Fedex does NOT condone this and does not want their drivers (independent operators) doing this, but they do it anyway.
It is a special service and fedex driver must be told which packages are smart post so that they get sorted properly.
One guy at work dropped something off with local FedEx store to ship overnight. The FedEx guy picked it up, but never scanned it. The package was found on a truck two days later. I will believe ECS that they shipped it but moron Fedex guy didn't do his job. I've order many things from them and got them with zero issues.
I've been shopping at ECS for more than 10 years now and have never had a single issue. I have nothing but great things to say about them, they're my go to for parts for any european car I'm working on. One of the best parts suppliers I've ever worked with. (ECS and American Muscle are my two favorites.)
And actually, based on your description, it actually doesn't sound like you're having a real issue either, you're just looking for something to complain about. Sit tight. The parts will show up. No need to bash ECS for no reason.
2007 Volkswagen GTI/2012 Honda Civic Si/1997 GMC Suburban/2006 Honda VTX1800C
I'm sorry but that car part your ordered isn't a heart stent is it? Good, I think you'll live.
H&R coilovers. USP adj rear control arms. USP high flow cats. ceramic coated ECS downpipe. Stoptech front and rear rotors. Nitto NT05 summers, Blizzak winters. RS4 mod front bumper. United Motorsports 93 tune W/ LC and NLS from automobiledayspa
jbx2 sorry to read about your current experience. You have a PM from me requesting a little information so I can look further into this.
Thanks MonsterM, Hogan, SinisterMind, gonzo08452, kkingma, Schultzie78, mk7casey, Boosted_Bunny, Lemon Merchant, patrikman, Ronan1, Hostile, jreed1337, GasInMyVeins, gonzo08452, and anyone else I may have miss by mistake for the feedback!
I have had 0 issues with ECS over the years. How long did you wait before contacting ECS about this? Sometimes it can take a few days to just process your order before it is picked up. And yes, sometimes the scan doesn't transmit from the driver to the online system. Welcome to logistics. Have some patience, it's not like you're performing bran surgery over there. No one is going to die.
This is the worst thread I've read in here in some time. Congrats, OP!
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SOLD '15 Lapiz Blue VW Golf R, '13 Sepang Blue Audi S6, '11 Sprint Blue Audi S4, '08 Montego Blue BMW 135i, '04 Deep Blue Pearl VW R32
At this point, it's no longer ECS' problem. It's unreasonable to expect company, even one of their size, to have hourly pickups by shipping companies. Your order was packed, the label was printed and it was picked up the following business day. That's exactly how every business in the world works.
Never ordered from them but I'm so sick of entitled, impatient, knowitall customers.
Unless someone has done something malicious or to cost you money due to ignorance then ****ing take a xanax. You didn't have it yesterday, you'll survive without it today and you'll see it someday soon. Don't project your impatience onto other people.