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    Thread: 32K mile update - 2012 Honda Pilot

    1. Senior Member Metallitubby's Avatar
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      04-03-2017 01:49 PM #51
      Quote Originally Posted by titleist1976 View Post
      Thanks! I'll look into it.
      One of our follies is that we don't always post software updates when they become available. The only way to find out is to took up the Mongoose/HDS/MVCI to the car and see if it's available.

    2. Member titleist1976's Avatar
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      04-03-2017 01:54 PM #52
      Does that mean I'll have to specifically ask to have the car hooked up to the computer to see if anything needs to be updated? The VIN isn't pulling anything.

    3. Senior Member Metallitubby's Avatar
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      04-03-2017 02:13 PM #53
      Quote Originally Posted by titleist1976 View Post
      Does that mean I'll have to specifically ask to have the car hooked up to the computer to see if anything needs to be updated? The VIN isn't pulling anything.
      It has nothing to do with the VIN. Honda updates the programmers without telling anyone (including dealers).

    4. Member GolfTango's Avatar
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      04-03-2017 03:25 PM #54
      Quote Originally Posted by Metallitubby View Post
      It has nothing to do with the VIN. Honda updates the programmers without telling anyone (including dealers).
      So is it unacceptable for Joe Consumer to ask the service department to "hook 'er up" to see if there are any software updates? Maybe they'll charge .5 hours labor? I'm sure results will vary by dealer.

    5. Senior Member Metallitubby's Avatar
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      04-03-2017 05:19 PM #55
      Quote Originally Posted by GolfTango View Post
      So is it unacceptable for Joe Consumer to ask the service department to "hook 'er up" to see if there are any software updates? Maybe they'll charge .5 hours labor? I'm sure results will vary by dealer.
      A good dealer should be doing it anyway. That being said, anything under 8/80 is warranty anyway (ECM warranty)

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      04-04-2017 08:42 AM #56
      Quote Originally Posted by Metallitubby View Post
      A good dealer should be doing it anyway. That being said, anything under 8/80 is warranty anyway (ECM warranty)
      Yep. My dealer checks/replaces/fixes everything that comes up at every service. Last time i was in for an oil change the service printout was 2 pages long (sw updates, airbag) and I wasn't even told all the work was done until it was ready - they just always take care of everything including a wash. Heck, I will replace my Pilot (which replaced 2 Oddys) with another Honda family vehicle from this dealership just because of the customer service. The level of service and goodwill/freebie things they've done for me out of warranty makes them deserving of my business.

    7. Senior Member Metallitubby's Avatar
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      04-04-2017 08:49 AM #57
      Quote Originally Posted by tbvvw View Post
      Yep. My dealer
      Hendrick Honda?

    8. Member GolfTango's Avatar
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      06-12-2017 03:03 PM #58
      93K miles. Replacing my outer tie rods yesterday (driver was shot, pass was good, but did the pair) I discovered the driver side CV boot has a 1/2" slit which has displaced quite a bit of grease. Stopped in the dealer and was quoted $430 for the axle replacement. As I was walking out, the service advisor said "wait, you're CPO, that's covered!" Nice.

    9. Member titleist1976's Avatar
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      06-12-2017 04:45 PM #59
      Nice! I did the rear shocks a few months ago when my wife was out of town. So easy. So so easy. It made for a firmer ride... that she never noticed.

    10. Senior Member Metallitubby's Avatar
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      06-12-2017 05:05 PM #60
      Quote Originally Posted by GolfTango View Post
      93K miles. Replacing my outer tie rods yesterday (driver was shot, pass was good, but did the pair) I discovered the driver side CV boot has a 1/2" slit which has displaced quite a bit of grease. Stopped in the dealer and was quoted $430 for the axle replacement. As I was walking out, the service advisor said "wait, you're CPO, that's covered!" Nice.
      Remember these words:

      "Is that Honda Care?"

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      06-12-2017 05:31 PM #61
      Quote Originally Posted by Metallitubby View Post
      Hendrick Honda?
      Yes, but the one in Rock Hill, SC. Honda Cars of RH.

    12. Member GolfTango's Avatar
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      06-12-2017 07:16 PM #62
      Quote Originally Posted by Metallitubby View Post
      Remember these words:

      "Is that Honda Care?"
      Honda care I'd be coughing up $100 deductible. The CPO pushes out the drivetrain to 7/100k and axles/CV joints are covered...no deductible.

      I think I will be picking up a Honda Care for the Accord.

    13. Senior Member Metallitubby's Avatar
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      06-13-2017 07:21 AM #63
      Quote Originally Posted by GolfTango View Post
      Honda care I'd be coughing up $100 deductible. The CPO pushes out the drivetrain to 7/100k and axles/CV joints are covered...no deductible.
      To the service department, both are considered Honda Care. Techs get all excited, then the advisor comes back and says "Go ahead and do it... at warranty time"

    14. Member GTijoejoe's Avatar
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      06-13-2017 09:18 AM #64
      Quote Originally Posted by xo_vw View Post
      I'm going to echo the positive comments about the Honda dealership. Thus far, my car has been a pleasure to own.

      Also, for anyone in SoCal, the Helpful Honda guys are running a special where they will fill your tank for free (find their twitter for locations). I got it done once and that was a nice way to save $25!
      My understanding Honda dealership MO is excellent super friendly service as an entire company. If you don't get that, you should contact American Honda headquarters, they won't be happy
      2.0T+034efi+meth = 300+whp = RIP

      Quote Originally Posted by Ryukein View Post
      Everyone always praises function over form until the form is something that they don't like
      FS: 2015 Honda CRV Touring

    15. Member GolfTango's Avatar
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      06-13-2017 09:39 AM #65
      Quote Originally Posted by Metallitubby View Post
      To the service department, both are considered Honda Care. Techs get all excited, then the advisor comes back and says "Go ahead and do it... at warranty time"
      So the dealer ordered the CV Boot kit, not the entire axle. I hope this is sufficient. The service writer said with the small amount of grease that spit out and the overall condition, should be fine.

    16. Senior Member Metallitubby's Avatar
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      06-13-2017 10:56 AM #66
      Quote Originally Posted by GolfTango View Post
      The service writer said with the small amount of grease that spit out and the overall condition, should be fine.
      That's odd.

    17. Member GolfTango's Avatar
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      06-13-2017 11:00 AM #67
      Quote Originally Posted by Metallitubby View Post
      That's odd.
      That's what I thought too. I'll call the service manager in the AM.

    18. Senior Member Metallitubby's Avatar
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      06-13-2017 11:01 AM #68
      Quote Originally Posted by GolfTango View Post
      That's what I thought too. I'll call the service manager in the AM.
      Honda's rule is that once grease has been allowed to exit the boot (no matter how much), that the joint (ala the axle assy) should be replaced.

    19. Member GolfTango's Avatar
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      06-19-2017 10:44 AM #69
      Quote Originally Posted by Metallitubby View Post
      Honda's rule is that once grease has been allowed to exit the boot (no matter how much), that the joint (ala the axle assy) should be replaced.
      They did end up replacing the entire axle assy.


      I did the plugs yesterday too, 93,688 miles. The manual lists two plugs: NGK DILZKR7A11G or DILZKR7A11DS. I called the dealer to confirm the part number and they advised all they carry/install on Pilots are DILZKR7A11G. They were $17.84 each on Amazon vs $22-35 elsewhere. The factory installed plugs were DILZKR7A11DS, so I'm not sure what the difference is. Everything looks good so far. I'm not seeing any tell tale ring issues that the VCM equipped 3.5s encounter.

      The tops of the pistons still look great, if not cleaner then they did @ 60K. Cylinder walls still look good, factory score marks still visible.

      I use top tier gas when I can, other times BJs fuel. Oil changed every 5-7K miles, regardless of MM. Use Chevron Techron every 10K miles or so.









      Last edited by GolfTango; 06-19-2017 at 12:02 PM.

    20. Member RENOG's Avatar
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      06-19-2017 10:58 AM #70
      The Refrigerator on wheels. For what they are they are great SUVs, wifes and moms love'em to death.

    21. Member GolfTango's Avatar
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      06-19-2017 12:49 PM #71
      Quote Originally Posted by RENOG View Post
      The Refrigerator on wheels. For what they are they are great SUVs, wifes and moms love'em to death.
      And Dads.

    22. Senior Member Metallitubby's Avatar
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      06-19-2017 01:09 PM #72
      Your spark plugs look normal for the mileage.

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