OK so I have the Hex-can-usb cord I bought new from ross-tech. I have not used it in a while and just scanned my 2002 A6, 3.0 tip, Q.
I checked for any upgrades to the programming, and did a firmware update. Went to scan and All i get is a interface check screen.
It says as follows...
X interface status=0
Interface not ready!
incorrect com port selected------I tested this and saved it
Interface not plugged in----- had green light on obd connector and connected to the laptop port.
Ignition not turned on---Key was in the on/run position
K-line stuck----No clue???
firmware update needed----Started off dand completed a firmware update at the start.
For more details, use TEST on options screen...
Now just before this screen popped up. Vag-com completed a scan on the engine and then the trans. Then the above screen pops up, and cant go any farther.
it is VCDS release 11.11.4 , and running on windows vista.
Unfortunatly I am not a computer geek, so need good direction as to how to correct this issue.
Any and all help is greatly appreciated.