kjfox
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Battery Drain Help ! | « » 10:37 AM 12-18-2003 | |
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Well the dealer has had my car for over a week. Battery died after spending 2 days in the garage. Not sure if the alarm was set. Anyway, I am getting the nonsense that the car draws approx. 6 amps when sitting, and a lot less when the alarm is armed. They checked the amp which is not a serial number for which they said has problems. I still do not believe the car draws this much power but this is not the point, I believe all of the control modules should go into the 'sleep' mode at some time. Tommorrow, I will go down to the dealer and ask them to run the tests in front of me, with the doors locked and alarm armed, and then left unlocked key not in iginition. If there is a high draw on the unlocked scenario I will then asked them to tell me which modules are drawing power and at what level. I will then asked them to duplicate the same scenario with the car armed and locked. Any other test which could be run ? Does anybody has some real information/data on this problem? How long does it take for the various modules to enter the sleep mode? I am really getting tired of this whole issue, I will keep you posted and if I am not satisified I will let all of you know the dealers name, and what the results are. How do I contact the next person in the pecking order above a Service Manager? Is their a district manager? Looking for comments. I will also let the dealer know I will post this information on this web-site?
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spockcat
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N41 45.19'-W72 39.20' - Touareg V10TDI - Z4M coupe - 328xiT
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Re: Battery Drain Help ! (kjfox) | « » 11:15 AM 12-18-2003 | |
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I think the question is how long does it draw the 6 amps. Maybe for the first hour, first 6 hours, first 12 hours. But if the car draws 6 amps until it runs the battery down then the design just plain sucks.
TOUAREG HOW TO INFO: MP3, XM, CELL or VIDEO, KEYLESS START, PADDLE SHIFT.
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PabloP
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Re: Battery Drain Help ! (kjfox) | « » 11:28 AM 12-18-2003 | |
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Is there any authoritative basis for claiming that the car is draining the battery when the alarm is not activated, but not when the alarm is activated?
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kjfox
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Re: Battery Drain Help ! (silverandteak) | « » 11:31 AM 12-18-2003 | |
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Not really sure, the service advisior made this statement, this is one reason I want to watch the test. I am pretty confident they do not know too much about these cars. If it is the case that it draws some level of high power for a long period of time, I will ask them to put it in writing.
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JoCaputo
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Re: Battery Drain Help ! (kjfox) | « » 11:37 AM 12-18-2003 | |
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| Quote, originally posted by kjfox » | | Not really sure, the service advisior made this statement, this is one reason I want to watch the test. I am pretty confident they do not know too much about these cars. If it is the case that it draws some level of high power for a long period of time, I will ask them to put it in writing. |
I doubt they'll put it in writing, so I'd ask them to prove it's normal behavior with tregs. Obviously most of us don't have this issue. I do NOT lock my cars in my garage(that would be dumb). I have left my reg for 5+ days with no ill effects. If they can't show it to be normal behavior, then they need to fix it. And, if it is normal, then it's just WRONG. You should not HAVE to lock your car to keep it from killing the battery. There is NO excuse for this, and at a minimum if this ONE car needs this special care there should have been mention of it in some document.
Current: 05' Nissan Titan CrewCab 04' Ducati Multistrada -- 03' Honda CBR-954rr -- 02' Honda VTX 1800c No longer: 04' VW Touareg v8 --- 02' Chevy Avalanche
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spockcat
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N41 45.19'-W72 39.20' - Touareg V10TDI - Z4M coupe - 328xiT
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Re: Battery Drain Help ! (JoCaputo) | « » 11:57 AM 12-18-2003 | |
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My suspicion is that the cars that are showing this behavior are actually out of design spec. In other words, they have an undiagnosed electrical problem that for some reason is "solved" by turning on the alarm but is not being cured by the dealer.
TOUAREG HOW TO INFO: MP3, XM, CELL or VIDEO, KEYLESS START, PADDLE SHIFT.
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JoCaputo
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Re: Battery Drain Help ! (spockcat) | « » 12:03 PM 12-18-2003 | |
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I agree, which is why I suggested he make the dealer prove all tregs do it. I don't think they do, nor do I think it could possibly have been designed to drain the batter if not locked.(at least I'm trying to give VW that much credit). His dealer needs to FIX the issue, not tell him to lock his car.
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kjfox
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Re: Battery Drain Help ! (JoCaputo) | « » 9:10 PM 12-19-2003 | |
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Well it died again, this time at the dealer. Now I believe they are convinced the battery drainage is not related to either the car being locked and armed or left unlocked. Spoke to the shop foreman, they really do not know why these cars are draining the battery. He said he has spoke to numerous other service managers and shop foremen in the area and each of these dealers have numerous cars in with the same issue. The problem is very difficult to duplicate, the test equipment they have only monitors the drain on the battery relative to chassis ground, so even if it does drop how do they know who (ECU) is causing it. My dealer said he has had probably 10 cars with this problem, one car he did observe a large drain, so he replaced the amp and was unable to duplicate the problem again. The dealers are also having issues with this type of testing philosophy, in most cases they charge the battery up and send the customer on his way (since they can't find a drain problem with their test equipment) and realize they will be back. Also spoke to my sales person and he indicated I might have to get VW to purchase my car and get a new one. He indicated I would have to contact VW Customer service and a lot of red tape would be involved. The problem is VX Customer Service 800 number is only available 9-5 EST. I can't beleive this since the car is only 4 weeks old and it has spent the last 2 weeks at the dealer, and the Vin # is in the 19XXX.\ Any advise?
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SlotCAR
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Re: Battery Drain Help ! (kjfox) | « » 9:19 PM 12-19-2003 | |
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Have you EVER looked at your Voltmeter on your dash?What was the value when you turned the key to ACC [engine not started]? What was/is the value when you have driven the car 10+ minutes? And last .... Have you ever received the message "Electric Consumers Off" in your MFI?
2005 Touareg --> V8 4.2L DOHC [310HP/302 ft-lbs], TipTronic, Off-Road Grey+Teak, Bi-XENON, Winter Package, Sound I, Parking Assist., Homelink, Mini Headrest, Rear Sunshades, Garmin 2610 GPS and VDub_FLASHLIGHT! ... [T's My Winter Beater]
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kjfox
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Re: Battery Drain Help ! (SlotCAR) | « » 9:34 PM 12-19-2003 | |
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When I had the car, I have only had it for 1 month, with 2 weeks in the shop. Usually the volt meter was around 14 volts. Last time it died for me in was not in service for 2 days. And I when I went to pick it up today it happed prior to me arriving at the dealer. I convinced the serivce foreman, to put the tester on it for the whole weekend, but I not sure what this will tell them. I suggested he contact VWoA and ask if they could put a second battery in the car dedicated to starting the car (Like the diesel) until they can figure out this problem.
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SlotCAR
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Re: Battery Drain Help ! (kjfox) | « » 9:59 PM 12-19-2003 | |
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14 Volts means the alternator is functioning. Its output is 14 volts.You definately need to see the voltage after you switch the vehicle to ACC mode, again before starting. That test should be done 10 minutes after you have driven the car for more than 15 minutes, as well as in the morning, after the car has sat overnight. That will give you a baseline as to the batteries condition after sitting. -------- 12+ volts after sitting 10 minutes 'may' mean a good battery -------- < 12 volts after sitting 10 minutes 'may' mean a bad battery, dead/shorted cell etc. -------- < 8volts, the MFI issues a 'Priority-One' error message, 'Electric Consumers Off', and shuts down high-amperage devices like the seat heaters etc. -------- < 12 volts in the morning probably means you have something drawing current and not shutting down, or you have some dark currents if you passed the 10 min. test. -------- Touareg batteries are only 650 CCA, and are in stock at VW dealers. You just might have an electrical accessory that does not go to sleep, and does draw current draining the battery. What these dealers need is a DC Inductive Amp Meter, they can clamp around the 'elusive'' positive battery cable, assuming they can find the bless-ed battery under the seat. If they see some currents [someone says 6 amps?], they could then go the the fuse box, and test every circuit for current draw. If the NAV/RADIO fuse/circuit breaker, when the car is off, says its drawing some current, they found the cullprit. Now fixing it would be a different matter. I belief is that Touareg's have ground problems, and are suffering from inadequete ground, or ground loops, which in turn effect accessories, or the 'many' logic ECU's on the CAN-BUS. - SlotCAR
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kjfox
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Re: Battery Drain Help ! (SlotCAR) | « » 10:18 PM 12-19-2003 | |
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Not sure what the dealer is using to test voltage drain. I beleive it is a VAG 5XXX series tester. I noticted it was connect inside the vechicle( Connector around drivers side footwell?). I'll find out the details Monday. I was told they have a load tester for the battery which also checks for dead/shorted cells). I will take you advise into account, and let the dealer know the same. If I ever get the car back.
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SlotCAR
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Re: Battery Drain Help ! (kjfox) | « » 10:24 PM 12-19-2003 | |
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Sounds like the correct attack.1st: Attach their diagnostic device to the OBDII port [by the brake, like you said] and dump any diagnostic codes. 2nd: Pull the battery, and do a load test - My info above is a 'poor-mans' load test, not even close to what the dealer can do for you. It's just a self-help process to get an idea of what is going on. PLEASE - Keep us informed on what happens. The BEST of luck with the Dealer .... - SlotCAR
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kjfox
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Re: Battery Drain Help ! (SlotCAR) | « » 10:35 PM 12-19-2003 | |
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I will keep all of you informed I believe this is important for all the parties involved ( This includs VWoA if they are listening). The real problem is the dealer has a hard time duplicating the problem. As I said eariler they have had cars in which had the same issues and ran the draw tests and the result are normal. What is even more interesting they aer asking questions like Is the Car stored in a garage with a garage door opener ? Radio waves from the onboard homelink system casing certain ecu's not to go into sleep mode ?
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treg+tdi
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Re: Battery Drain Help ! (kjfox) | « » 1:56 AM 12-20-2003 | |
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By no means am I an electrical engineer so this is just a shot in the dark. Perhaps the light in the engine compartment is staying on and it is not noticed as one, the hood is closed, and two, the entire bottom of the car must be removed to see anything inside the engine compartment. Just a thought. Not sure if you can open the hood and manually test the switch.
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Angelito
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Re: Battery Drain Help ! (kjfox) | « » 1:59 AM 12-20-2003 | |
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I am not surprised about the battery drain. Cars now a days have so many computers. If you are using your T-reg on very short drives you might not be fully recharging your battery. Think about all the electronics every time you start the car, i.e. memory seats, DRL's, Nav, etc. I bought a smart battery charger from www. batterymart.com called the BatteryMinder. It's a smart charger that plugs into your ciggarette lighter. It can charge then switch to trickle and even pulse to prevent sulfation. It won't overcharge your battery. It works great! 2004 T-reg V8 offroad gray, air,nav,xenons, convenience 2002 Porsche 911 targa 2004 RX330
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SlotCAR
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Re: Battery Drain Help ! (treg+tdi) | « » 2:01 AM 12-20-2003 | |
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The hood light does shut of 'automatically' after 5 minutes.Of course, if that is defective you could be correct ... - SlotCAR
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burlesond
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2004, Volkswagen Touareg V6
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Re: Battery Drain Help ! (silverandteak) | « » 1:53 PM 12-20-2003 | |
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My T-reg had consistent battery / alternator workshop problems for the first few weeks after purchase. It made sense to me that the battery would be worn down sitting in the showroom with people opening the doors all day long and sitting in it with the doors open, etc. My service dept. suggested I leave the car UNLOCKED (ie, without the alarm on) while in my garage and ever since I started doing that I have had no problems with the battery not reporting full charge and then the alternator workshop kicking on and then pulling the battery up to full charge (my previous problem). Doesn't make much sense to me, but it has worked fine with ZERO alternator/battery problems since then.
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kjfox
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Re: Battery Drain Help ! (burlesond) | « » 2:13 PM 12-20-2003 | |
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I was wondering if any of the users of this forum know about other Touareg forums in Europe? SInce the majority of these vechicle have been sold in Europe prior to the intoduction in the U.S., I imagine some of these problems U.S. owners are reporting must have been existed in Europe. Any info on the battery issue?
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SlotCAR
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Re: Battery Drain Help ! (burlesond) | « » 2:19 PM 12-20-2003 | |
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| Quote, originally posted by burlesond » | | My service dept. suggested I leave the car UNLOCKED (ie, without the alarm on) while in my garage and ever since I started doing that I have had no problems with the battery not reporting full charge and then the alternator workshop kicking on and then pulling the battery up to full charge (my previous problem). |
It just goes to show you 'we' dont' have the answers to this type of problem, and either do the Dealers. Alot of mis-information out there, and alot of fixes by 'trial and error' methods, in my opinion. Thanks for your input, it makes more sense to me then the "locking and arming the car" statements to make it sleep. I believe the T does draw alot of power, and these batteries need a full charge when delivered from the dealer to get the batteries topped-off and off to a good start. - SlotCAR
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dlh4x4
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Re: Battery Drain Help ! (kjfox) | « » 5:03 PM 12-20-2003 | |
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What options does your Touareg have? Maybe we could narrow it down with others who have had this problem and the same options you have?I have heard by my dealer that it draws 6 amps unless locked but I don't believe this. There is no reason for this.
2004 V8 T-reg, Offroad Grey, Antracite 2003 BMW 330i, Steel Blue
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kjfox
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Re: Battery Drain Help ! (dlh4x4) | « » 9:38 PM 12-20-2003 | |
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V8 & PPS Rear lock dif. But my dealer told me and I saw a base V6 version with the same problem. I'm thinking it is some ecu on the main CAD bus. I will be at the dealer on Monday to help and make sure something can happen after two weeks. I will also be contacting VWoA customer service, which we luck.
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daveyi
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Re: Battery Drain Help ! (kjfox) | « » 12:15 AM 12-24-2003 | |
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Same problem here. Currently at dealer for second time for full work-up. (First time was told to make sure alarm is activated). I'm very concerned as so far it seems there is some unknown battery drain affecting a certain touaregs. I think there may be more cars affected than we realize. I only discovered the problem after about 2 months of ownership when by chance i did not drive the car for 2 days. This last time i left it at the airport for 4 days and came back to find the battery completely drained, no lights, no MFI or anything. Fortunately I had a portable battery pack that got the car started easily.I think we should all test our touaregs by letting it sit for 2-3 days straight and try to start it. Unfortunately it may take numbers for VWoA to realize this is a serious issue. I expect to hear back from the dealer tommorrow about what they found. I too will try and post what was found.
2004 VW Touareg V8, Off road grey, PPS, Rear Diff, Nav 2002 Subaru WRX 1993 Mazda RX-7
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irbrenda
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Re: Battery Drain Help ! (daveyi) | « » 6:17 AM 12-24-2003 | |
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My Treg does sit in the garage 2-4 days at a time without being started, and so far I haven't had a problem. And I never set the alarm either. I do now only because after speaking to a "Touareg Specialist" at VWOA on a different matter, they advised me to keep it armed. I told them if I have to keep the Treg armed in the garage, then something is very wrong. He kind of agreed, but said there have been numerous problems with the batteries and they're not sure what the problem is just yet.
Boni
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trexer001
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Re: Battery Drain Help ! (kjfox) | « » 8:21 AM 12-24-2003 | |
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| Quote, originally posted by kjfox » | | Well it died again, this time at the dealer. Now I believe they are convinced the battery drainage is not related to either the car being locked and armed or left unlocked. Spoke to the shop foreman, they really do not know why these cars are draining the battery.... He indicated I would have to contact VW Customer service and a lot of red tape would be involved. The problem is VX Customer Service 800 number is only available 9-5 EST. I can't beleive this since the car is only 4 weeks old and it has spent the last 2 weeks at the dealer, and the Vin # is in the 19XXX.\ Any advise? |
This problem may take care of itself with the passage of time. In many states, after some time period, the car becomes a defined lemon and you give it back to VW and retrieve the full purchase price. Check your state Lemon Law Statutes here: http://www.lemonlawamerica.com...a.htm VW & VWOA would be doing you and themselves a favor to become more responsive especially with a $35,000+ vehicle. I hope this is useful to you. Good luck and Merry Christmas.
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T-Rageous
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Re: Battery Drain Help ! (trexer001) | « » 9:19 AM 12-24-2003 | |
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As many of you know, I went through similar problems last month. To date, no additional problems. Now there are two other fellow Virginia Touareg owners with similar problems--am I parnoid or do I detect a pattern here?
Join http://groups.msn.com/touareg and help build your Touareg resource.
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ctdw
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Re: Battery Drain Help ! (Angelito) | « » 9:56 AM 12-24-2003 | |
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Angelito...which model battery minder did you buy from BatteryMart? I was just curious since I was going to order one also. It mentions that the 12v outlet needs to be powered while the car is off...I assume the Treg's 12v outlets are live when the car is off??ctdw
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j2nh
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Re: Battery Drain Help ! (T-Rageous) | « » 9:56 AM 12-24-2003 | |
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Voodoo electronics. I have not experienced the dreaded dead battery...yet. 5000 miles. What I have noticed is irregular behavior when the car is stopped. At times the interior lights seem to have a mind of there own when shutting down. Very quick to very very long periods of time after leaving the car. Yes, it is a programable feature in the MFI but the menu does not offer the "random" option. I am impressed and at the same time concerned with the amount of electronic equipment in these vehicles. SA at my Porsche dealership informed me that originally the vehicle (touareg/pepper) was designed for a second battery to be located next to the spare. A late production change reduced that to one battery under the drivers seat. Is it possible that the two battery concept was to use one for starting and one for everything else? Also, if it is true that this change was made late in the game, is it possible that the car is wired with two seperate "systems" that are now tied togehter and that bridging of the two is what is causing the problem and also perhaps some of the ground loop interference (audio) that others are experiencing? Good luck Jim 04 Touareg V8 all the stuff 04 WRX 01 996
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Grvlguy
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| « » 10:02 AM 12-24-2003 | |
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Guys, I had the same issue for months, went to the shop twice. They finally put in a new battery and has been fine since then. I hope it is fixed now.
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Angelito
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Re: Battery Drain Help ! (ctdw) | « » 11:20 AM 12-24-2003 | |
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Dear ctdw,I ordered the BatterMinder for $39.95 and added the cigg adaptor for $6. It works great in my Touareg and yes the cig ligter socket is live when the car is off. I hook it overnight once a week and it's amazing that even with a 14amp alternator the battery does drain and require charging. The BatteryMinder is relatively inexpensive and is a smart charger so you can't dry out your batteries. It will also pulse to prevent sulfation which is the #1 killer of battery life. As you know, heat kills batteries also. In Houston, Texas batteries don't last more than 3 years. I do alot of short drives and with all the electronics I highly recommend a charger to everyone. I first learned about using a battery maintainer when my Porsche 2002 Targa died on me at work. I had it towed to a Porsche dealer (major f-ing ordeal) and he said with all the electronics even when the car is off there is a constant battery drain. Lucky for me Porsche warranty picked up the tab for a new battery but the dealer said it only covers one battery replacement. He recommended a battery maintainer and ever since I have had no problems ever. There is a post regarding a second battery but I that is only for the v10 diesel in Europe. The plugs in diesels require more juice hence the 2nd batttery. Not an issue for us in the US. Merry Xmas everyone PS Buy a battery maintainer...It beats buying a new battery or worse the hassle of getting a jump or having your vehicle towed. I also have the Battery Tender another nice unit for my motorcylce ( Sold it with the new family addition)
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kjfox
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Re: Battery Drain Help ! (Angelito) | « » 12:21 PM 12-24-2003 | |
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Update:Received the car yesterday, after two weeks. Replaced the battery with a larger battery and the compess control unit. I really believe they do not know the problem. They recommended I leave the car armed at all times, eventhought the test run do not indicated a drain when it unarmed. When the car is armed if a interior light or something is left on ( any ecu) it will force them to sleep after twnety minutes. When I get a few minutes I would post the exact specifications of the new battery.
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JoCaputo
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Re: Battery Drain Help ! (kjfox) | « » 2:02 PM 12-24-2003 | |
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Good news, you got your car back. I agree, they probably have no clue.Personally, I'd leave the alarm off in my garage, and let it die, if it will. VW needs to fix the problem or replace the car. There is no excuse for a car killing its battery in just a few days.(except for user error such as headlights left on).
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j2nh
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Re: Battery Drain Help ! (Angelito) | « » 5:23 PM 12-24-2003 | |
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Not sure if the second battery is for V10 Diesel only. Information I got was from Porsche dealer and it concerned the Cayenne (or however you spell it). His comment was that the second battery, located next to the spare tire was to be standard on all Cayenne's. Decision was made after production had started to reduce it to only one. Somebody early in development recognized the need for additional juice. Question is, was the Touareg also initally designed to have two batteries and if so was the reduction to one clearly thought through. Nice to have the car back but not so nice if you have to keep it locked. "My car won't start because I forgot to lock it". I agree with the poster who suggested putting it in the garage and letting it die. After a dozen or so times VW might invest the time in finding the poblem. Suggestion to check amps and pull fuses is also right on the money. Something is continuing to draw current, may take time but the only real fix is to find the problem. Happy Holidays to all!! Jim 04 V8 T-reg all the stuff 04 WRX 01 996
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ctdw
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04 Touareg V8 OffRoad Gray, 04 Phaeton V8 Silver
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Re: Battery Drain Help ! (j2nh) | « » 5:33 PM 12-24-2003 | |
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I just picked up my Phaeton yesterday and the service manager told me that it has two batteries. I was also told to not keep the key in the car, and to keep it armed and locked up when not in use. Same story they are telling all Touareg buyers. So far I have not had any battery problems with my Touareg (2k miles so far).ctdw
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JoCaputo
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Re: Battery Drain Help ! (ctdw) | « » 9:32 AM 12-25-2003 | |
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| Quote, originally posted by ctdw » | | I just picked up my Phaeton yesterday and the service manager told me that it has two batteries. I was also told to not keep the key in the car, and to keep it armed and locked up when not in use. Same story they are telling all Touareg buyers. So far I have not had any battery problems with my Touareg (2k miles so far). |
If my dealer had told me I had to LOCK my truck in my garage to keep the battery from dieing, I would NOT have purchased it. This would be a deal-breaker for me. Especially if it was a $75k automobile.
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