I could really use some advice. Less than 3 months ago, I purchased a brand new, 2012 Candy White Golf R, 4 door, Nav and Sunroof. Its a car I've lusted after since I first laid eyes on it and since taking ownership, it has been my pride and joy. I have LOVED everything about it, every moment being in it, driving it. It is total supreme uber hot hatchness... but you all already understand this.
At 2766 miles I was cruising down the highway at 70 mph on my way to work when the engine suddenly lost power and the EPC light came on. The engine was completely unresponsive, I pulled off to the shoulder, called roadside assistance and was towed to the nearest dealer. (If you're wondering, I was VERY considerate of the 1000mi break in period.)
The service manager told me the water pump seized and seriously damaged the engine. I went to look and there was a big hole in the side of the engine. He told me they had to order new piston heads, rods, etc... basically, needed to rebuild the engine. Speaking to the mechanic actually working on the car, he said it would probably need an engine replacement.
My first thought was "WTF?!?! this car IS BRAND NEW!" Replacing the engine will devalue a very high value, rare car! I didn't pay 36K for just any golf... I want one with great resale. Additionally, its my baby... I expect it to be factory PERFECT for at LEAST the first year, which I don't think is too much to ask for ANY consumer product this day and age.
Sure enough, they quickly realized repair wasn't possible and had a new engine en route. In my mind, a new engine on a car