I had a similar issue years ago when I switched credit/debit cards. I ended up fixing it online with my computer and not the Xbox. I had to delete off the old credit card, add the new one so it was the only one, and then everything worked fine. I would also try deleting the Netflix app off the Xbox and reinstalling it after you've done the fix (if you haven't already). If that doesn't work, I dunnoCheck FAQ's on Netflix maybe or call them?
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Thread: help with netflix(360)
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help with netflix(360)
10-03-2012 04:48 AM
#1
i needed to update payment option. did that now i cant access anything on the app. still says there is a conflict with payment. tried deleting everything netflix and it still didnt work. doesnt even show the xbox as a connected device on netflix.com. help please
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10-03-2012 03:10 PM
#2
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10-04-2012 01:52 PM
#3
Figured it out.there's actually a diagnostics screen on the xbox that you can change a whole bunch of stuff and log in and out of different accounts.
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