In the past few months i have been talking to different people with different brands about this very same issue and no one likes or uses the Tiptronic mode, be it BMW, Porsche, VW, Nissan, and so on. So it's not only VW that has a useless feature. That said, I do find the auto transmission one of the smoothest shifting out there. It's really is a good transmission, if you accept it for what it is. I have driven a whole lot worse.