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    Thread: The G60 Rebuilder Rating Thread

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    1. 04-17-2003 02:02 PM #1
      Hello everyone-

      At the request of many of the long-time forum members, this thread is being created to serve as a place to rate the various G60 tuners one has to choose from when looking for a rebuild.

      Please post in this thread to allow others to know about your experiences, good or bad, with rebuilders you've worked with. But, please post ONLY in the format indicated below. ALL other posts will be deleted or modified. I want to keep this clean and easy to read through.

      Also, PLEASE try to keep this factual as opposed to emotional. Expressing unhappiness or happiness is fine, but I don't want this to degenerate into a pissing match full of emoticons and bad language.


      REVIEW FORMAT:
      Please post Yes/No or short answers to the following questions. Make multiple posts if you've worked with multiple rebuilders. Please do NOT post anything that does not fit this format. Feel free to leave questions blank if they don't apply. Periodically, I'll tabulate the numerical answers to the last two questions so that we can have a quick-glance "score" to look at.

      Also, please enter your answers with corresponding questions so we know what you're talking about. You can copy and paste the questions into your new post, then just type your answers between them.


      Rebuild Services:

      1) Who did you send your charger to for a rebuild?
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      2) Are you happy with the rebuilder's customer service?
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      2) On a scale of 1 to 10, rate the quality of customer service.


      Thanks everyone, I look forward to seeing the results of this thread!

      -Nate

      PS - for informational purposes, the three rebuilders that get the most reccomendations on here regularly are, in alphabetical order:

      1) Bahn Brenner

      2) Kompressor Kanada

      3) ORZ-Motorsport

      And although this thread was created with the intent of providing a rating method of sorts, it's important to realize that a low number of responses regarding a given rebuilder doesn't necessarily indicate that they have a bad reputation.


      [Modified by SaabFan, 7:49 AM 4-18-2003]


    2. 03-02-2004 09:56 PM #2
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada

      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      1.5weeks

      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Rebuild, stage4 G-ladder

      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      pulley side case was dead apex strips where dead.

      Customer Satisfaction:
      1) In General, are you happy with the quality of
      materials/workmanship?
      a little more attention with the finish would have been nice with some things.

      2) Are you happy with the rebuilder's customer service?
      Very happy

      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      yes

      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      came with 3months warranty


      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      8 out of 10 im very happy i chose them. i`ll have dyno results soon.

      2) On a scale of 1 to 10, rate the quality of customer service.
      9 out of 10



      Modified by LagunaSecaBlueMK3 at 1:59 AM 3-3-2004


    3. 03-03-2004 03:26 PM #3


      Rebuild Services:

      1) Who did you send your charger to for a rebuild?

      KK

      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?

      4 Business Days. Shipped from Florida on thursday, received on tuesday.

      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.

      Rebuild + Stage 4 + Paint

      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?

      Not that I was told

      Customer Satisfaction:


      1) In General, are you happy with the quality of materials/workmanship?

      Considering what I sent out compared to what I received, yes extremely happy

      2) Are you happy with the rebuilder's customer service?

      Extremely happy with turnaround time especially

      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?

      Just installed it this morning, will see

      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?

      N/A

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.

      10

      2) On a scale of 1 to 10, rate the quality of customer service.

      10


    4. 03-05-2004 01:16 AM #4
      KK has another VERY near future customer right here. Can't go wrong with a guy who does top-notch work, has GREAT turn-around and isn't as expensive as the others! Keep up the GREAT work KK...

    5. Banned mk1boy's Avatar
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      03-15-2004 03:38 AM #5
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      BBM
      2) Are you happy with the rebuilder's customer service?
      YES
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Didn't make it that far, took it apart and it was shot
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      2) On a scale of 1 to 10, rate the quality of customer service
      What i must say is BBM was very cool about what i wanted/could get done at the time and very cool about helping me out in everyway. Thanks guys

      Clayton


    6. Member BMDave's Avatar
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      03-23-2004 11:43 AM #6
      1) Who did you send your charger to for a rebuild?

      Bahn Brenner Motorsport

      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?

      3 days

      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.

      Full Monty

      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?

      none

      Customer Satisfaction:

      1) In General, are you happy with the quality of materials/workmanship?

      Yes

      2) Are you happy with the rebuilder's customer service?

      Yes, very professional

      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?

      Yes, about what was promised ahead of time

      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?

      1 year warranty, (no change in pulley sizing…yet)

      Overall Rating:

      1) On a scale of 1 to 10, rate the quality of work.

      10+

      2) On a scale of 1 to 10, rate the quality of customer service.

      10+ - Nice Guys, good service



      Modified by BMDave at 4:03 PM 3-23-2004


    7. 04-10-2004 12:08 AM #7
      I have had my charger serviced by BBM and KK.
      (car now owned by a buddy who lives with me)

      1st time was BBM I initially was not to happy because when I got it back it leaked from the main pulley seal which was why I had sent it to them in the first place. When I sent it back they almost did not warranty it because I had removed the pulley to install it easier. They ended up warranting it though because the day I got it I called them because it was leaking when I installed it.
      John did make it right though.
      I never noticed any diff in boost and when I got it back the 2nd time from BBM the seal had been pinned(I believe thats what they call it when you make two indentations on the metal around the main pulley seal to bring the metal in tighter) sorry if that is unclear I am not to mechanical. It has never leaked though. I was a little weary of BBM after that which is probally why I used KK the second time.

      KK only did the service with new strips, klubber and stage2 port. Felt a lil more boost that time. probally from the port. KK was a little more personable and seemed a touch easier to work with.

      Both companies are good though. buddy just had engine rebuilt cause of blown head gasket and charger appears to have excess oil in tubes now. So it is decission time again for me as he doesnt know who to go with.


    8. 04-10-2004 12:36 PM #8
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      4 days to get shipped back
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      full rebuild stage 2 and repaint
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      slight damage to the grooves such as bends but was easily repaired.

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      excellent very happy
      2) Are you happy with the rebuilder's customer service?
      Dave is a great guy never had better service anywhere
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      unfortunatly still have to install charger. its going into my jetta with a aba block so its taking some time.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      yes it came with a warranty.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10

      a big to KK for a great job and awesome service. thanks David


    9. 04-22-2004 04:26 AM #9
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?

      gruven

      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?

      one

      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.

      standard rebuild, 68mm pulley, shorter belt, 944 fpr, sns stage IV chip

      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?

      yeah that thing needed cleaned up serious only 6 lbs of bost b4 "surgery"o

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?

      h.ell m.otherf.ucking yes!!!

      2) Are you happy with the rebuilder's customer service?

      uh, well, he didnt buy me dinner so no.

      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?

      huge torque steer. so much f.ucking power. everyones like wtf when they drive my car. it breathes fire. its loud and scares people. also, when i step out of it, girls look at me.

      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?

      this thing is solid. i would recommend mike to my mother if she had a VW. ask mike about the warranty details. gruven in cleveland is 216-640-2117

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.

      10

      2) On a scale of 1 to 10, rate the quality of customer service.

      10


    10. 05-04-2004 03:11 AM #10
      Rebuild Services:

      Who did you send your charger to for a rebuild?
      Dave @ Kompressor Kanada

      What was the turnaround time?
      Took about 2 weeks to get there (I didn't want to pay $80 to get it there, I was in no rush), and he had it for about 4 days, and then it took 2 days to ship back.

      What rebuild services did you have performed?
      Full rebuild, Stage 4 porting, 68mm pulley

      Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      There was displacer damage, and that had to be repaired.

      Customer Satisfaction:

      In General, are you happy with the quality of materials/workmanship?
      VERY.

      Are you happy with the rebuilder's customer service?
      Yes, Dave is an awesome guy to do business with.

      Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Yes.

      Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Well, the paper said that any charger with a smaller pulley does not include the warranty, yet it also says that if he installed it, then it does not void the warranty? I'm not too sure about that.

      Overall Rating:

      On a scale of 1 to 10, rate the quality of work.
      10

      On a scale of 1 to 10, rate the quality of customer service.
      10


    11. 05-17-2004 12:19 AM #11
      .


      Modified by flyinhigh at 10:07 PM 6-15-2004

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      05-18-2004 03:22 PM #12



      Modified by JBETZ at 6:08 PM 6-16-2004
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    13. 05-20-2004 11:07 PM #13
      ....


      Modified by flyinhigh at 10:08 PM 6-15-2004

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      05-21-2004 02:07 PM #14



      Modified by JBETZ at 6:09 PM 6-16-2004
      BBM -Bahn Brenner Motorsport
      541.388.1202
      Face Book
      we share the passion!

    15. 05-21-2004 02:14 PM #15
      bbm.


      Modified by DCI VW at 4:58 PM 6-18-2004

    16. 05-21-2004 08:58 PM #16
      all is good now


      Modified by flyinhigh at 10:08 PM 6-15-2004

    17. Member psykokid's Avatar
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      05-26-2004 02:41 AM #17


      Rebuild Services:

      1) Who did you send your charger to for a rebuild? : Bahn Brenner

      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back? 3.5 weeks - Not BB's fault. Fed-Ex "misplaced" my charger for a bit - approx 2 weeks. They only had it in-house approx 3-4 days before i got the call that it was done.

      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc. : OE Spec rebuild with GT-70 intake porting and RS/RSR outlet porting.

      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs? : Not that i was aware of.

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship? Yes, spot on job.

      2) Are you happy with the rebuilder's customer service? Yes.

      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades? Yes- before the rebuild i was putting out 4-5 psi at 6K. After the breakin i was hitting 6-7 at 3k

      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not? Yes it came with a warranty as long as i keep the stock pulley on. Havent had to use it as of yet.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work. 10
      2) On a scale of 1 to 10, rate the quality of customer service. 10

      If i had it to do over again, the only thing i would do different is ship with another carrier..


      Also, when doing the GT-70 upgrade they have to send you a hose to attach your charger to your airbox. Well, when they shipped mine out they forgot to throw it in the box. Whoops.. Called up after i got the package and they had the hose and the clamps shipped out overnight with saturday delivery for no charge. That is a great example of customer service. It was something small but it was something necessary and they made it right with out me having to beg and plead. Thanks again John & Co..




      Modified by psykokid at 10:47 PM 5-25-2004

      You can't polish a turd, but you can roll it in glitter

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      06-20-2004 04:29 AM #18
      Just got my G-60 going after having an oem spec rebuild by Bahn Brenner. So far-so good seems to be pumping some good psi. Good customer service, as soon as they got it they inspected it and called me. I got it back 6 buisness days after I sent it overall 9.5, -.5 because when I got the pakage back the charger was faced pulley down and resting against the bottom of the box, if it had been dropped it would've landed directly on the pulley... otherwise great expeience with BBM, thanks guys, and keep up the good work!
      @captainsaveadub

    19. Member
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      10-11-2007 10:36 PM #19
      Quote, originally posted by 2deepn2dubs »
      Just got my G-60 going after having an oem spec rebuild by Bahn Brenner. So far-so good seems to be pumping some good psi. Good customer service, as soon as they got it they inspected it and called me. I got it back 6 buisness days after I sent it overall 9.5, -.5 because when I got the pakage back the charger was faced pulley down and resting against the bottom of the box, if it had been dropped it would've landed directly on the pulley... otherwise great expeience with BBM, thanks guys, and keep up the good work!

      UPDATE...I now have 10k miles on my charger and now only boosts 5psi, i have a fresh motor rebuild with good compression and no boost leaks!


      Modified by 2deepn2dubs at 6:37 PM 10-11-2007

      @captainsaveadub

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      10-17-2007 02:17 AM #20
      Quote, originally posted by 2deepn2dubs »

      UPDATE...I now have 10k miles on my charger and now only boosts 5psi, i have a fresh motor rebuild with good compression and no boost leaks!


      Modified by 2deepn2dubs at 6:37 PM 10-11-2007

      emailed you

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    21. Member
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      11-01-2007 04:46 PM #21
      I was removing my charger to send it to you and heres what I found
      e-mail sent...





      Modified by 2deepn2dubs at 6:18 PM 11-1-2007
      @captainsaveadub

    22. Member
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      11-02-2007 05:07 PM #22
      Quote, originally posted by JBETZ »

      emailed you

      John, did you get my e-mail? ...Im sending you my charger today
      @captainsaveadub

    23. 06-21-2004 04:32 PM #23
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      >Kompressor Kanada
      2) What was the turnaround time?
      >about 3 weeks (I used snail mail)
      3) What rebuild services did you have performed?
      >Full Rebuild, Stage 2 port/polish
      4) Were any repairs needed at the time of rebuild?
      >um, let's see if I can remember...part of the scroll on the exhaust-half of the housing was damaged, so a new piece needed to be welded in. I think that's it.

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      >Yes
      2) Are you happy with the rebuilder's customer service?
      >Yes - when KK received my charger, Dave contacted me through a Vortex IM, by phone, and by email - pictures of the charger came with the email. During a phone conversation he clearly explained what needed to be done, and when I told him to forget about the stage 2 option because of the extra cost of the welding repairs, he did it anyway free of charge.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      >The car has never felt faster (even during the break-in period where I stayed under half throttle and under 3k rpm).
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      >Came with a warranty (pulley stayed stock) and I have not had to return the charger for any work.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      >10
      2) On a scale of 1 to 10, rate the quality of customer service.
      >10


    24. 07-17-2004 03:45 AM #24
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?David, KK
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?7 work days. Exactly what I was quoted.and that was ground return. no rush.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc. Rebuild, stage4, salvaged my casings with his displacer, all the same gen, flat black paint. flawless.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs? No repairs, however, David went above and beyond the call of duty to make me a great deal on a clean displacer, as mine was cracked, irrepairably, and he did so at the expense of one of his own cores, hoping that he'd be able to make a match down the road. Truly a gentleman.

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship? I am so happy I could .....wait, just did. Peed.
      2) Are you happy with the rebuilder's customer service? The only thing better than the flat black finish, was David's flat sense of humor (jk, D.) Again, nothing but a true gentleman.If I emailed him, 10 minutes later he was on the other phone. It was almost sort of creepy.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades? GOBS!
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not? Yes, No, and because the stuff was right.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work. No Doubt, 10
      2) On a scale of 1 to 10, rate the quality of customer service. "This one goes to 11....."

      Edit:This is all after being thoroughly raped by the other guys. You know the one with the whiney cars.......though i stay

      edit 07/20/04: So owner of company with whiney cars IM'd me. Too little Too late. Never called you out, or evil upon you. Just won't hear from me again, nor my money, nor anyone I speak to face to face.

      Modified by maxg60 at 7:48 AM 7-17-2004


      Modified by maxg60 at 3:13 PM 7-20-2004


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      07-21-2004 12:31 PM #25
      Quote, originally posted by maxg60 »

      Edit:This is all after being thoroughly raped by the other guys. You know the one with the whiney cars.......though i stay

      edit 07/20/04: So owner of company with whiney cars IM'd me. Too little Too late. Never called you out, or evil upon you. Just won't hear from me again, nor my money, nor anyone I speak to face to face.

      Ok, now what did we do this time?
      Very sorry if we sexually assulted you in any way.
      Whatevery we did, I will do what it takes to make it right for you.
      Just let me know what it is, Thanks.

      BBM -Bahn Brenner Motorsport
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    26. 07-23-2004 04:03 PM #26
      1.kk

      2.2 weeks(i used usps)

      3.stage 4 porting

      4.no


      i'm happy with the whole thing, everything is great.
      it came with a good warrenty, but only until the 65mm
      pulley goes on.


      i can't really rate the work cuz i have nothing to compare it to,
      but i am extremely pleased with the results.

      i'll rate the customer service at 9, definatly one of the best
      businesses i've ever delt with


    27. 08-19-2004 06:51 AM #27
      Rebuild Services:
      1) Took direct to Pitstop Developments, UK
      2) about 5 hours....
      3) Standard rebuild
      4) No

      Customer Satisfaction:
      1) Yes
      2) Yes
      3) Yes, Standard Charger now puts out 12psi
      4) Yes, not needed so far

      Overall Rating:
      1) 10 Cant falt it
      2) 9 they just need some more customer entertainment


    28. Member Black G60's Avatar
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      09-12-2004 05:50 AM #28
      Rebuild Services:

      Who did you send your charger to for a rebuild?

      Dave @ Kompressor Kanada

      What was the turnaround time?

      About 2-2.5 weeks due to repairs, custom paint, and Dave did the work and let me pay when I had collected all my funds

      What rebuild services did you have performed?

      Full rebuild plus Stage 4 porting, the first geman flag paint job

      Were any repairs needed at the time of rebuild, such as apex strip groove repairs?

      There was about an inch worth of displacer damage that needed to be welded

      Customer Satisfaction:

      In General, are you happy with the quality of materials/workmanship?

      VERY.

      Are you happy with the rebuilder's customer service?

      Absolutely

      Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?

      Repaired to normal boost levels, tho full boost comes sooner

      Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?

      No, I use a 65mm pulley not supplied or installed by KK

      Overall Rating:

      On a scale of 1 to 10, rate the quality of work.

      10

      On a scale of 1 to 10, rate the quality of customer service.

      10


    29. Member speediG60's Avatar
      Join Date
      Nov 21st, 2003
      Location
      Maple Valley, WA
      Posts
      3,663
      Vehicles
      2005 Audi A4 Quattro
      09-24-2004 03:40 PM #29
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Bahn Brenner Motorsports
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      3 Days. They were very busy at the time. Surprised they got it done as soon as they did cause I said I need it back by friday I got it thursday.

      3) What rebuild services did you have performed? Standard rebuild, paint. Performance options: GT-70 porting, RS/RSR Porting, ported to the MAX!

      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Very slight grove repair cause an apex strip slipped some time.

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Yes

      2) Are you happy with the rebuilder's customer service?
      They bumped me to the front of the rebuild line to get it to me even before I needed it. Good guys!

      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      I had some boost leaks and I took it very easy on the break-in but once I got the boost leaks fixed and break-in was over. It was like BALLS TO THE WALLS BOYS!!! I also after the break in got a 68mm pulley. So I went from 6psi to like 14psi. Feels good!

      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      There is a warranty but no return for warranty work cause none is need boosting very well.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10

      2) On a scale of 1 to 10, rate the quality of customer service.
      10


    30. 10-23-2004 07:53 PM #30
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada

      2) What was the turnaround time? i.e., how many days from when
      you sent it out did you get it back?
      Two days to do the work, four days total with shipping

      3) What rebuild services did you have performed? Standard rebuild,
      performance options, paint, etc.?
      I had the oem rebuild with stage 4 port polish and rallye outlet

      4) Were any repairs needed at the time of rebuild, such as apex strip
      groove repairs?
      No repairs were required, charger had 100k original miles on it

      Customer Satisfaction:
      1) In General, are you happy with the quality of
      materials/workmanship?
      Absolutely, the charger looked brand new externally and the outlet
      was seriously massaged.

      2) Are you happy with the rebuilder's customer service?
      Yes, David answered the phone when I called with questions and
      answered anything I threw at him. They got the charger in and out
      with stage 4 port polish in less than two days- that's customer
      service!

      3) Was there an improvement in charger performance (i.e. boost
      level) as a result of the rebuild, or as a result of the performance
      upgrades?
      I did not check boost prior to the rebuild, it seemed to pull good,
      two months with it installed now and I am making 15psi with a
      68mm pulley.

      4) Did the rebuild come with a warranty? If so, have you had to return
      the charger for warranty work? If not, why not?
      Yes, 6 months, but I installed the 68mm pulley so the warranty is
      voided. So far I have had no warranty issues.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10++

      2) On a scale of 1 to 10, rate the quality of customer service.
      10++





      Modified by JIMMYJOEGG at 5:58 PM 12-20-2004


    31. Member lnoriel's Avatar
      Join Date
      Jul 31st, 2000
      Location
      Pasadena, CA
      Posts
      3,069
      Vehicles
      1985 Golf GL with a 2.0l 16v, 1990 Corrado G60, 2011 Jetta SE
      08-29-2005 08:06 PM #31
      Rebuild Services

      1) Who did you send your charger to for a rebuild?
      Bahn Brenner Motorsports - My 2nd 40k mile rebuild performed on this Glader.

      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      5 business days

      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Standard Rebuild and 19mm belt

      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      No repairs necessary.

      Customer Satisfaction:

      1) In General, are you happy with the quality of materials/workmanship?
      Yes, my Glader comes back clean and tightly repackaged.

      2) Are you happy with the rebuilder's customer service?
      Yes - John called me when it arrived at his shop, he confirmed my instructions and then called when it was on its way back to me.

      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Still in the break in period

      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      BBM Standard warrant for rebuild

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10

      2) On a scale of 1 to 10, rate the quality of customer service.
      10 ++++

      1985 MKII Golf GL with 2.0l 16v
      1990 Corrado G60 TEC 2RS
      2011 MKVI Jetta SE
      corradog60project.blogspot.com
      mkiigolfproject.blogspot.com

    32. 08-22-2006 12:56 PM #32
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when
      you sent it out did you get it back?
      Three days to do the work, five days total with shipping

      3) What rebuild services did you have performed? Standard rebuild,
      performance options, paint, etc.?
      I had the oem rebuild with stage 4 port polish

      4) Were any repairs needed at the time of rebuild, such as apex strip
      groove repairs?
      New charger, original was totaled

      Customer Satisfaction:
      1) In General, are you happy with the quality of
      materials/workmanship?
      Yes

      2) Are you happy with the rebuilder's customer service?
      NO! MY OIL FEED LINE WAS NOT SENT BACK TO ME AND DAVID SAID HE DOESNT KNOW WHAT HAPPENED TO IT. WELL ITS A 70 DOLLAR PART THAT I HAD TO PAY OUT OF MY POCKET, CUSTOMERS ARE NOT RESPONSIBLE FOR COMPANY SCREW UPS.

      3) Was there an improvement in charger performance (i.e. boost
      level) as a result of the rebuild, or as a result of the performance
      upgrades?
      DONT KNOW STILL BREAKIGN IN

      4) Did the rebuild come with a warranty? If so, have you had to return
      the charger for warranty work? If not, why not?
      Yes, one Year


      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10++

      2) On a scale of 1 to 10, rate the quality of customer service.
      7


    33. Member anojes's Avatar
      Join Date
      Oct 30th, 2002
      Location
      Puerto Rico
      Posts
      1,307
      12-19-2006 08:22 AM #33
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      BBM
      2) What was the turnaround time? i.e., how many days from when
      you sent it out did you get it back?
      Ten days total with shipping to PUERTO RICO

      3) What rebuild services did you have performed? Standard rebuild,
      performance options, paint, etc.?
      I had the oe spec rebuild with mini port because the charger had the exhaust side already ported for the RSR and the super wide belt kit installed previously.

      4) Were any repairs needed at the time of rebuild, such as apex strip
      groove repairs?
      No repairs were required

      Customer Satisfaction:
      1) In General, are you happy with the quality of
      materials/workmanship?
      Absolutely, the charger looked brand new externally and the intake
      was very well massaged. Also a nice metal BBM badge on the top of the charger could atleast mean 15 psi more.
      2) Are you happy with the rebuilder's customer service?
      Yes, Sean answered the phone when I called with questions and
      answered anything I threw at him. John would also pick up the phone any other time and was very enthusiastic and helpfull.They got the charger in and out with the rebuild and mini port done in less than two weeks AND paid for the shipping back to Puert Rico that's customer service!

      3) Was there an improvement in charger performance (i.e. boost
      level) as a result of the rebuild, or as a result of the performance
      upgrades?
      I have yet to put it in my car, I am guessing better boost but now with the 78 back on...I dont know.
      4) Did the rebuild come with a warranty? If so, have you had to return
      the charger for warranty work? If not, why not?
      Yes, 6 months.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10++

      2) On a scale of 1 to 10, rate the quality of customer service.
      10++




      Modified by anojes at 7:27 AM 12-19-2006


    34. Member redcorradoracer's Avatar
      Join Date
      Aug 16th, 2004
      Location
      Vancouver, WA
      Posts
      1,000
      Vehicles
      MKIV GTI VR6
      11-27-2004 12:45 PM #34
      Rebuild Services:

      1) Kompressor Kanada.
      2) ~month, not Davids fault, fedex problem.
      3) Rebuild, stage 4 porting, RS2 outlet, 68mm pulley.
      4) No repairs needed.

      Customer Satisfaction:

      1) Very happy with services, David did an awesome job.
      2) Customer service is the best. Very helpful.
      3) Haven't put charger on yet.
      4) 6 month warrenty w/ stock pulley. No.

      Overall Rating:

      1) 10, awesome work.
      2) 10, awesome customer service.


    35. 02-18-2005 03:21 PM #35
      Rebuild Services:

      1.Kompressor Kanada did my rebuild.
      2)Can't exactly recall the turn around time, extremely fast!
      3)Had the stage 4 rebuild, painted silver, with a great looking company emblem.
      4)He had a spot welded inside the charger that had broken off. Sent pics of the work done. Excellent!

      Customer Satisfaction:
      1.I'm very happy with the quality of materials/workmanship.
      2)D was perfect and quick to respond to me with actual pictures of the work he was doing. very cool.
      3)My charger (stage 4 rebuild) is putting out numbers between 80 at idle, to 240 on a 5500 3rd gear pull. I just raced a new mazda rx 8 and kicked it's b-hind.
      4)Yes there was a warranty. Have not needed it.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      quality of work- 10
      2) On a scale of 1 to 10, rate the quality of customer service.
      quality of customer service- 10


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