DEMAND a new Golf R
• Bought a CPO 2008 R32 in November 2011
• Installed H&R Coilovers on 05/26/2012 Alignment on 05/30/2012
• Found utterly blown stock suspension 05/26/2012
• Damaged tires (inner tire wear) with excessive wear from alignment issue(unknown to me) and bad suspension(unknown to me).
• I want my tires replaced at the CPO negligence.
• Dealer won’t cover tires due to owning the car since last year in November.
I realized that my suspension was totally shot after doing my H&R coilover install. My tech also pointed out that I had horrible inner tire wear that can only be caused by improper alignment or suspension damage. I bought my .:R32 used with 46,XXX miles, I am a bit agitated with myself that I didn't bother to check the suspension. I won't make that mistake again. I feel as if the dealership missed a few steps and needs to repair my .:R32. Or am I floating down the proverbial stinky river using my worthless CPO Program pamphlet (and optional extended warranty) to try to paddle?
I can't find the exact literature for the 112 point check list. Which will stipulate the exact parameters for CPO qualification.
I don't want to have to eat the cost of the tires on top of replacing the Haldex fluid & front/rear diff fluid. Too much for one month!
I have already contact the Dealership( dealer refuses to cover tires ) with the blown suspension and filled a claim with VW USA.
EDIT: Forgot to add these tires only have 9,000 ish miles on them.
Oh and suspension and tires are both wear items and I don't know a single aftermarket or warranty program that's going to cover you on this one ...
/PS ... How the f*ck do you go 6 months and not realize you have an alignment or suspension problem???
I bought a CPO 2005 Golf TDI that had 17k miles on it. Within the first 2 months of ownership it required:
-- 2 new transmissions
-- A/C repair
-- new door seals
-- new brakes (rotors and pads)
-- new skid plate underneath
I sold it, at a loss, 2 months after I bought it. the response of the dealer from whom I purchased? "Well, good thing you have it CPO so that stuff is covered". Which was a lie, because I had to pay for the new brakes as a wear item. that brakes should not wear out in 17k miles was not accepted by them.
CPO is a scam. They "inspect" these cars by glancing over stuff. They can then charge you an extra $1-2k on price in exchange for the extended warranty.
Obsessing over: BMW X5 35d, VW Touareg TDI
OP, you need to read the fine print of your CPO extended warranty. Even if you can prove that your tire wear is due to the faulty shock, they will prorate the cost of the tire at best.
This is what I could gather from their website:
Volkswagen 2-Year or 24,000-Mile Bumper-to-Bumper Limited WarrantyVolkswagen 2-Year or 24,000-Mile Bumper-to-Bumper Limited Warranty
Volkswagen is proud to offer a 2-year or 24,000-mile (whichever occurs first) limited warranty on all our certified used Volkswagen vehicles. Plus, you keep the balance of any limited warranties already on your certified used Volkswagen vehicle. Think of it as peace of mind on four wheels.
Take a closer look at what we cover.
2 years or 24,000 miles (whichever occurs first)
Any repair or service caused by a broken or malfunctioning part covered by the limited warranty
24-Hour Roadside Assistance Program²
Front and rear axles
Electrical power supply
Heating and air-conditioning
Anti-lock Braking System
Material or manufacturing defects
6 months between purchase and finding the "blown" suspension...I ask this objectively, but are you
1) 100% sure you didn't contribute to any suspension abuse? That's a whole winter and spring of driving it potentially treacherous conditions and....well, just plain driving
2) can you prove that this was the direct result of the program's negligence, with no checklist? Did you take a picture of the suspension and tires on delivery? What can you prove?
These are the first things that come to mind if I were VWOA or a tech.
Ill just say that after test driving a CPO VR6 Jetta wagon that 'checked out great on all 250(or whatever number) of points' I lost some faith in the program. The car was nearly impossible to get into 2nd or 3rd due to shredded syncros and had a horrific CV joint clatter. Told the sales guy about it when I got back and got the 'oh, I just drove it today and it didnt do any of that'.
To their credit however, I ran into him at the main lot a couple weeks later when I was dropping my other car off for service and he told me that they had re-checked it and replaced both axles and rebuilt the trans since I told them about it, and offered another test drive.
So, long story short, the CPO program is crap, but if you are dealing with a stand up dealership you should be ok. (sounds like you arent dealing with a stand up dealer, so I'm sorry about the mess you are going to be dealing with)
My 98 GTI VR6 back in 2000 when I bought it. I went through a host of CPO repairs.
Timing Chain at 56k, guides were worn and chain was chattering.
BOTH rear brake calipers seized with the pads to my rotors. This one almost wasn't covered since it was brake work.. but it was the calipers not pads/rotors.
A few other minor (comparatively) things... but man it makes you wonder what else they miss.
The first thing that comes to my mind is buying a sporty car from someone other than of an older age, garaged with a stack of receipts is big NO! Just my opinion. I always test drive used Rs when i see them and to be honest all of them are shy of being in a great condition. Younger drives beat on them all day long. Same goes for AUDI S4s. The only S4 i almost bought was owned by a 50 year old aircraft engineer with a stack of service invoices and not a damn scratch in 7 years. Same goes for M3s and such. Just not a good car to buy used or it is almost like marrying a prostitute .
I hate hearing stories like this. I work at a dealership and our CPO inspection is actually an inspection. I've seen them replace $3000 worth of stuff to make a car CPO eligible. I hate that VW doesn't regulate dealers as well as it should. Just being a dealer doesn't have anything to do with it, it's who is running the dealership; and unfortunately there are too many arrogant jerk-offs out there that pull scam-like ish and give dealerships as a general a bad name.
2) I do have pictures of the whole car come to think of it. From right before the purchase.
If the suspension was blown you should have had the dealership replace with OEM equipment.
I wouldn't replace the tires with the wear being shown. If you have an alignment the problem should be fixed and the tires will wear evenly(ish).
Replacing your haldex fluid is no big deal, as long as you have the tool.... however, shouldn't the dealership have changed all fluids before purchase?
forgive my ignorance....but...
how do you notice your stock suspension is bad AFTER you install aftermarket suspension?!?!
did you not realize it during the time on the stock setup? also, if it was, why the hell would you go and replace it THEN demand $......uh......smells like a nice fat cup of YER BEAT BUDDY!