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Thread: Sirius XM/ Updating Channel message

  1. Junior Member
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    05-17-2012 01:53 PM #1
    For those of you who have Sirius XM, can you please tell me how many times you see the message, updating channels, on the radio/nav display.

    I get that message every time I start the car, VW is trying to tell me that its Sirius that I have to deal with. I highly doubt they update the channels that often. I did contact Sirius, and they said I shouldn't be getting that message every time.

    I also get an antenna error has occurred message, this one has been an on going issue with VW. They have swap the radio/nav unit twice, re-ran a new antenna wire, message still occurs.

    Thanks for any info..

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    05-17-2012 02:28 PM #2
    I have yet to get an updating message, that I have noticed, but I dont drive the car very much. And I havent had any antenna errors/messages either. Sorry to hear about your problem, hope it gets resolved soon! Good luck!

  3. Semi-n00b
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    05-17-2012 02:38 PM #3
    I haven't seen that updating message. Might be the antenna issue causing that message.

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    05-17-2012 03:43 PM #4
    Quote Originally Posted by TypeRod View Post
    I have yet to get an updating message, that I have noticed, but I dont drive the car very much. And I havent had any antenna errors/messages either. Sorry to hear about your problem, hope it gets resolved soon! Good luck!

    Thanks, it goes back in next week, I contacted VWOA today about the issue, they will reach out to the dealer.

  5. n00b
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    05-17-2012 06:14 PM #5
    I usually see the message "Updating subscription" on Monday mornings first thing when backing out of my garage.

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    05-17-2012 08:03 PM #6
    Quote Originally Posted by wildcatjeff View Post
    I usually see the message "Updating subscription" on Monday mornings first thing when backing out of my garage.
    Thats what I see, but it seems to happen more than once/ week

  7. Member Scirocco's Avatar
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    05-18-2012 08:27 AM #7
    Do both of you have garages? Our Tiguan 09 parks outside. If you all use garages, it may be when it is out of signal to the sat and happens because you are coming back outside.

  8. Junior Member
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    05-18-2012 10:30 AM #8
    Quote Originally Posted by Scirocco View Post
    Do both of you have garages? Our Tiguan 09 parks outside. If you all use garages, it may be when it is out of signal to the sat and happens because you are coming back outside.

    For them, it seems so, I do not have one. I have never seen updating subscription message, only updating channels, I can turn off the radio, turn it back on in 30 seconds, I will get that message again, it’s very tiring seeing all the time.

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    05-18-2012 10:45 AM #9
    Quote Originally Posted by Scirocco View Post
    Do both of you have garages? Our Tiguan 09 parks outside. If you all use garages, it may be when it is out of signal to the sat and happens because you are coming back outside.
    Yup...garaged...

  10. 05-18-2012 10:58 AM #10
    I haven't seen any msg YET~~~~~~~~~!!!!

  11. Member KoZmiK's Avatar
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    05-18-2012 01:09 PM #11
    Sometimes I get the message every time I start the vehicle.

    Sometimes I won't get it for weeks at a time.

    I get antenna messages, and another message, can't remember what it is at the moment (haven't been in the Tiguan for a few days).

    I never bothered having it looked at because I know they just come back again. I reset the head unit occasionally and that seems to fix the problem. I also manually updated the firmware awhile ago, which seemed to cause a few of the problems.

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    05-18-2012 01:27 PM #12
    Quote Originally Posted by KoZmiK View Post
    Sometimes I get the message every time I start the vehicle.

    Sometimes I won't get it for weeks at a time.

    I get antenna messages, and another message, can't remember what it is at the moment (haven't been in the Tiguan for a few days).

    I never bothered having it looked at because I know they just come back again. I reset the head unit occasionally and that seems to fix the problem. I also manually updated the firmware awhile ago, which seemed to cause a few of the problems.

    Thanks for the info. I currently have 34,000+ miles, I looked backed at my paperwork from the dealer, I started having radio issues at about 4,000 miles, so I have been dealing with this for a long time, I know its their issue to fix.

  13. Member Scirocco's Avatar
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    05-22-2012 12:34 AM #13
    Crazy, our Tiguan has never shown this

  14. Semi-n00b
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    05-22-2012 02:49 PM #14
    I actually saw this - 'subscription updated . . . message' early this morning, then I press on the 'OK' button on the screen and it disappeared.

  15. Member KoZmiK's Avatar
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    05-22-2012 03:29 PM #15
    Quote Originally Posted by gtbdevs View Post
    Thanks for the info. I currently have 34,000+ miles, I looked backed at my paperwork from the dealer, I started having radio issues at about 4,000 miles, so I have been dealing with this for a long time, I know its their issue to fix.
    Yeah, odd. I've heard that upgrading the firmware sometimes solves these problems but I'm not sure.

    I remembered (now that I have my Tiguan back) what my other message is:

    "GCI Update Occurred"

    Happened this morning. And again this afternoon. And I'm sure it will do it again today when I leave work, or, hey, maybe not.

  16. Junior Member
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    05-22-2012 03:42 PM #16
    Quote Originally Posted by KoZmiK View Post
    Yeah, odd. I've heard that upgrading the firmware sometimes solves these problems but I'm not sure.

    I remembered (now that I have my Tiguan back) what my other message is:

    "GCI Update Occurred"

    Happened this morning. And again this afternoon. And I'm sure it will do it again today when I leave work, or, hey, maybe not.

    I also get that message, VW says its a Sirius message "Global Channel Identifier" , usually occurs after the updating channels has occured(about 25 times a day). It goes in tomorrow..

  17. Member TWinbrook46636's Avatar
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    06-02-2012 09:09 PM #17
    On my 2010 Golf my RNS-510 shows "Updating Channels" pretty much every time I start the car and "GCU Update Occurred" about every two or three days. I thought it was because I had changed Sirius packages as it started a few days after that.

  18. Member Viktor Vaughn's Avatar
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    06-02-2012 09:44 PM #18
    I have yet to be able to even activate mine. After several calls to Sirius I still wasnt able to get my "code" for them. It only says "updating...please call......"

    Only had the Tig for a week so I really haven't wanted to bring it back to the dealer for a fix.

  19. Member JohnnyD's Avatar
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    11-15-2012 06:08 PM #19
    Seeing if anyone had any resolution to this issue. I've updated my firmware on my RNS over a year or so ago to SW1140 with no issues - until last week.

    Started seeing the 'updating channels' message almost every time I start the car. Some times the artist and title is blank or it will display the correct information until the next track and it doesn't update until I press the channel button.

    Also received the 'GCI update' and 'Antenna Error' messages. Not as much as the updating channels though...

    The only thing different is daylight savings happened at the same time period. But, I don't think that should cause a problem - grabbing at straws, this doesn't make any sense why this is happening.

    Doesn't seem to effect anything, just annoying.
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  20. Member D-Caf's Avatar
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    11-15-2012 10:11 PM #20
    YES, I hate this , been going on for several months now. I get the antenna error, gci update, and updating channels on a daily basis. Takes longer for the radio to get up and going when the antenna error happens but other than that it still works fine.

    I have searched all over for a solution and no luck. Tried one thread's recommendation of re-updating my radios firmware, but that didn't fix it.

    Mine started within a month of me changing my subscription.

    I've been meaning to try and see if I can call sirius and get them to try re-updating my channel subscription from the satellite and see if that fixes it. Just keep forgetting to call them when I'm in the car for a good drive.
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  21. Member D-Caf's Avatar
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    11-15-2012 10:18 PM #21
    Here is the thread I found on it at another forum:

    http://vwnavi.com/volkswagen-factory...post58689.html

    Again I tried just re-applying the 1140 update, didn't have the older one around, and it did NOT solve the problem for me.
    2009 Black/Brown Tiguan SE w/4Motion
    - Added: Revo Stage 1 w/Select Plus, RNS-510, Volk-L Bluetooth, 2" Class 3 Hitch + Trailer Module, VAG-COM Micro-CAN, 19" Savannah 2Tone
    2001 Black/Tan Golf GLS 1.8T w/Monsoon (Wifes)
    - Added: 6 Disc Changer, K&N Filter

  22. Member JohnnyD's Avatar
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    11-27-2012 01:36 PM #22
    Quote Originally Posted by D-Caf View Post
    Again I tried just re-applying the 1140 update, didn't have the older one around, and it did NOT solve the problem for me.
    Been thinking about trying that too... I've tried refreshing the unit, by having sirius resend the signal, but no joy.
    2007 Jetta Wolfsburg Edition with some mods
    1998 B5 Passat 1.8T with green dash lights and the small passenger mirror

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