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    Thread: Has anyone successfully won a Paypal dispute against a scammer?

    1. Member
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      05-08-2012 08:36 AM #1
      Has anyone successfully won a Paypal dispute against a scammer?

      We've all seen discussions about this in the buyer/seller feedback threads and complaint threads, but I'm wondering if anyone has actually had a favorable outcome to one of these disputes.

      I ask because I was thinking about buying an expensive part from a noob UNTIL I read the Paypal terms & conditions at length. I'll be honest...I've a lot of experience reading contracts and e-commerce terms & conditions. I don't think 'our' type of purchases are covered according to the Paypal T&C.

      _______________________
      Check out complete 'Protection for Buyers' section (#13) here:
      https://cms.paypal.com/us/cgi-bin/?c...Other%20Errors.

      Section 13.3 states 'Personal Payments' are ineligible

      The last paragraph states:
      Even if your payment is not eligible for PayPal Purchase Protection, you can file a Dispute and try to resolve the issue directly with the Seller; however, PayPal will generally not find in your favor if you escalate a Dispute to a Claim for an item which is not eligible for PayPal Purchase Protection.

      Now...this might be some legal mumbo jumbo, but nevertheless...from my perspective this doesn't offer the seller comfort when buying from a Noob. Why? Because the wouldbe Noob Scammer has nothing to lose. He has no positive reputation established so there's nothing to tarnish and in the end, Paypal can't force him to send the parts or a refund.

      Thoughts? Experiences?

      Please share...
      "A flute with no holes is not a flute, and a doughnut with no holes is a danish."

      -Ty Webb

    2. Member heerschap's Avatar
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      05-08-2012 09:03 AM #2
      I have won a couple paypal disputes via ebay after the 45 days, the tracking # of shipment was the key in my situation. unless of course you get something completely diffrent than what you were told.

      also if the scammer in question has done this previously via paypal, then paypal is opt to back you up, if the previous person that got scammed disputed it that is. thats why you should always dispute it, regardless.
      Last edited by heerschap; 05-08-2012 at 09:18 AM.

    3. Global CSI Moderator
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      05-08-2012 09:42 AM #3
      Moved to The Car Lounge (which probably isn't the best place for this either).

    4. Banned SVTDanny's Avatar
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      05-08-2012 09:44 AM #4
      I filed a dispute for an item I never received (I think off Vortex, actually), and I eventually got my money back. It took a good month or two to go through the process though.... they basically give the seller every chance to respond to their emails and/or send you the item, and if they still pass it up, then refund you the money.

    5. Banned seadoo2006's Avatar
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      05-08-2012 09:46 AM #5
      Yes,

      I sold my old iPhone 3G on eBay a couple years back and did all the tracking info and stuff I needed to. Buyer said it never arrived, filed a claim that I was scamming him. I sent all the required info to PayPal and they sided with me after I sent them the receipts, tracking numbers, and bill of sale for the phone.

      It was frustrating because I didn't see my $300 for almost 3 months, but in the end, I got the money I was owed.

    6. 05-08-2012 09:48 AM #6
      In my experience Paypal more often the not sides with the buyer, but I've had it swing both ways. I paid someone for a product, it came and was completely different then specified, I filed a claim and Paypal sided with the retailer. I've sold parts, had the people file claims, get the parts then Paypal side with them and refund their money even though they received their order. It's really hit or miss man... Let's just say I HATE to use Paypal, between their fees and policies, it's not worth it.

    7. Banned seadoo2006's Avatar
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      05-08-2012 09:50 AM #7
      Personally, I'd say use an electronic escrow service, like Escrow.com. For a fee (I think it's comparable to PayPal's fees), they will hold the money until both parties are satisfied. This gives the buyer and seller something in the game. The buyer has their money being held by a 3rd party and the seller needs the sign off from the buyer in order to receive the funds.

    8. Member sforsancho's Avatar
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      05-08-2012 10:07 AM #8
      Quote Originally Posted by Rob Cote View Post
      You just saved 15% or more on Valentime's day by switching to friendzone.

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      05-08-2012 10:17 AM #9
      i just won a claim on paypal. bought a set of wheels, got them, were in no way close to the condition they were described, made every attempt to resolve with the seller, filed a dispute, waited another 2 days, escalated to a claim, seller didnt respond to paypal, and i got refunded the whole $1100.

      now, the seller wants me to pay to ship him the wheels because he had already "invested" $190 to ship them to me. nope.
      elitistchicks

      Quote Originally Posted by ajd187 View Post
      Buncha queers in this thread.

    10. Member USMCFieldMP's Avatar
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      05-08-2012 10:22 AM #10
      I might be filing a dispute here soon if my parts don't show up.

    11. Member 03GTI4Me's Avatar
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      05-08-2012 10:26 AM #11
      Quote Originally Posted by sforsancho View Post
      That was a good story, thanks for the link

    12. 05-08-2012 10:28 AM #12
      I bought something off e-bay, seller had 100% positive feedback, never received the item, filed a claim with paypal and I would say about a month later I got a full refund. I think it was like $40 but it still royally pissed me off.

      Quote Originally Posted by sforsancho View Post
      Excellent story, thanks for the link!

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      05-08-2012 10:31 AM #13
      The trick is to pay with a credit/debit bank card. If things go awry and paypal can't help then your bank will be able to.

    14. Geriatric Member Obin Robinson's Avatar
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      05-08-2012 10:34 AM #14
      Yes. I got my money back from a business that did not send the merchandise. I just followed the instructions on the paypal site and they verified that the business did not send their merchandise. It was pretty easy to do.

      obin
      "We're society's crowbar. They hate us, they never want to acknowledge the dirty jobs they give us to do, but when the job is done they never throw us away - they just slip us back in the toolbox until they need us the next time. And there will always be a next time."-Jim Hooper. Beneath the Visiting Moon: Images of Combat in Southern Africa

    15. Member Fe2O3's Avatar
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      05-08-2012 10:35 AM #15
      Seems like if you're using Paypal to buy from vendors or ebay listings, you're probably ok. If you're just sending some dude some money privately, Paypal won't touch it.
      Quote Originally Posted by phryxis View Post
      sprayed it on, waited some time, and proceeded to go at it with a scraper, some pliers, and a lot of f-ing hard work.

    16. Senior Member Hostile's Avatar
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      05-08-2012 10:42 AM #16
      Quote Originally Posted by sforsancho View Post
      Good article.

    17. Senior Member dunhamjr's Avatar
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      05-08-2012 10:55 AM #17
      i have 'technically' won the disputes i have been involved with.

      not scammers really though.

      one was a guy who opted out of insurance and then bitched at me about the carrier basically destroying the box, damaging the HDD i sent him. i had sent out 4 hdd's that week, 3 arrived fine, his didnt. he put in a dispute and paypal decided that he could get a refund if he shipped me the hdd back. the guy refused to ship the hdd back, so no refund, and never heard from him again.

      the other one was pretty similar. expect that he was complaining about the item i sent him not being what he bought. basically provided the ebay listing description, paypal confirmed with him and me that what i sent was what i described in the ad. "no warranty, given or implied", etc. and done, never heard from them again either.
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    18. Banned seadoo2006's Avatar
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      05-08-2012 10:56 AM #18
      Quote Originally Posted by Hostile View Post
      Good article.
      What's absolutely mind-boggling is how many people still think an eBay Motors Auto auction is a legally binding sale. IT'S NOT! A bid on eBay Motors for a car is just a promise saying you're interested in the car for the auction price. You DO NOT have to buy the car, you DO NOT have to pay the price you "bought" it for, and you DO NOT have to buy the car sight unseen.

      Again, it's a non-binding bid meaning if you want to buy that $100k Porsche and put in a bid and win, you are not obligated to either buy the car or pay the price the auction was for. It's amazing more people don't know that.

    19. Member Cousin Eddie's Avatar
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      05-08-2012 10:58 AM #19
      I almost did one time. I ordered some OEM 1970's JDM fender mirrors for my Datsun Z from Bangkok. Extremely rare, expensive and hard to find.

      The shipper wouldn't give me tracking info for the damn package and kept giving me the run around. Mind you he always replied quickly but still it was annoying. "I will have the tracking info weds". "I am sorry i'm out of town in Japan til Tues" and on and on. Three and a half weeks went by and you only have so many days (40?) to file a claim. The day I was set to file a claim just so I didn't miss the deadline it showed up perfectly packaged on my doorstep.

      It's weird how sometimes even shady ass people end up being really honest in the end. He did give me the tracking info like the day before it showed up but I was still worried because he'd been so flaky. I hate ordering expensive stuff online from unknown sellers. However the guy was good and sells a lot of JDM stuff from the 70's/80's. If anyone is looking for anything in particular let me know and I can get you in touch with him, he was honest in the end and I apologized to him.

    20. 05-08-2012 10:59 AM #20
      Only experience that I ever had was that the seller was totally non-responsive as soon as I bought the parts, but PP was really helpful and I got everything back within two months.
      Quote Originally Posted by UNBANNED_GERBIL View Post
      Phew!!! Thank goodness it's a VW troll thread. If it were a Hyundai troll thread the bukkake faced fanboys would be frothing at the mouth

    21. Senior Member AZGolf's Avatar
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      05-08-2012 11:00 AM #21
      There's an ebay/paypal rant thread going in the Money & Finance forum:

      Making money with ebay/paypal just got even harder

    22. 05-08-2012 01:55 PM #22
      I did twice. Once as a buyer, once as a seller.
      I'm really just here for the pancakes.
      I'm Sorry Hachi... I love you.

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      05-08-2012 02:40 PM #23
      Quote Originally Posted by nater View Post
      Moved to The Car Lounge (which probably isn't the best place for this either).
      LOL...Nater I had no idea where to post this, but I thought it relevant considering the Buyer/Seller Feedback thread is in the MKIII Forum. It was a judgement call



      Quote Originally Posted by Fe2O3 View Post
      Seems like if you're using Paypal to buy from vendors or ebay listings, you're probably ok. If you're just sending some dude some money privately, Paypal won't touch it.
      Agreed...upon reading the T&C this is my perception as well.



      For those of you who claim you won a dispute...how did you 'win'? How was it favorable? What if the seller just goes M.I.A and you never received the parts? Did PP pay your claim then?
      "A flute with no holes is not a flute, and a doughnut with no holes is a danish."

      -Ty Webb

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      05-10-2012 03:11 PM #24
      I won one through paypal and they take money from the persons paypal account. If they have no money in the account then you get nothing and they wait for them to put money in there.

    25. 05-10-2012 07:11 PM #25
      Quote Originally Posted by jesiman View Post
      I won one through paypal and they take money from the persons paypal account. If they have no money in the account then you get nothing and they wait for them to put money in there.
      Mine was through eBay. Ended like the above, with me only getting about 40% back. Luckily it was cheap, so I didn't lose a lot of money.

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