of you who claim you won a dispute...how did you 'win'? How was it favorable? What if the seller just goes M.I.A and you never received the parts? Did PP pay your claim then?

[jesiman]

I won one through paypal and they take money from the persons paypal account. If they have no money in the account then you get nothing and they wait for them to put money in there.

[VWObsession]

I won one through paypal and they take money from the persons paypal account. If they have no money in the account then you get nothing and they wait for them to put money in there.

Mine was through eBay. Ended like the above, with me only getting about 40% back. Luckily it was cheap, so I didn't lose a lot of money.

[SVTDanny]

I filed a dispute for an item I never received (I think off Vortex, actually), and I eventually got my money back. It took a good month or two to go through the process though.... they basically give the seller every chance to respond to their emails and/or send you the item, and if they still pass it up, then refund you the money.

[seadoo2006]

Yes,

I sold my old iPhone 3G on eBay a couple years back and did all the tracking info and stuff I needed to. Buyer said it never arrived, filed a claim that I was scamming him. I sent all the required info to PayPal and they sided with me after I sent them the receipts, tracking numbers, and bill of sale for the phone.

It was frustrating because I didn't see my $300 for almost 3 months, but in the end, I got the money I was owed.

[Obin Robinson]

Yes. I got my money back from a business that did not send the merchandise. I just followed the instructions on the paypal site and they verified that the business did not send their merchandise. It was pretty easy to do.

obin

[dunhamjr]

i have 'technically' won the disputes i have been involved with.

not scammers really though.

one was a guy who opted out of insurance and then bitched at me about the carrier basically destroying the box, damaging the HDD i sent him. i had sent out 4 hdd's that week, 3 arrived fine, his didnt. he put in a dispute and paypal decided that he could get a refund if he shipped me the hdd back. the guy refused to ship the hdd back, so no refund, and never heard from him again.

the other one was pretty similar. expect that he was complaining about the item i sent him not being what he bought. basically provided the ebay listing description, paypal confirmed with him and me that what i sent was what i described in the ad. "no warranty, given or implied", etc. and done, never heard from them again either.