Last edited by TJSwoboda; 09-28-2012 at 08:06 PM.
We're total slaves to technology these days. Remember the days when people took cross country road trips without cell phones and gps units? How did we ever survive? Anyway...sorry to hijack.
I am glad I live in a city with rather friendly and reasonable police. I am pretty sure they wouldn't arrest anyone if a person could provide a recent sales contract (with matching VINs). And even if that wasn't handy, I'd ask the police to call the dealership's manager right there and swear that a transaction did not take place. If the manager then waffles and says something like "yes, but we made a mistake," - I am pretty certain the police would immediately release me and start formality on filing a false report.
Now, if the customer here had a bad conscience and acted all up in front of police instead of remaining calm, that might explain some things.
After incessant complaints from a to z, I am now calling all of my characters "special."
I had to call the cops one time. I went in to a Jeep dealer to look at Wranglers. I was trading in my Audi. It was only going to take "30 mins" to appraise. I went on a drive and came back and after 40 minutes, I began asking for my key. They said they wouldnt give them to me until "we" could make a deal. A deal was not going to happen so I kept asking. After just shy of an hour, I asked one more time nicely. They said they could not find them. I told them I was going to call the police and the salesman balked. I reached across in front of him, picked up his phone and dialed 911. By the time I punched the last 1, the salesman was out of the office and running to the manager who "found" my key in his pocket. I told them where they could stick it, took the key and walked out. As I walked out, a cruiser showed up to the place responding to the call. That dealer doesnt exist anymore.
"Oh your brakes rotted away and flaked off 1,000kms out of the 33,000km warranty on them? That's too bad, pay $1200 please. It's in the contract"
My dad actually had that happen on a GMC Sierra after buying multiple vehicles with that dealer. Needless to say he didn't buy from them anymore and eventually stopped buying GM all together after years of being a loyal customer cause they were junk and he was sick of dealing with issues.
This looks good on them, I support the gentleman 100%.
everything is a bottle opener if you're savvy enough -- Chapel
I ♥ snap oversteer
i know this is not exactly same situation guys,
but if dealers have no problems marking up certain vehicles
and im sure this Chevy dealer sells plenty of "PROTECTION PACKAGES" to females shopping alone , so if dealer can add on $thousands to the price out of thin air,
im ok if they loose few $K every once in a while.
it was their mistake, they should eat it.
I live in the area with some other Priority dealerships near me and my experiences haven't been pleasant, they have all had the same sleazeball attitude as this situation implies. This is the kind of dealership that has added "market price adjustments" to their window stickers, and services like "Auto Butler" to mark up prices.
What bothers me so much about this is how the dealership felt entitled to even call the guy in the first place. Sorry but if you sell me the car for a deal and under cost then that's not my problem, mistake or not. A deal is a deal.
All sales for cars in VA are final, there is no "cooling off" period like other states. The dealership should know it works both ways. If they were on the other end of the transaction, they certainly wouldn't go out of their way to tell you you're overpaying.
What safeties or securities are in place to keep every dealer adjusting for a $5000 clerical error on each car they sell, every time?