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    Thread: The G60 Rebuilder Rating Thread

    1. 07-25-2003 03:44 PM #26
      1) Who did you send your charger to for a rebuild?
      BBM, December 2001
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      Maybe 10 days due to UPS Ground shipping. It was at BBM for 2-3 days of that.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Standard rebuild, full OEM (the expensive one). Repaint also, which was an unexpected surprise.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Not outside the scope of the rebuild.
      1) In General, are you happy with the quality of materials/workmanship?
      Very.
      2) Are you happy with the rebuilder's customer service?
      Yes, they called me right away when they got my G-lader and reported its condition (bad bearing but otherwise fine, rebuildable). I asked them to call me when it shipped back to me, and they didn't, but that's no big deal.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Actually I had it out of the car for maybe five months due to a number of technical problems, so by the time I had it back in I couldn't remember what it had felt like before. I was just thrilled to have my boost back. It's been running great for maybe 30-40K since the rebuild.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Six month warranty, voided by use of any pulley other than stock (not an issue for me). Never needed it.
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      9.5

    2. 07-30-2003 01:18 PM #27
      Rebuild Services:
      1) Who did you send your charger to for a rebuild? BBM
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back? Three Days
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc. Full Monty OEM Rebuild, RS/RSR Porting, GT-70 Intake porting, Ceramic Coating
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs? No, the charger was pretty much good to begin with. The charger had 120K miles on it and it was time.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship? For sure. They used all OEM parts and offered more options than anyone else in the market place. Just about anyone can rebuild a charger, but BBM has went above and beyond.
      2) Are you happy with the rebuilder's customer service? BBM has some of the best customer service I've experienced. I've bought lots of parts for my dub and haven't come across another company like BBM.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      I was getting 10lbs before the rebuild I'm getting 13lbs now. 4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not? Yes, my BBM rebuild came with a 1 year warranty. However, I've since changed my stock pulley to a 68mm and I guess this voids the warranty... shhhhhh.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work. 10
      2) On a scale of 1 to 10, rate the quality of customer service. 11

    3. 08-03-2003 10:56 PM #28

      Rebuild Services:

      1) Who did you send your charger to for a rebuild?
      Bahn Brenner Motorsport
      2) What was the turnaround time?
      Over a week. (I live across the country)

      3) What rebuild services did you have performed?
      Standard rebuild with OEM "spec" parts. And RS/RSR Porting.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      No
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Yes
      2) Are you happy with the rebuilder's customer service?
      Yes
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      The new sound of the RS/RSR porting is awesome. So much deeper and mean sounding. Way more serious. No more wooo wooo wooo wooo. I've got the stock pulley on and getting 10 lbs of boost at redline as it should.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      6 month warranty. Returned it after warranty and they hooked me
      up with a free rebuild.

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      1500 miles on it and things are great.
      2) On a scale of 1 to 10, rate the quality of customer service.
      10

      I returned the charger to them because of excess oil spittage. And low max boost (which might be because of something else). I would get 10 lbs at 3200 rpm with a 68 mm pulley. Which rocked. Now I've got the stock pulley on it , getting 10 lbs at redline. After I replace my intake manifold gasket, which is leaking, I will put a 68 on it and see what I get then.
      Just editing to say that a 68 mm pulley got me 15 lbs of boost at redline.

      Modified by LooseNut at 3:25 PM 9-8-2004


      Modified by LooseNut at 5:26 PM 11-17-2005

    4. 08-04-2003 05:03 PM #29
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      Around 10 days.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Standard rebuild, Stage 2 Porting.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      There were some areas in the displacer that needed to be rewelded.
      1) In General, are you happy with the quality of materials/workmanship?
      I am very happy. I recommend KK to everyone that asks.
      2) Are you happy with the rebuilder's customer service?
      Without a doubt. I received a call from David at KK as soon as he received the SC and he let me know what was wrong with it. He let me know what was wrong and how he was going to fix it. I thought it would cost an arm and a leg but it didnt.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      I thought that the charger was okay without the rebuild, was I wrong. The G60 sounds different and the car is so much more powerful than before.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?

      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      11 (KK went out of their way to make sure that I was satisfied.)

    5. Member Corrado_g60's Avatar
      Join Date
      Mar 9th, 2001
      Location
      San Diego
      Posts
      617
      Vehicles
      2012 Golf R
      08-06-2003 05:34 PM #30
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      Bahn Brenner
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      About 10 days (took 4 days to get there, but they overnighted my charger back to me)
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Full OEM rebuild and RS/RSR inlet/outlet porting
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      None, they said it was flawless inside.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      So far, yes. I have ~1200 miles on it so far. I'm only getting 12psi out of it, but I'm attributing this to an undetermined boost leak.
      2) Are you happy with the rebuilder's customer service?
      Aaron (hope I spelled it right) is the man! Very courteous and took the time to explain things and answer questions. I only talked to John personally once when he called to tell me they got my charger in. He seemed to be in a big hurry and wasn't very talkative (maybe that's just John).
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Builds boost a lot quicker.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      This charger would have had a warranty, however, despite the fact that I shipped my stock pulley along with the carger, they neglected to return my charger with it on. Instead I received the charger with my 68mm on it. I had the option to return the charger to BBM so they could swap the pulley and I'd get my warranty, or I could leave it and have them ship me my stock pulley but void my warranty and credit me $100. I opted to leave the 68mm on it.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      8, so far there's no problems with the work. In my case they could have used some more quality control with the pulley issue.
      2) On a scale of 1 to 10, rate the quality of customer service.
      10, Aaron really bent over backward to get me my charger back before 4th of July weekend which I appreciated greatly.
      -T

    6. 08-08-2003 05:53 PM #31
      PVAG 0wnz j00...Keeping the money in the USA
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      PVAG Pine Valley Auto Gruppe
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      13 Days, these guys have normal jobs also so i didn't expect to have it all done and back within a weeks time.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Standard rebuild plus hella porting...3 finned
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      My original s/c was a 3rd gen. and on one side of the displacer a apex strip stopper was destroyed and on the same side an apex strip ate a valley into the exhaust side casing. A core 1st gen. s/c was bought, and rebuilt.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Hell ya, fidel and lewis don't F around when it comes to g chargers.
      2) Are you happy with the rebuilder's customer service?
      Very happy, I called fidel every day at least once a day to get the scoop on what happened that day. Spent at least an half an hour on the phone each time with him. [IMG]http://**********************/smile/emthup.gif[/IMG]
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Of course, my 3rd gen. s/c that was destroyed put out 5-6 pounds, fresh rebuild + hella porting =
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Yes, 6 month warranty as long as the s/c is broken in on the stock pulley. I just got it back...and it won't go back till its time for a check-up.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10x10x10x10x10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10x10x10x10x10, I sent it out the first of August to PVAG because i needed it back for rush...they got it back to me with 2 weeks to spare [IMG]http://**********************/smile/emthup.gif[/IMG]



      Modified by IMNOBUG at 5:44 AM 8-14-2003

    7. Member hallkbrd's Avatar
      Join Date
      Apr 8th, 2000
      Location
      Oklahoma
      Posts
      2,291
      Vehicles
      Restomod Corrado 1.8T
      08-14-2003 07:13 AM #32
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?

      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      ~2 weeks, with ground shipping
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Full rebuild, with stage 3 porting, silver paint.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Yes, it required a small repair at the end of one apex strip grove.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?

      Yes, the rebuild looks like a quality job.
      2) Are you happy with the rebuilder's customer service?
      Very. I had a rebuild kit that I purchased from another user, intending to do it myself. However, I am on travel too much of the time to get it done. David worked with me on price to allow for the kit.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      TBD - will re-edit when I get it all back together. But I'm sure it will do much better than the 5 PSI I was measuring at the TB before.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Yes. TBD
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.

      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10
      Bryan

    8. 08-19-2003 01:52 PM #33
      Quote, originally posted by hallkbrd »
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?

      Kompressor Kanada (bought a remanufactured G-Lader)
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      ~1 week after the time of ordering.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      stage 4 unit with silver paint.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      N/A
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?

      brilliantly done.
      2) Are you happy with the rebuilder's customer service?
      i've known david for years and he has always treated me well when it comes to a business deal. we're friends aside from that as well.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      this is a supercharger that i have never used before so, i don't know for sure. it is performing as well as my previous stage 4 (also a KK unit) which blew the displacer apart due to MY negligence.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      yes. no i have not had to return it for warranty work.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.

      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10
      maxwell

      i quoted and changed it 'cause it was easier!!!

      Modified by MA_XXX at 10:53 AM 8-19-2003


      Modified by MA_XXX at 10:54 AM 8-19-2003

    9. 10-21-2003 10:04 AM #34
      Rebuild Services:
      1) KK
      2) 1+ week
      3) Rebuild with mild porting
      4) Apex strip groove repaired by welding the end.
      Customer Satisfaction:
      1) Very happy with the rebuild.
      2) Great customer service. I was sent a close up picture of the apex strip groove damage and asked if I wanted to pay the money to have it welded. I was told the warranty would apply even with a welded displacer.
      3) I noticed a few more psi of overall boost and the boost comes in at a lower RPM.
      4) 6 month warranty, has not been 6 months at this time.
      Overall Rating:
      1) 10 for quality of work.
      2) 10+ for rate the quality of customer service.
      I only have 3k miles on it and have been using the stock pulley. I'm getting 11psi near redline and I have a 268/260 cam. Dave is a great guy to deal with and I highly recommend his service. I needed some extra small parts, which he tossed in for free.

    10. Member
      Join Date
      Oct 15th, 2003
      Location
      taylors SC 29687
      Posts
      217
      Vehicles
      92 g60
      11-08-2003 12:35 AM #35
      1) Who did you send your charger to for a rebuild?
      Eip
      2) What was the turnaround time?
      oh i guess about 1 month and that was with 3 day air both ways.
      3) What rebuild services did you have performed?
      full rebuild
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      I wasnt informed of any damage at all
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      No not at all. Iwas told they use substandard parts after i sent it off for repair, sadly they were right.
      2) Are you happy with the rebuilder's customer service?
      Not at the time, which was probably over a year ago but have had problems since
      Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Well it used to leak a little oil now it leaks a whole lot of oil, so there was an improvement in oil flowing into my intercooler
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Yes it came with a worksmanship warranty. I have used it four times to date. 1st time it went about 250 mi
      2nd timewent about 300 mi
      3rd time i swear it went only 7.9 mi before my car started blowing insane amounts of smoke. Not to pleased to say the least. They did back up their warranty every time but i had to take it out every time and clean all the oil from my boost tubes and flush out my intercooler and ship it off. Now i am in the process of trying to get a different rebuilt charger which EIP is going to give to me.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      --10, i dont want to sound mean but not only did i not get anything for my money, but now my charger is in worse shape than when i sent itout. Not to mention all the other stuff ive had to go through and being without my ride for like 6 months all together.
      2) On a scale of 1 to 10, rate the quality of customer service.
      Well i posted a big long thread about my experience with EIP which they read and imediately contacted me about. Since the thread i have been recieving much much better customer service. So pre-thread maybe a 0, post-thred maybe a 8. I really think rich at EIP is trying to keep a good name for the company in striving for great customer relations,unfortunately im not so sure the rest of the crew feels as adiment about his customer satisfaction goals


    11. 11-22-2003 02:39 AM #36
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?

      Bahn Brenner Motorsports
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      3 hours
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      GT-70 rebuild, Superwide Cogbelt, RSR Outlet, RS/RSR Porting, Installation of 65mm Pulley
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Nope
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?

      Very much so. It was a sight to see.
      2) Are you happy with the rebuilder's customer service?
      Absolutely, great customer service. I even treated them to lunch.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Even in the break-in period I was peeing my pants!
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Due to me choosing a 65mm pulley the warranty was void (perfectly ok with that)
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.

      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10

    12. 11-26-2003 02:40 PM #37
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      BBM
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      a little over 6 weeks after the time of ordering.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      GT rebuild with full port and polish.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Non-that I was informed about
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      NO, it got worse. When I shipped it out I was getting about 3psi of boost after I finally got it back it did not put out any boost.
      2) Are you happy with the rebuilder's customer service?
      NO, They sent me the wrong supercharger rebuild the first time around. I then had to pay to ship it back to them and have the correct one sent back down to me. I ended up having to pay for shipping 4 times.
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      NO, after the rebuild I got 0 boost out of the charger.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Non-that I was made aware of. There wasn’t event any paper work to let me know what they had done or if there were any problems.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      Less the 1
      2) On a scale of 1 to 10, rate the quality of customer service.
      Less then 1
      One very pissed off BBM customer. I ended up taking it to a local shop who told me that the insides had been botched so bad they were surprised that it had not grenaded on me. After spending over $2000 on the rebuild I had to spend another $3500 going with another solution. Avoid BBM if you can.


    13. 12-15-2003 02:20 PM #38
      Quote, originally posted by xyemox »
      One very pissed off BBM customer.

      Just a thought I wanted to post after reading such a negative review of a company so many forum members hold in high esteem. If/When you have problems with someone's products or services, the first thing that should happen is an effort to work those problems out with the company. Often, the cause of something like a 0 boost reading can be outside the charger (i.e. boost hoses, IC, etc.) In fact, I was suprised enough by your comments that I checked with BBM, and though they have record of you as a customer, it was not for rebuilding a charger.
      Anyways, I don't want to get this thread off topic, but just thought I'd add my thoughts. [IMG]http://**********************/smile/emthup.gif[/IMG]
      -Nate


      Modified by SaabFan at 4:34 PM 12-15-2003

    14. 12-16-2003 01:27 PM #39
      I don’t want to go to far off topic but I felt a response was warranted here. I just wanted to let you know that I replaced all of my boost hoses and used a cleaned and boost verified intercooler on the car. I ran the car no higher then 2700rpm for about 1,000 miles to break it in. After the break in I was still not getting any boost in fact it had gone down. After pulling the system apart I found grease from the charger all up in the hoses and intercooler. I ended up having to run the car naturally aspirated for several months while saving up the money to get a different solution. As for them not finding me in their "system" doesn’t surprise me. It took them 2 tries to get me what that I ordered in the first place and ended up having to pay shipping there and back on both tries.
      On another note I have purchased other things there and had no problems getting what I ordered. I may have gone overboard in the first post because just thinking about the money spent really gets my ire up.

    15. Forum Sponsor JBETZ's Avatar
      Join Date
      Feb 17th, 2000
      Location
      Bend, Oregon
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      6,520
      12-17-2003 01:55 PM #40
      I am going to find out what is going on here!
      Playing phone tag with this guy....
      Our records show that he just bought a screw compressor pulley???
      I'm not sure what the story is, we have no records of even doing a g-lader under his name.
      Anyway, I sure would like to help him get more than 0 psi.
      Best wishes,
      John Betz
      BBM


      Modified by JBETZ at 2:46 PM 12-18-2003
      BBM -Bahn Brenner Motorsport
      541.388.1202
      Like us on FB
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      we share the passion!

    16. Member mithril's Avatar
      Join Date
      Feb 6th, 2003
      Location
      Vancouver, BC
      Posts
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      2002 Audi S6, 2002 Golf GLS 2.0
      02-08-2004 11:32 AM #41
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?

      KompressorKanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      5 business days
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Standard rebuild with Stage3 port and polish, OEM VW paint. I also bought Dave's Hop-Up Kit including 65mm pulley.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Yes, displacer tip needed welding to fix a small crack.
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?

      Absolutely. Dave does awesome top notch work.
      2) Are you happy with the rebuilder's customer service?
      Yes. The roar intake pipe I bought at the same time cracked and Dave worked very hard to get his fabricator (who he now no longer uses) to make me a replacement which he shipped free of charge. Recently I thought I might have excessive charger blow by and he spend quite alot of time with me on MSN troubleshooting the problem (turned out to be nothing to do with the charger at all).
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Hell yes! Dave's got numbers sheet my from most recent dyno run posted in the rebuild section of his site. It's about 8000km since the rebuild and in third I pulled 13.2psi @ 2516RPM and 18.1psi @ 5899RPM.
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      No, I chose a 65mm pulley which meant it came without warrantly. Dave made a point of explaining to me that the pulley invalidated any warranty's on the charger at the time and required I give him acknowledgment of that fact before proceeding. As a result of that info and the fact it was my choice, I had no problems with the lack of warranty.
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.

      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10


      Modified by mithril at 11:58 AM 2-11-2004

    17. 03-02-2004 08:56 PM #42
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      1.5weeks
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Rebuild, stage4 G-ladder
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      pulley side case was dead apex strips where dead.
      Customer Satisfaction:
      1) In General, are you happy with the quality of
      materials/workmanship?
      a little more attention with the finish would have been nice with some things.
      2) Are you happy with the rebuilder's customer service?
      Very happy
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      yes
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      came with 3months warranty

      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      8 out of 10 im very happy i chose them. i`ll have dyno results soon.
      2) On a scale of 1 to 10, rate the quality of customer service.
      9 out of 10



      Modified by LagunaSecaBlueMK3 at 1:59 AM 3-3-2004

    18. 03-03-2004 02:26 PM #43


      Rebuild Services:

      1) Who did you send your charger to for a rebuild?
      KK
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      4 Business Days. Shipped from Florida on thursday, received on tuesday.
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Rebuild + Stage 4 + Paint
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Not that I was told
      Customer Satisfaction:

      1) In General, are you happy with the quality of materials/workmanship?
      Considering what I sent out compared to what I received, yes extremely happy
      2) Are you happy with the rebuilder's customer service?
      Extremely happy with turnaround time especially
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Just installed it this morning, will see
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      N/A
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10

    19. 03-05-2004 12:16 AM #44
      KK has another VERY near future customer right here. Can't go wrong with a guy who does top-notch work, has GREAT turn-around and isn't as expensive as the others! Keep up the GREAT work KK...

    20. Member
      Join Date
      Dec 25th, 2003
      Location
      N. Phx, Az
      Posts
      5,862
      Vehicles
      91 20vG60 GTi, 91 VR6T GTi, 12 Golf R
      03-10-2004 11:26 PM #45
      Quote, originally posted by JBETZ »
      Any BBM customers past, present or new that would like their chargers checked out, upgraded or serviced give us a call. Warranties intact or not. If you have an oil leak out of warranty or think maybe your strips could be thin. If your in warranty, obviously as allways we will do our very best to give you the best quality g-lader services on the planet. Get hooked up with deep discounts for this limited time VWVortex Spring Special.
      Thanks again for your support and patronage!

      Ive ALWAYS been taken care of by John. Charger built 3 years ago and he was always willnig to service it and help me out [IMG]http://**********************/smile/emthup.gif[/IMG] Same deal with the Lysholm GREAT service!!!

    21. 03-11-2004 05:23 PM #46
      I had my blower serviced by bahn brenner about a year ago among many other upgrades in the past. I consider myself one of the select few people that gets a chance to see how bahn brenner operates in and out of the shop. when i first met john at bbm he took the time out of his busy schedule to show me the possible upgrades that i could do to my corrado, then afterwards took me for a ride in his corrado. This to me showed that this is a group of guys who go above and beyond the call of duty to make sure that there customers are satisfied and in the time that ive known them i have seen nothing but that. i find it very odd that somebody would have a problem with bbm due to the commitment and passion that these guys share for there customers and there products. Kudos to John and the rest of the BBM crew for making sure that all my performance needs are taken care of. [IMG]http://**********************/smile/emthup.gif[/IMG]

    22. 03-11-2004 07:07 PM #47
      If I had stayed with my g-lader that I had rebuilt and installed by BBM I would've definetly kept my business with them. An all-around great group of guys who do stuff for their customers you never see from a lot of your local tuners or general business ventures in general.
      [IMG]http://**********************/smile/emthup.gif[/IMG] from me

    23. Banned mk1boy's Avatar
      Join Date
      Sep 14th, 2001
      Posts
      646
      03-15-2004 02:38 AM #48
      Rebuild Services:
      1) Who did you send your charger to for a rebuild?
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      BBM
      2) Are you happy with the rebuilder's customer service?
      YES
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Didn't make it that far, took it apart and it was shot
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      2) On a scale of 1 to 10, rate the quality of customer service
      What i must say is BBM was very cool about what i wanted/could get done at the time and very cool about helping me out in everyway. Thanks guys
      Clayton

    24. 03-19-2004 11:18 PM #49
      1) Who did you send your charger to for a rebuild?
      Kompressor Kanada
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      4 business days there, 3-4 days back
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      full rebuild, stage 4 porting, bright silver paint
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      yup needed a displacer repair, and a had a crack in intake casing, dave hooked me up with a matched casing for a good price [IMG]http://**********************/smile/emthup.gif[/IMG] [IMG]http://**********************/smile/emthup.gif[/IMG]

      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Yes, A++
      2) Are you happy with the rebuilder's customer service?
      YES, very much.. we kept in contact throughout the shipping, he called me at work as soon as the charger arrived and he opened it up..
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      oh yeah... i love bizzzoost
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      6 month unlimited mile warranty.. no need to return..
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10
      2) On a scale of 1 to 10, rate the quality of customer service.
      10
      to KK
      let me just say this one thing, KK, BBM, ORZ.. all good companies.. do your research, talk to Dave, John or Oliver.. and decide for yourself..


      Modified by compleckz at 9:03 PM 4-4-2004
      ///Andrew

      fükenbroken: you know how we do.

    25. Member BMDave's Avatar
      Join Date
      Mar 22nd, 2004
      Location
      Seattle
      Posts
      123
      Vehicles
      98VR6DE
      03-23-2004 10:43 AM #50
      1) Who did you send your charger to for a rebuild?
      Bahn Brenner Motorsport
      2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
      3 days
      3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
      Full Monty
      4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
      none
      Customer Satisfaction:
      1) In General, are you happy with the quality of materials/workmanship?
      Yes
      2) Are you happy with the rebuilder's customer service?
      Yes, very professional
      3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
      Yes, about what was promised ahead of time
      4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
      1 year warranty, (no change in pulley sizing…yet)
      Overall Rating:
      1) On a scale of 1 to 10, rate the quality of work.
      10+
      2) On a scale of 1 to 10, rate the quality of customer service.
      10+ - Nice Guys, good service



      Modified by BMDave at 4:03 PM 3-23-2004

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