Unfortunately that is how some dealers operate.
It is frustrating working in a store that does not do that stuff when dealers around you are and they sell tonnes more cars because of it because people believe the lies.
We would have told you up front what the rate was and then you would have gone back to the place offering 0.9 because they would have told you you were approved for it then would do what they did (get you back in to resign once you are already driving it).
It is very bad practice and gives all dealers a bad name.
We are not all like that!
If they sold it to you as "Used" wouldn't it fall under "Pre-Certified", which would entitle you to an additional 2 years Warranty on top of the balance of the remaining Warranty. Basically 5yrs bumper to bumper. One dealer initially tried to sell me a Demo and that would have been the deal with the warranty.
OP in terms of miles *(yes i had 7 on mine when took delivery) but 160 is not much.
if dealer knew and tried to slide one past you, then they should be held responsible.
extra warranty would be great, $600 in those monthly 10$ charges, plus 2% difference on the interest back to you would be great. and maybe some free goodies *(mats, roofracks) for your trouble hope VWoA does all this to make it right and keep you happy in terms of dealer lying to you.
as far as the car and millage goes, 160 on a traded car doesnt seem too bad, just never go back to that dealer and give them a bad review or something.
While you may have legal recourse since the dealer misrepresented the vehicle, in the future never sign any paperwork until after the test drive. Make sure you check the odometer. I bought my 2012 GTI 17 days ago. I checked the odometer (11 miles) and the VIN. I knew VW was into the 300,000's in the factory production of GTI's and sure enough, the VIN was in the 300,000's. Never take anything for granted with these jokers and make sure you bring your A Game to the dealership.
For the most part it doesn't really mean much, but I would file a complaint with the BBB in your state. Some dealers really hate that. I hope you find a good attorney to nail those bastards for misrepresenting a used car as new. They don't deserve any sympathy. I truly hope you nail them!
dealers hate it more if you post a poor review on dealerrater.com, trust me.
I mostly want to know what VWoA says, but some of this is on you for not smelling something rotten and resigning the contract.
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Man's first frown is the first touch of God on his forehead. The touch of thought. -Ayn Rand, The Fountainhead
2011 GTI / 2008 Touareg 2 / 2007 MKV Jetta Wolfsburg, 5MT / 2003 Passat V6 5MT / 1989 Volvo 240DL
VWoA is on standby, ready to take it to upper management if I give them the okay. Giving the dealer a chance to make it right.
Last edited by chopppa; 06-06-2012 at 07:34 PM.
If you can get some compensation that's cool, but if you can go over the car in the sunlight and don't find any imperfections, and you can drive it on different types of roads and it drives great....then in the end it is a sweet new car and you shouldn't let little details ruin your enjoyment.
This is a shame, if it was me I would demand they take the car back and sell you an actual "new" one with 0.9%. If they won't do that make them "unwind" your deal and buy one from somewhere else.
The car can also be a returned lemon. You should have never went back to the dealer so many times. Once they made you go there to supposedly pick up the car and the car was not there, that was the point you should have walked away. How much did you pay for the car?
Sorry I have been so busy with work ht I haven't had time to figure this out. Spoke with the DMV a couple times and Vwoa as well as an attorney to get some advice. I will speak with vowa tomorrow and figure out what is going on with that dealer and update. Thanks for the concern
If you think your service writer is a decent honest person, you should give him/her a perfect survey. Dealer owners tie those things to your pay plan. Even one bad survey can hurt you badly come payday.