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    Thread: Dealership Apologizes for Having customer arrested

    1. Member GeoffD's Avatar
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      09-28-2012 02:51 PM #51
      Quote Originally Posted by Zanardi. View Post
      My question is, on what evidence and grounds did the police have to arrest this individual?
      The dealership told the police he stole their car. That's all the evidence the police would need. You can question why they didn't back off if the guy showed them the bill of sale but they were probably frothing at the mouth thinking they had a "Grand Theft - Auto" bust. Local cops ain't mensa candidates.

    2. Member 155VERT83's Avatar
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      09-28-2012 02:55 PM #52
      Quote Originally Posted by BetterByDesign View Post
      I dont know which is worse

      - 40K for a Chevy Traverse
      - incompent sales people
      - incompent Chesapeake Police Department
      - guy who takes back a car because he wants a different color
      $40K for the Traverse is the worst.
      Signature blank...

    3. Member bmann's Avatar
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      09-28-2012 03:31 PM #53
      "The lawsuits seek $2.2 million in damages, plus attorney fees."

      GTFO
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    4. Member BostonB6's Avatar
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      09-28-2012 03:40 PM #54
      Quote Originally Posted by bmann View Post
      "The lawsuits seek $2.2 million in damages, plus attorney fees."

      GTFO
      Maybe he left his coupon home.


    5. Member MRVW00's Avatar
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      09-28-2012 05:58 PM #55
      The dealership AND the PD is at fault on this one...

      False arrest, filing of a false police report, etc....
      RIP Cosmic TDI

    6. Member boradie sucht's Avatar
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      09-28-2012 07:41 PM #56
      Quote Originally Posted by Zstampe View Post
      "Swat came into my house, disrespected my family"


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      09-28-2012 08:03 PM #57
      Quote Originally Posted by driveareliablecar View Post
      Police should have called it a civil matter (contract dispute). I've seen them call stolen vehicles on private property a civil matter.
      This. What the hell did the dealership show the police (and subsequently the judge that signed the warrant) that made it look like fraud? Either they lied, or this guy has a lawsuit against the police department too. Even if the dealership is legally in the right, it's still a civil matter.
      Last edited by TJSwoboda; 09-28-2012 at 08:06 PM.
      Quote Originally Posted by Broduski View Post
      TCL would suggest a Bi-Turbo to a single mother of 4 just for sh*t's and giggles.
      Quote Originally Posted by BRealistic View Post
      This Corvette has a 300 hp LT1.
      Still.. if I wanted something that rode like a dump truck, I'll just get a dump truck.

    8. Senior Member AZGolf's Avatar
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      10-03-2012 01:44 AM #58
      Quote Originally Posted by BRealistic View Post
      Surely he knew the higher content vehicle wouldn't be the exact same price.
      You're kidding right? I've seen people tell me they own a so-and-so car, and then I look and it's something else. They don't even know what they bought, they just know what color it is and that it has cool wheels. We're talking about a buyer who returned the car on the basis of the color. I don't think that buyer knows diddly about trim levels or dealer margins.

    9. Senior Member AZGolf's Avatar
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      10-03-2012 01:46 AM #59
      Quote Originally Posted by BRealistic View Post
      Surely he knew the higher content vehicle wouldn't be the exact same price.
      You're kidding right? I've seen people tell me they own a so-and-so car, and then I look and it's something else. They don't even know what they bought, they just know what color it is and that it has cool wheels. We're talking about a buyer who returned the car on the basis of the color. I don't think that buyer knows diddly about trim levels or dealer margins. What he does apparently know is how to look up "lawyer" in the yellow pages and it sounds like he got a particularly aggressive one. 4 hours wrongfully placed in jail would probably make me do the same thing, although Arizona jails probably suck a lot worse than Virginia.

    10. 10-03-2012 02:12 AM #60
      Quote Originally Posted by BRealistic View Post
      Are people really out of touch for a week now unless they choose ro not check voice and email messages?
      Not this past year, but the 2 prior years I have gone on 7 day cruises where I didn't have cell phone coverage or internet access. Was actually really nice.

      We're total slaves to technology these days. Remember the days when people took cross country road trips without cell phones and gps units? How did we ever survive? Anyway...sorry to hijack.

    11. Senior Member feels_road's Avatar
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      10-03-2012 03:30 AM #61
      I am glad I live in a city with rather friendly and reasonable police. I am pretty sure they wouldn't arrest anyone if a person could provide a recent sales contract (with matching VINs). And even if that wasn't handy, I'd ask the police to call the dealership's manager right there and swear that a transaction did not take place. If the manager then waffles and says something like "yes, but we made a mistake," - I am pretty certain the police would immediately release me and start formality on filing a false report.

      Now, if the customer here had a bad conscience and acted all up in front of police instead of remaining calm, that might explain some things.

      Quote Originally Posted by BostonB6 View Post
      "Reformation is generally permitted when either the parties made a mutual mistake or one party made a unilateral mistake and the other engaged in fraud or inequitable conduct."
      But what is inequitable, here? And can they prove it?
      Aung San Suu Kyi

    12. Member MCTB's Avatar
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      10-03-2012 08:23 AM #62
      Quote Originally Posted by BluMagic View Post
      40k for a chevy traverse is theft
      I dont know about that. Chevys are getting pretty nice.




      I had to call the cops one time. I went in to a Jeep dealer to look at Wranglers. I was trading in my Audi. It was only going to take "30 mins" to appraise. I went on a drive and came back and after 40 minutes, I began asking for my key. They said they wouldnt give them to me until "we" could make a deal. A deal was not going to happen so I kept asking. After just shy of an hour, I asked one more time nicely. They said they could not find them. I told them I was going to call the police and the salesman balked. I reached across in front of him, picked up his phone and dialed 911. By the time I punched the last 1, the salesman was out of the office and running to the manager who "found" my key in his pocket. I told them where they could stick it, took the key and walked out. As I walked out, a cruiser showed up to the place responding to the call. That dealer doesnt exist anymore.
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    13. Member Cousin Eddie's Avatar
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      10-03-2012 09:53 AM #63
      Quote Originally Posted by Zanardi. View Post
      Personally, I would work through this with the dealership just because it is the right thing to do morally
      Yeah, you go try that going the other way when working with a dealership as a customer.

      "Oh your brakes rotted away and flaked off 1,000kms out of the 33,000km warranty on them? That's too bad, pay $1200 please. It's in the contract"

      My dad actually had that happen on a GMC Sierra after buying multiple vehicles with that dealer. Needless to say he didn't buy from them anymore and eventually stopped buying GM all together after years of being a loyal customer cause they were junk and he was sick of dealing with issues.

      This looks good on them, I support the gentleman 100%.

    14. Member Basil Fawlty's Avatar
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      10-03-2012 10:57 AM #64
      The second after he drove it off the dealership lot he lost about 4k in depreciation... mazel tov!

    15. Member MCTB's Avatar
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      10-03-2012 11:04 AM #65
      Quote Originally Posted by Basil Fawlty View Post
      The second after he drove it off the dealership lot he lost about 4k in depreciation... mazel tov!
      And thats different from every other vehicle how?
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      10-03-2012 11:15 AM #66
      Quote Originally Posted by MCTB View Post
      And thats different from every other vehicle how?
      Because he's gonna make it back from the dealership, and then some.

      You think $40k for a Traverse is bad, try $2.2m+fees, thats what the dealership could be in to it for.
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    17. 10-03-2012 11:17 AM #67
      Quote Originally Posted by BRealistic View Post
      Are people really out of touch for a week now unless they choose ro not check voice and email messages?
      My personal email and voice mail box only get checked once a week or less most of the time.
      Most of the time when I go on trips the phone stays off and I have no access to the internet unless I find somewhere with computers and internet access.

    18. Member romanl's Avatar
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      10-03-2012 11:36 AM #68
      i know this is not exactly same situation guys,
      but if dealers have no problems marking up certain vehicles
      and im sure this Chevy dealer sells plenty of "PROTECTION PACKAGES" to females shopping alone , so if dealer can add on $thousands to the price out of thin air,
      im ok if they loose few $K every once in a while.
      it was their mistake, they should eat it.


    19. Member jepva's Avatar
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      10-03-2012 12:09 PM #69
      I live in the area with some other Priority dealerships near me and my experiences haven't been pleasant, they have all had the same sleazeball attitude as this situation implies. This is the kind of dealership that has added "market price adjustments" to their window stickers, and services like "Auto Butler" to mark up prices.

      What bothers me so much about this is how the dealership felt entitled to even call the guy in the first place. Sorry but if you sell me the car for a deal and under cost then that's not my problem, mistake or not. A deal is a deal.

      All sales for cars in VA are final, there is no "cooling off" period like other states. The dealership should know it works both ways. If they were on the other end of the transaction, they certainly wouldn't go out of their way to tell you you're overpaying.

    20. Member titleist1976's Avatar
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      10-03-2012 01:11 PM #70
      And THIS is the proper way to go from a VW Golf R to a Audi TT-RS. Or a Traverse to a Escalade.

    21. Member troze1200's Avatar
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      10-03-2012 01:30 PM #71
      Quote Originally Posted by FACTORYBOOST View Post
      Agreed, they had you arrested in your own front yard in front of your neighbors and family. They can apologize all they want, but it still doesn't change the fact that you were arrested and held for 4 hours.
      Let's not forget this owner also most likely lost his job and will pay processing and court fees.

    22. Member TM87's Avatar
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      10-03-2012 01:34 PM #72
      Quote Originally Posted by titleist1976 View Post
      And THIS is the proper way to go from a VW Golf R to a Audi TT-RS. Or a Traverse to a Escalade.
      No, this is how you go from Transverse to owning the dealership.
      So, they over calculated, messed up on numbers then they call the Police.LoL.
      I would sue the PD aswell. If he showed paperwork w matching #, there was no reason to arrest the guy.
      "Your pants too tight,your wheels too bright"

    23. Member troze1200's Avatar
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      10-03-2012 01:37 PM #73
      Quote Originally Posted by TM87 View Post
      No, this is how you go from Transverse to owning the dealership.
      So, they over calculated, messed up on numbers then they call the Police.LoL.
      I would sue the PD aswell. If he showed paperwork w matching #, there was no reason to arrest the guy.
      The police get to claim they were working in the best interest of the public, the same way they defend themselves when killing the innocent.

      What safeties or securities are in place to keep every dealer adjusting for a $5000 clerical error on each car they sell, every time?

    24. Member Basil Fawlty's Avatar
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      10-03-2012 01:42 PM #74
      Quote Originally Posted by titleist1976 View Post
      And THIS is the proper way to go from a VW Golf R to a Audi TT-RS. Or a Traverse to a Escalade.

      meh there's more then one way to upgrade to a TT RS!


    25. Member titleist1976's Avatar
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      10-03-2012 02:22 PM #75
      Quote Originally Posted by Basil Fawlty View Post
      meh there's more then one way to upgrade to a TT RS!
      Did you miss the joke? Or did Gateway do that to his leased car? Which wouldn't surprise me.

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