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Thread: Any one on here with any connections at CenturyLink??? Need help

  1. Member
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    06-26-2012 07:01 PM #1
    So despite raising several tickets and calls about the poor service etc. They refuse to let me out of the contract. When it switched from Qwest to Century link it got worse, I was misled and told that the contract break was $300, when i fact it was 300$ for the phone $300 for the internet and $75 for the long distance that I never asked for...

    Now they refuse to work with me and let me out early, even with a prorated contract break, rather than the full $700.

    I have almost $100,000 in medical bills stacking up, and an empty shop which they are not the least bit sympathetic to. If there is anyone with any connection that could help I would be very grateful.

    I am willing to do whats fair, I have fulfilled more than 3/4 of the time of my contract, I would happily pay 1/4 of the contract break fees. Even half, But $700 for being 7 months away from my contract end date is ridiculous

    Thanks

  2. Member vortexpert.'s Avatar
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    06-26-2012 07:12 PM #2
    i have nothing positive to add like always. however i would liek to publicly announce my love to you.
    here is to you john,

    (side note, i have a guy at century link, but i need a chip inorder to get help from him)
    just kidding, i dont.

  3. Member Stilladub's Avatar
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    06-26-2012 07:20 PM #3
    Man that sucks! I have a co-worker who has a parent that works there, let me see if there's anything she might be able to suggest or do to help. I'll let you know.

    You could sick Breanna on them... she loves to argue with people on the phone and has gotten businesses to do quite a bit of good faith for us in the past.

  4. Moderator Justin's Avatar
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    06-27-2012 02:09 AM #4
    They are quite possibly the worst people to deal with, the service provided is also garbage but why would they need to do any better if it costs an arm and a leg to break the contract.
    Current fuel suckers: 2012 Mitsubishi Evo X, 2011 Chevy Silverado 2500 Duramax, 2002 Ford F-350 'stoke, 2010 Chevy Equinox monkey hauler, 1995 BMW M3 track project, 1962 Mercury Monterey the never ending project.

    Past fuel suckers. Signature would violate forum rules

  5. Member MrRline's Avatar
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    06-27-2012 02:21 AM #5
    If you do find someone send them my way. So far since i've been switched to centrylink i've had speed issues and really i'm just ready for fiber optic
    2010 CC R-line. 5% tint all around,Debadged, Euro Clear Corners, 8k Hid's, LED TAG lights, K&N Filter, VAG-COM windows, H&R springs, Led interior lights
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    15.18 @ 93.44 now time for upgrades.

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    06-27-2012 07:35 AM #6
    Doesn't Paul work at Century Link?

  7. Member Spd33's Avatar
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    06-27-2012 09:51 AM #7
    Quote Originally Posted by VWnutAZ View Post
    Doesn't Paul work at Century Link?
    No, Verizon Business but that might be stale data.
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  8. Global Moderator Paul@VWvortex's Avatar
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    06-27-2012 09:56 AM #8
    Quote Originally Posted by Spd33 View Post
    No, Verizon Business but that might be stale data.
    That is week-old data too as I just left there after being there for five years.

    Johnny I will call you on my way into work in a few minutes. I know some people and will do what I can.

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    06-27-2012 01:56 PM #9
    Thanks guys I appreciate any help

  10. Member Stilladub's Avatar
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    06-27-2012 07:43 PM #10
    My contact came up short, there's no strings they could pull. Sorry I couldn't help!

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    06-27-2012 11:55 PM #11
    I'm a dsl tech there, but Its goning to be hard for me to do anything for you. Hopefully Paul can get something done.

  12. Member
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    06-29-2012 06:06 PM #12
    Thanks guys, I think Paul is trying to pull some strings

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