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    Thread: The G60 Rebuilder Rating Thread

    1. 04-17-2003 01:02 PM #1
      Hello everyone-
      At the request of many of the long-time forum members, this thread is being created to serve as a place to rate the various G60 tuners one has to choose from when looking for a rebuild.
      Please post in this thread to allow others to know about your experiences, good or bad, with rebuilders you've worked with. But, please post ONLY in the format indicated below. ALL other posts will be deleted or modified. I want to keep this clean and easy to read through.
      Also, PLEASE try to keep this factual as opposed to emotional. Expressing unhappiness or happiness is fine, but I don't want this to degenerate into a pissing match full of emoticons and bad language.

      REVIEW FORMAT:
      Please post Yes/No or short answers to the following questions. Make multiple posts if you've worked with multiple rebuilders. Please do NOT post anything that does not fit this format. Feel free to leave questions blank if they don't apply. Periodically, I'll tabulate the numerical answers to the last two questions so that we can have a quick-glance "score" to look at.
      Also, please enter your answers with corresponding questions so we know what you're talking about. You can copy and paste the questions into your new post, then just type your answers between them.

      Rebuild Services:

      1) Who did you send your charger to for a rebuild?
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      2) Are you happy with the rebuilder's customer service?
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      2) On a scale of 1 to 10, rate the quality of customer service.

      Thanks everyone, I look forward to seeing the results of this thread!
      -Nate
      PS - for informational purposes, the three rebuilders that get the most reccomendations on here regularly are, in alphabetical order:
      1) Bahn Brenner
      2) Kompressor Kanada
      3) ORZ-Motorsport
      And although this thread was created with the intent of providing a rating method of sorts, it's important to realize that a low number of responses regarding a given rebuilder doesn't necessarily indicate that they have a bad reputation.


      [Modified by SaabFan, 7:49 AM 4-18-2003]

    2. Member zedcorrado's Avatar
      Join Date
      Jul 23rd, 2001
      Location
      North of NYC
      Posts
      6,108
      Vehicles
      2012 CC R-line
      04-17-2003 01:08 PM #2
      Rebuild Services:
      1) Kompressor Kanada
      2) 10 (fedex ground)
      3) Stage 2 rebuild + Paint
      4) No
      Customer Satisfaction:
      1) Extremely
      2) Extremely X2
      3) Hard to tell
      4) It came w/ a warrenty but I have not needed to use it.
      Overall Rating:
      1) 9.5
      2) 10

    3. Member mack73's Avatar
      Join Date
      Jan 2nd, 2002
      Location
      Seattle
      Posts
      11,350
      Vehicles
      '08 LR3 HSE, '12 A6 3.0T, '94 Golf Rally Car
      04-17-2003 01:11 PM #3
      1. Kompressor Kanada
      2. 1.5 weeks to ship there, 3 days for rebuild, 1 week to ship back- total 3 weeks
      3. Full rebuild, Stage II Porting, OEM Gray Paint, Rallye Outlet
      4. No repairs required
      1. Yes very happy but 1 hose clamp for the rallye outlet was too small
      2. Excellent Customer Service
      3. Noticable improvement from options
      4. Yes, No problems
      1. 10
      2. 10


      [Modified by mack73, 4:39 PM 4-17-2003]
      '08 LR3 HSE: The Daily/Off-Roader
      '12 A6 3.0T: The Wife's Fast Ride
      '94 Golf Rally Car: A long long Project

    4. Member G'D60's Avatar
      Join Date
      Mar 11th, 2002
      Location
      Calgary Canada
      Posts
      2,523
      Vehicles
      01 TTQ 91Gsexty
      04-17-2003 01:45 PM #4
      1) Kompressor kanada
      2) less than a week for sure but i sent it super snail mail
      3) Full rebuild, new outlet casing, stage 3 porting and a siffy new paint job
      4) nope nothing huge, just a super good cleaning
      Customer Satisfaction:
      1) Everything is seems to be in ship shape. havent driven it that much tho but i trust D
      2) Very pleased with the customer service. still waiting on my recipt from the other summers hop up kit, but nothing besides that.
      3) I'm almost positive there will be (still in hibernation yes i know its mid April) i'm hopin to see 17PSI (fingers crossed)
      4) There is a warrenty if i use a 78mm pully but it only makes sense right? i have a 65mm and D said if i ever have problems he wouldn't hesitate on helpin me out (classy guy [IMG]http://**********************/smile/emthup.gif[/IMG] )
      Overall Rating:
      1) Quality 10 for sure BEST IN THE INDUSTRY BY FAR
      2) Customer service gets a 9.99 (still want that recipt D haha bet ya forgot huh?)
      Dave is a great guy calls back quick and super friendly on the phone [IMG]http://**********************/smile/emthup.gif[/IMG]

    5. Member MByler1's Avatar
      Join Date
      Dec 15th, 2000
      Location
      Fort Wayne, IN
      Posts
      2,685
      04-17-2003 05:32 PM #5
      Rebuild Services:
      1) Kompressor Kanada
      2) Had it back within 7 days
      3) Stage 4 mod, full rebuild, Klubber, OEM VW grey
      4) My Charger was "mint"
      Customer Satisfaction:
      1) Very Pleased with services
      2) Absolutely Top notch customer service.
      3) Haven't broken it in yet, I will update later
      4) Warranty was included with stock pulleye. Haven't had to use any warranty yet
      Overall Rating:
      1) 10
      2) 10



      [Modified by MByler1, 2:32 PM 4-17-2003]

    6. Member snowbird's Avatar
      Join Date
      Aug 25th, 2000
      Location
      Toronto, Canada
      Posts
      2,968
      Vehicles
      1990 Corrado G60, 1996 911 C4S, 2004 Audi S4, 2011 Audi Q5
      04-17-2003 07:37 PM #6
      Rebuild Services:
      1) Kompressor Kanada
      2) 3 days
      3) Standard rebuild, standard silver paint, Rallye outlet
      4) No repairs necessary
      Customer Satisfaction:
      1) Workmanship appears to be excellent
      2) Best customer service I've ever had for any purchase
      3) Didn't do a boost test before sending - so I can't be sure of performance improvement. Rallye outlet sounds nice though...
      4) Came with warranty, but haven't needed it. Only about 1k kms on the rebuild.
      Overall Rating:
      1) Quality of work: 9.5
      2) Customer service: 11 (...but the scale only goes to ten?? Mine goes to 11.)

    7. Member TorontoCorrado's Avatar
      Join Date
      Jan 27th, 2000
      Location
      Toronto
      Posts
      1,659
      Vehicles
      91' Corrado G60; 01' Jetta TDI; 01' Audi Allroad; 06' Porsche Cayenne Turbo
      04-18-2003 12:43 PM #7

      Rebuild Services:

      1) Who did you send your charger to for a rebuild?
      HSM about 4 years ago... (it was close to home & at the time, Howie didn't have such a bad rep)
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      It was about 2 weeks
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      It was rebuilt and upgraded to GT specs with the 85mm inlet
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      No repairs, I made sure I was there when he opened the charger to make sure everything was OK.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Yes I was pretty happy. The machining and welding was above average. He actually used OE stuff except for the appex seals
      2) Are you happy with the rebuilder's customer service?
      Customer service sucked as he was difficult to get a hold of at times
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Difficult to say as my car had undergone several other modifications at the time but there was a definite improvement in boost build up time (faster)
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      I beleive it had a 6month warranty but only with a 78mm pulley and who does that
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      8
      2) On a scale of 1 to 10, rate the quality of customer service.
      3




      mikey
      mikey
      Got Boost?
      1991 VW Corrado G60
      2006 Porsche Cayenne Turbo
      2001 Audi Allroad 2.7T

    8. Member TorontoCorrado's Avatar
      Join Date
      Jan 27th, 2000
      Location
      Toronto
      Posts
      1,659
      Vehicles
      91' Corrado G60; 01' Jetta TDI; 01' Audi Allroad; 06' Porsche Cayenne Turbo
      04-18-2003 01:19 PM #8
      b>
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      About 5 days
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      It was an inspection, cleaning and Appex Seals & belt were replaced
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Turned out that one of the cog belt cogs was damaged and this was only found after I dropped the charger off and Dave repaired it at no extra cost
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      EXTREMELY happy with the work
      2) Are you happy with the rebuilder's customer service?
      Customer service was excellent and he was very honest with my charger and what I needed and did not
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Not really known as charger has not been broken in yet.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Im not even sure if it came with a warranty... not really worried as I know Dave will back up his workmanship and parts
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10
      Got Boost?
      1991 VW Corrado G60
      2006 Porsche Cayenne Turbo
      2001 Audi Allroad 2.7T

    9. 04-19-2003 12:28 AM #9
      1) Who did you send your charger to for a rebuild?
      MR watts and myself - sns (we only do it for friends)
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      took about 1-2 hours
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      apex seals, repair to displacer, heavy porting ($0 cost, cant beat that, thanks to a good friend)
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Displacer end damage will be fixed with shortened strips.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Very much so, especially my own work j/k mr watts kicks ass at porting.
      2) Are you happy with the rebuilder's customer service?
      Sorta, other than the naggy wife lol, mr watts was in a pretty good mood.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      No idea yet, gotta spin it for 25 miles with the 62mm break in pully and then see what she can do.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Not an issue. Mr watts previous damaged displacer charger lasted 1.5 years 62mm..
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10
      werd up (we currently dont sell/do this, except for friends, and for the fun of it) but the cost of the rebuild certainly met my requirements (i did buy lunch at the mexican restaurant).
      Hope that counts
      update: works great. 8.5psi (68mm pulley) @ 3000rpm with half-assed silencer box (couldn't get all the bolts on..
      decent for a toasted charger. Will break it in and see how she goes from there.



      [Modified by mrkrad, 9:25 PM 4-22-2003]

    10. Member REPOMAN's Avatar
      Join Date
      May 3rd, 2001
      Location
      Portland OR
      Posts
      6,005
      Vehicles
      1990 VW Corrado
      04-19-2003 03:33 PM #10
      Rebuild Services:
      1) Who did you send your charger to for a rebuild? BBM
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back? 1 Week
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.! G60 Replacement
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?Yes Complete G charger Failure at 130kmiles
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Absolutely , the highest Quality and Greatest Customer Service
      2) Are you happy with the rebuilder's customer service?
      Yes 100k miles and still going...
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Yes, the Lysholm Upgrade has been pleasing...
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not? Yes it came with a Warrenty
      but it has been Running for 4 yrs now and still no problams.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work. 10 +
      2) On a scale of 1 to 10, rate the quality of customer service. 10+
      You know i have been on the Vortex along time and I saw all the G60 Problams
      poeple have had and i feel Bad for them ,
      Every time i read a post , I Got Ripped Off
      Or It only lasted 20k miles. and It blew again...
      I am so glad i invested in BBM Screw compressor Upgrade, it has been
      4 years of Hard Fun Driving has been worth all Blood Sweet and tears
      that is the Corrado Expierence. [IMG]http://**********************/smile/emthup.gif[/IMG]



      [Modified by REPOMAN, 12:45 PM 4-19-2003]
      500HP 1990 Cowrado
      Have a great Orwellian Day
      https://www.youtube.com/user/RepomanPro

    11. 04-20-2003 11:43 AM #11

      Rebuild Services:

      1) Who did you send your charger to for a rebuild?
      KK
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      2 days
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Full Rebuild, stage 4 porting, paint.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      no
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      yes
      2) Are you happy with the rebuilder's customer service?
      yes
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Went from 8v to 16v during rebuild, so no way of knowing.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Yes, and no return
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10

    12. 04-20-2003 10:39 PM #12

      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Gruven
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      2 months
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      standard rebuild
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      no repairs needed (none reported anyway)
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      no, charger leaked oil after 6.5 months
      2) Are you happy with the rebuilder's customer service?
      no.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      N/A
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      yes it did, but I was unable to get work performed a half-month after end of warranty period.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      3 (it did the job, but not for long)
      2) On a scale of 1 to 10, rate the quality of customer service.
      2 (took 2 months to return charger, then was unwilling to backup work just out of warranty
      -nate

    13. 04-20-2003 10:43 PM #13
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Orz-Motorsports
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      1 month (was due to me unable to pick up as we had arranged)
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      standard rebuild & inlet porting
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      no
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      VERY happy, only OEM parts used, and charger was treated with great care
      2) Are you happy with the rebuilder's customer service?
      incredibly happy with customer service. Oliver has attempted to help me out whenever i have a ? on the charger/car
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      YES
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Yes it did, and i have not had to return it for warranty work
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10 + (if that's possible)
      -nate

    14. Member
      Join Date
      Jun 1st, 2002
      Location
      england
      Posts
      3,603
      Vehicles
      89 16v gti . 91 gti g60 edition 1 , 88 polo cl
      04-22-2003 01:53 PM #14
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      jabbasport uk
      2) What was the turnaround time? i.e., how many days from when you sent it out
      did you get it back?
      one week/while i waited(2-3hrs)
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      stg4...rebuild with wide belt slight gas flow
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      none
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      yes it is ok
      2) Are you happy with the rebuilder's customer service?
      yes just
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      dont know...didnt run it before a rebuild
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      6 month warrenty
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      7/10
      2) On a scale of 1 to 10, rate the quality of customer service
      7/10

    15. 04-25-2003 08:38 AM #15
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      jabbasport uk
      2) What was the turnaround time? i.e., how many days from when you sent it out
      did you get it back?
      2 days(overnight for coatings to dry)
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      stg4...rebuild with wide belt slight gas flow
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      none
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      yes its been ok for 30k so far
      2) Are you happy with the rebuilder's customer service?
      yes
      they did general checks on the car ehile i was there for leaks in hoses,replace/repair tensioners etc
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      maybe boost a little earlier when it was done but not a lot. car is still fairly standard power wise so...
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      6 month warrenty
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service
      9-they had begun 1.8t work so g60 stuff took backburner
      its not popped n it seems ok so im happy.
      would like to do it myself n have a proper port n that but dont have the confidence.

    16. Member Longboarder's Avatar
      Join Date
      Jul 1st, 2001
      Location
      Santa Rosa California
      Posts
      3,039
      Vehicles
      2010 4 door VW GTI
      04-26-2003 04:29 PM #16
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Orz-Motorsports
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      about 1 month, due to the fact that my charger was damaged and didnt know what i was going to do.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Replacement of incorect bearings and seals
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      displacer was heavly damaged by a g40 bearing used by gruven, orz replaced the displacer with a different one and repaired the other problems.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      I am extremely happy with the quality of the matials and workmanship
      2) Are you happy with the rebuilder's customer service?
      The customer service was excelent, never had better customer service than what Oliver offered.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      YES
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10


      [Modified by Longboarder, 1:31 PM 4-26-2003]

    17. Member Longboarder's Avatar
      Join Date
      Jul 1st, 2001
      Location
      Santa Rosa California
      Posts
      3,039
      Vehicles
      2010 4 door VW GTI
      04-26-2003 04:38 PM #17
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Gruven
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      1.5 months
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      standard rebuild
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      apex groove strip repair, very minor, they used model airplane epoxy
      customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      no, charger was heavily damaged and turned into a oilpump after only 4 months, used wrong bearings and crummy materials.
      2) Are you happy with the rebuilder's customer service?
      no, they did not respond to my problems.. although they were awfully fast to get my money.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      no.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      No, because of the small damage on the apex strip groove.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      1
      2) On a scale of 1 to 10, rate the quality of customer service.
      1.34



      [Modified by Longboarder, 3:48 PM 4-26-2003]

    18. Member ButchHusky's Avatar
      Join Date
      Feb 23rd, 2000
      Location
      Oshkosh, WI
      Posts
      12,978
      Vehicles
      90 Corrado G60 & 08 Passat wagon TSI
      04-30-2003 10:31 PM #18
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      A week & a half, but David only had the charger in his shop for 2 Days.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Rebuild, stage 3 port & paint.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Yeah, I need two inches of the displacer repaired.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Yes.
      2) Are you happy with the rebuilder's customer service?
      Yes, I asked a lot of questions before & after my rebuild and David took the time to answer them all.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      My boost builds *a lot* quicker than it use to & low end boost levels are higher.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Yes, but I haven't had to use it.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10+
      Brian

    19. 05-06-2003 12:14 AM #19
      Quote, originally posted by Longboarder »
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Gruven
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      1.5 months
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      standard rebuild
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      apex groove strip repair, very minor, they used model airplane epoxy
      customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      no, charger was heavily damaged and turned into a oilpump after only 4 months, used wrong bearings and crummy materials.
      2) Are you happy with the rebuilder's customer service?
      no, they did not respond to my problems.. although they were awfully fast to get my money.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      no.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      No, because of the small damage on the apex strip groove.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      1
      2) On a scale of 1 to 10, rate the quality of customer service.
      1.34
      [Modified by Longboarder, 3:48 PM 4-26-2003]

      Just like my situation, perfectly describes mine also, except mine blew up after 2500 miles [IMG]http://**********************/smile/emthdown.gif[/IMG] Gruven [IMG]http://**********************/smile/emthdown.gif[/IMG]

    20. Member URIN 2ND's Avatar
      Join Date
      Oct 29th, 2001
      Location
      SoCal
      Posts
      1,034
      Vehicles
      '89 GTI 16V
      05-23-2003 09:34 PM #20
      Date: Appx mid-2001
      REBUILD SERVICES:
      1) Who did you send your charger to for a rebuild?
      Gruven Auto Werks
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      2 weeks
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Rebuild w/ heavy porting
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Minor apex strip channel damage

      CUSTOMER SATISFACTION:
      1) In General, are you happy with the quality of materials/workmanship?
      Materials are said to be poor, but the charger operated well. While not happy with "cheaper parts," I am happy that they worked.
      2) Are you happy with the rebuilder's customer service?
      Yes. Mike went out of his way to help me out.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Yes. Charger reached a full 15psi after rebuild @ 68mm, whereas it was making ~13 prior.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Technically no on the paperwork, but Mike made it apparent that as long as he trusted the owner wasn't lying about running a stoopid-small pulley or bouncing off a 7k/RPM limiter, he would be glad to help.
      OVERALL RATING:
      1) On a scale of 1 to 10, rate the quality of work.
      6.75 - Amateurish porting (like many others I've seen, not the smoothest but it was done), questionable materials although I've never seen proof of them being "inferior," only rumors.
      2) On a scale of 1 to 10, rate the quality of customer service.
      9 - Very friendly, helpful, nice guy to deal with, was the cheapest at the time.
      Quote Originally Posted by SGLoki View Post
      I believe rupaul is the tallest trans.

    21. Member G60ING's Avatar
      Join Date
      Jun 27th, 2000
      Location
      Niceville, FL
      Posts
      13,096
      Vehicles
      TDI Corrado, Honda Refrig (Pilot) & 9N MKoh
      05-29-2003 02:19 PM #21
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Francis at Motortechnik
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      was supposed to be 1 month ended up being 9 months
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      cut open the charger and weld on the large intake and rebuild it too
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      None see above
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      I am happy with the craftsmanship but the other two people who had charger done like mine are not happy since they gernaded. Welding on the case causes it to warp The charger needed a rebuild after 10K miles (roughly 1 year)The rebuild parts Francis used were substandard and not everything was replaced. Sad thing is that the factory parts not replaced held up the best
      2) Are you happy with the rebuilder's customer service?
      NO never returned phone calls. I had to drive up there several times to see what was taking so long with my charger. I finally had fraud papers filed with my credit card company before I saw my charger. Just think what would have happened if I had paid in cash
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades? My charger does put out 13-14 psi with a stock 78mm charger pulley and 20 psi with a 68 and a larger crank pulley
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not? I guess it might have had a warrenty but I was not about to go without a charger for another 9 months. Plus I had run it with a 68mm. Pluss he used crappy parts for the rebuild
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work. 4 only because it has not gernaded and it looks soo cool
      2) On a scale of 1 to 10, rate the quality of customer service. MINUS 10
      Modified by G60ING at 2:25 PM 5-29-2003


      Modified by G60ING at 2:46 PM 5-29-2003

    22. Member G60ING's Avatar
      Join Date
      Jun 27th, 2000
      Location
      Niceville, FL
      Posts
      13,096
      Vehicles
      TDI Corrado, Honda Refrig (Pilot) & 9N MKoh
      05-29-2003 02:33 PM #22
      b]Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Oliver at ORZ
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      about 1 week
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Standard rebuild and install a widebelt conversion
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      None needed
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      I am very happy. After going through what I did with Motortechnik I opened up my charger 2-3 days after getting it back because I had a boost leak and inspected Oliver's work. The charger looked great inside and had all oem parts [IMG]http://**********************/smile/emthup.gif[/IMG] The boost leak was from the new IC
      2) Are you happy with the rebuilder's customer service?
      I am always impressed with Oilvers customer service. He has sacrificed a lot to make certain he is able to take care of these G60 psi makers. Its more then a business its a passion with him
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades? Yeah he installed a 62mm pulley and I see 20psi at 5400 rpms
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not? I returned the charger because of an incedent from when it was stored for a while. the charger ingested a sq" of paper towel I sent it to oliver so he could clean it up and inspect it. he noticed a minor bend I over looked. He installed my spare displacer and re klubered her for me [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG]
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work. 10
      2) On a scale of 1 to 10, rate the quality of customer service. 9.99-.01 because my ear is sore from talking with him on the phone. But I've learned a lot each time I've talked with him [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG] So its well worth it




      Modified by G60ING at 2:35 PM 5-29-2003

    23. 06-03-2003 09:46 PM #23
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      From PA to Canada and back in about 10 days, fully rebuilt...
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Full Rebuild, stage 3 port and paint.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      No.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Yes.
      2) Are you happy with the rebuilder's customer service?
      Absolutley, he even provided some pics of the charger being rebuilt so I could add them to my mess of G60 pics Very responsive and friendly.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Yes, much better boost, and alot quicker build of boost!
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Yes, 6 months, and I am past that already...time flys when your having fun...
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      9
      2) On a scale of 1 to 10, rate the quality of customer service.
      10 - I am glad KK is around to service the community, its much appreciated.


      Modified by PAGTI91 at 6:47 PM 6-3-2003

    24. Member 90GreenG60's Avatar
      Join Date
      Nov 19th, 2001
      Location
      Alameda, CA & Schenectady, NY
      Posts
      2,955
      Vehicles
      93 SLC, 93 SLC, 2013 WRX
      06-25-2003 02:56 AM #24
      April 2002 - Done for the green one.
      Rebuild Services:
      1) Gruven
      2) About a month
      3) Stage 2 rebuild
      4) There was a chip in the displacer
      Customer Satisfaction:
      1) No
      2) No
      3) Yeah it boosted 17psi with a 68mm pulley for a short time anyway....
      4) They wouldn't warranty the charger because of the chip in the displacer but guaranteed it wouldn't leak oil...5 and half months later it leaked oil, dropped to 13psi and they wouldn't fix the oil seal.
      Overall Rating:
      1) I would rate them a 3 only because the rebuild worked for a little while.
      2) I would rate them a 1 because of the fact they told me they would guarantee the charger wouldn't leak oil then told me they wouldn't fix it.




      Modified by 90GreenG60 at 8:00 AM 6-25-2003

    25. Member lnoriel's Avatar
      Join Date
      Jul 31st, 2000
      Location
      Pasadena, CA
      Posts
      3,101
      Vehicles
      1985 Golf GL with a 2.0l 16v, 1990 Corrado G60, 2005 Audi A4 Quattro Avant, 2011 Jetta SE
      07-05-2003 09:21 PM #25
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Bahn Brenner
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back? 18 Days
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Standard rebuild and 19mm Belt conversion
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      No repairs were needed. I purchased this 2RS supercharger new from TEC Automobiledesign and it had reached 50k miles. So I Opted for a scheduled rebuild when one of the twin belts looked worn. The team at BBM was already familiar with the 2RS GLader
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      I am very happy with the quality of materials and workmanship at BBM
      2) Are you happy with the rebuilder's customer service?
      John Betz and crew are excellent and customer service is top notch
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Yes, seemed to spool up faster, I've kept the stock pulley in place
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      The rebuild did come with a warranty. TEC GLaders seem to have problems with the front seals. John graciously fixed my front seals after about 6 months after the rebuild at no charge. When I described the condition, he asked me to send it in and he fixed it immediately. He installed another new belt and new seal. The next time I require another rebuild, it will go back to people at BBM
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10
      1985 MKII Golf GL with 2.0l 16v
      1990 Corrado G60 TEC 2RS
      2011 MKVI Jetta SE
      corradog60project.blogspot.com
      mkiigolfproject.blogspot.com

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