Yeah- after chatting/holding with India for three hours Thursday night only to be told my connection was working "within acceptable parameters" even though neither of my PCs could even load the speed test page they told me to use to check.... I decided it was time for Cable internet- and digital HD TV since I actually have one.
But after spending three hours on the phones with Charter getting my HD box working and then trying to get my cable modem working (two different people with two different long waits on hold.. sigh) I was told my cable connection must not be good enough for the modem to activate. HD TV box works fine...
Ok- I replaced my cable from the cable connection from the street to my TV as one cable two years ago due to poor cable performance. So I am perplexed as to why I would need to change that cable again (costs money for a good cable, and crawling around the tight crawlspace is a pain).
Could it just be the connections?
Here is the cable from street to cable to box connection.
It seems poor.. I also noticed my "new" cable end was a bit lose on the end at the box.
Replace entire cable, just the connection and possibly change the ends to higher quality ends?
Just looking for advice as I hate to change the cable and still have the same issue... and I want to enjoy the 30 GB internet versus my 2.8 on a good day DSL (with very poor and unreliable upload speeds).