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Thread: STaSIS Engineering Audi TT-RS ECU Tune Now Available!

  1. Member
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    07-14-2012 09:50 AM #106
    Quote Originally Posted by Poverty View Post
    Your post about your troubles wasn't very clear hence the confusion

    My apologies, I was somewhat pissed and hammering the keys. I hope that it is a bit more clear with the follow up.

  2. Member jpkeyzer's Avatar
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    2008 Lotus Elise SC 2012 Audi TT RS (Stasis Stage I)
    07-14-2012 10:11 AM #107
    Quote Originally Posted by Quisp View Post
    Stasis $1495 (25% off at Waterfest = $1120.50 means it is less than GIAC) and warranty
    And just to reiterate this is a Stasis warranty; that is a factory-matching warranty.

    No one else is offering this.

  3. 07-14-2012 02:21 PM #108
    Quote Originally Posted by Quisp View Post
    GIAC $1150
    Stasis $1495 (25% off at Waterfest = $1120.50 means it is less than GIAC) and warranty

    Difference is $345, not twice as much
    i understood you already had the giac flash, and then again paid for stasis, thats what i meant by twice for 2 flashes but only having one in the end...

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    07-14-2012 03:40 PM #109
    Quote Originally Posted by Quisp View Post
    Tune B received ECU and it was physically damaged and although it may be able to be flashed they are not comfortable warrantying it because of the damage and I can not blame them. The ECU has screwdriver pry marks, gouges and gaps in the casing.
    I don't blame them for refusing to flash an ECU that appears damaged.

    What I would blame them for was if they sold you a tune and successfully flashed your ECU, but then denied you mechanical engine warranty coverage since the outer metal case of the ECU was damaged. This is what I misinterpreted your comments to mean.

    Are you able to transfer the license for your GIAC tune and re-sell it, or is it a 100% loss?
    2012 TT-RS in Suzuka Gray

  5. Member
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    07-15-2012 01:37 PM #110
    No, GIAC has a 30 day money back guarantee(minus the install cost) So I was able to get my money back without a hassle.
    I misunderstood what you meant by twice as much, my bad.

  6. Member
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    08-03-2012 09:10 AM #111
    Quote Originally Posted by Poverty View Post
    I doubt audi will loan out a car F.O.C whilst waiting for a tune.

    Some people still reading too much into the audi/stasis relationship. Nothing to do with Audi North America.

    Dealership gave me a loaner for two weeks while getting the stasis tune done and were great about it.

  7. Banner Advertiser STaSISInc's Avatar
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    08-07-2012 01:20 PM #112
    Quote Originally Posted by JohnLZ7W View Post
    Audi clarified their position with Stasis late last year...


    http://www.audizine.com/forum/showth...her-vendors%29
    STASIS RELATIONSHIP WITH AUDI OF AMERICA
    In a letter to its dealers, Audi clarified the guidelines for engagement with STaSIS. The guidelines start and end with one very important principle: to take care of the customer. STaSIS works with Audi to provide a seamless, positive customer experience.

    While Audi has never recognized any aftermarket supplier as an “official partner,” STaSIS is the only supplier that delivers its products through more than 80 Audi dealerships across North America with a factory-matching warranty.

    STaSIS works with Audi to ensure that vehicles modified with our products are clearly flagged in the Audi warranty system to enable faster diagnostics and better customer service.

    STaSIS customers can have their vehicles serviced and repaired under warranty at any Audi dealership across North America—no hassles and no delays. This is unique to STaSIS.

    “Through proper communication, we expect that under no circumstance will a customer be delayed or denied repair
    in situations involving STaSIS and Audi products when repair is appropriate.”
    – Mark del Rosso, Chief Operating Officer and Peter Donnellan, Director After Sales, Audi of America, October 5, 2011

    This program is stronger than ever and has remained unchanged for over six years.

    “Audi’s policy on aftermarket products and specifically STaSIS has been in place for some time.”
    “The history that Audi of America enjoys with STaSIS has been and continues to be positive.”
    – Mark del Rosso, Chief Operating Officer, Peter Donnellan, Director After Sales, Audi of America, October 5, 2011

    View complete letter from Audi of America
    Tifani Daves
    Director of Sales
    STaSIS Inc.
    240-436-6063

  8. Banner Advertiser STaSISInc's Avatar
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    08-07-2012 01:21 PM #113
    Quote Originally Posted by Quisp View Post
    Dealership gave me a loaner for two weeks while getting the stasis tune done and were great about it.
    We are glad to hear it was smooth for you, we'll be waiting to hear your feedback on the upgrade. Thank you for your support!
    Tifani Daves
    Director of Sales
    STaSIS Inc.
    240-436-6063

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