Rebuild Services: Charger 1 '04
1) Who did you send your charger to for a rebuild?
KK 2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
2 1/2 weeks
3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
stage 4 plus paint
4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?
no displacer was in perfect condition
Customer Satisfaction:
1) In General, are you happy with the quality of materials/workmanship?
not very happy as the charger blew an oil seal the first second it hit boost....the paint was nice
2) Are you happy with the rebuilder's customer service?sure dave is fun to talk to
3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades? no
4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
charger was returned 4 or 5 times each time it blew an oil seal within minutes of it hitting boost dave finally stopped warrantying it and blamed motorteknik for installing the wrong size seal(even though the charger was running great before he touched it)
Overall Rating:
1) On a scale of 1 to 10, rate the quality of work.0
2) On a scale of 1 to 10, rate the quality of customer service.7
Rebuild Services:
KK '07
1) Who did you send your charger to for a rebuild?
KK(i know slow learner)
2) What was the turnaround time? i.e., how many days from when you sent it out did you get it back?
2-3 weeks
3) What rebuild services did you have performed? Standard rebuild, performance options, paint, etc.
stage three
4) Were any repairs needed at the time of rebuild, such as apex strip groove repairs?minor displacer repair
Customer Satisfaction:
1) In General, are you happy with the quality of materials/workmanship?
nope charger never developed over 8psi
2) Are you happy with the rebuilder's customer service?
no i was yelled at in an email
3) Was there an improvement in charger performance (i.e. boost level) as a result of the rebuild, or as a result of the performance upgrades?
no charger developed 7-8psi for a month now is down to 6psi
4) Did the rebuild come with a warranty? If so, have you had to return the charger for warranty work? If not, why not?
im not sending it back im tired of paying hundreds of dollars in shipping to have my charger come back to me no better off then when i sent it out i will be using BBM for all of my supercharger needs
Overall Rating:
1) On a scale of 1 to 10, rate the quality of work.0
2) On a scale of 1 to 10, rate the quality of customer service.0
Modified by Clownracer v2 at 11:44 PM 4-3-2009