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MaryP
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7-27-2001
443 posts

Mt. Pleasant, NC
'02 Jetta GLS TDI, 5 Speed

 Info about 2002 "Dead Radio Syndrome"« »

Just wanted to post a link that contains the info on TSB 91-02-01 for the problem that 2002 models have with the radio "dying" for no apparent reason.

I still see this question pop up frequently and hope the moderators will add the info provided in the link below to the Car/Audio FAQ's.

Pulling fuse #42 for 10 seconds and reseating it will power up the HU again, but the problem is a software glitch in the HU and it usually happens again.

If it happens, the best thing to do is take it to the dealer without reseating the fuse, so it can be documented. THE DEALER SHOULD REPLACE THE HU ACCORDING TO THE TSB!

http://forums.tdiclub.com/show...Forum



Dead Radio Syndrome:
http://forums.tdiclub.com/showflat.php?Cat=&Board=UBB35&Number=428163&Forum
G-Shock
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6-14-2002
1317 posts

Chandler AZ
2002 VW GTI 1.8T

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

Very interesting, my radio hasn't died on me for a long time though I will keep this in mind



Learn from yesterday, live for today, hope for tomorrow!


Boost Diversion = BOOM!!!
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UnwantedDriver
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9-3-2002
292 posts

Where the beer flows like wine WA

  »« »

After about 2 years of owning my car, this actually happened to me yesterday! The alarm LED on the radio was still blinking, but the buttons and display did not light up with the dash lights and the unit appeared 'dead' .... the fuse trick did do the job, but I think I'm going to investigate the TSB further.

Thanks for the knowledge and advice!

DJKeebler
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12-5-2001
5094 posts

Kaneohe HI
No car right now. In transition.

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

I just picked up a 2002 GTi yesterday and the previous owner made me aware of this happening. The good news though is that he already made arrangements with the dealer and the replacement is waiting to be installed. Woohoo!



Matchstick red 2002 GTi 1.8T-Just a few select goodies


02VDubGTI
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4-3-2002
250 posts

Milwaukee WI
08 United Grey Passat Variant Lux

  »« »

same thing here..... my HU in myn2002 gti radio just died yesterday (saturday May 8). calling dealer monday AM to tell them to replace the HU. My brother who also has an 02 GTI already had his replaced a few months ago too....



08 United Grey Passat Variant Lux Mods- TBD.
(Previously: 06 Jetta Package 3, 02 GTI).
plavin
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6-16-2004
1 posts

Winthrop Maine
2002, VW, Jetta TDI, 5 speed

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

Thank you, everyone. My radio/cd died yesterday. Though my TDI is only 2 years old, I thought to myself - well, things happen - and started looking for a replacement. Then I thought that this just can't be right and checked in here. Thanks for taking the time to relate your experiences here.

Yesterday: http://forums.vwvortex.com/zer...89459#

Today: http://forums.vwvortex.com/zer...89459#

CharlieGTI
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7-11-2003
267 posts

Hollywood CA
2008 GTI, Candy White DSG

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

My radio died today, and the fuse trick worked well. I called VW, and spoke to someone who was well aware of the problem, she just said the next time it happens to bring it in, and they will give me a new one. They told me they have seen many of these, and wouldn't think twice about replacing it, they just have to see it dead to replace it. So like it stated above, and what I didn't listen to, was DO NOT FIX IT, Bring it to the dealer. Thanks to all who posted this problem/fix. I'm going on a road trip tomorrow morning, and could not live without a radio for the 6 hour drive.



GIAC, rear swaybar, TB exhaust, VF short Ram Intake, and a giant lead foot!

DubberNix
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1-28-2002
1643 posts

310 CA

 Re: Info about 2002 "Dead Radio Syndrome" (CharlieGTI) »« »

Mine was replaced...and it wasn't even dead when I brought it in. I just told them that it died every few months and they swapped it out



"Learn as if you were to live forever; live as if you were to die tomorrow." - John Wooden
kintetaylor
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10-1-2004
28 posts

savannah ga

 Re: Info about 2002 "Dead Radio Syndrome" (DubberNix) »« »

It just happened to me today, glad there was a post about it, now i have my tunes back, does anyone know if this still happens if you have an aftermarket radio installed?
BigA
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12-13-2000
626 posts

Kirkland WA
2002 Golf GLS

 Re: Info about 2002 "Dead Radio Syndrome" (kintetaylor) »« »

When your HU dies does it simply not turn on at all? My sisters 02 displays doesn't work but displays an error message saying "CHECK". Is that the same issue you guys are having?
kintetaylor
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10-1-2004
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savannah ga

 Re: Info about 2002 "Dead Radio Syndrome" (BigA) »« »

what happened to me was that there was no power what so ever to the HU, I pressed all the buttons and nothing happened, the security led didnt even blink, pulling the fuse fixed it though
ReDGTI2EnVy
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10-20-2005
951 posts

PaSSaiC NJ
MatchStick Red 02 1.8t

 Re: Info about 2002 "Dead Radio Syndrome" (G-Shock) »« »

what's going on... I tried tha trick and it did not work for me. unfortunetly i don't have any warranty.. I guess i'm screwed huh?? or is there anything else I can do for now?


Modified by ReDGTI2EnVy at 11:26 PM 3-16-2006

Modified by ReDGTI2EnVy at 1:43 PM 6-24-2006




gulash50
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8-18-2006
202 posts


 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

what is fuse 42 responsible for? just power to the hu?

Is the problem in the HU itself?



... /_________________\
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. (o--------------------o)
.. \==============/ ........2002 Golf 2Liter Automatic
.. |__|---------------|__| .......Always late but arrive smiling
03GLXVR6Jetta
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8-5-2006
35 posts

Colorado Springs CO
2003 Jetta GLX VR6

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

So, I would assume the dealer's fix only applies to original owners???
colossus
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3-2-2003
181 posts

Buffalo ny
2003 GLI

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

'03 Jetta GLI, same issue. Dealer replaced.



"I would rather have a German division in front of me than a French one behind me." --George Patton
DJKeebler
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Kaneohe HI
No car right now. In transition.

  »« »

the radio in my 2002 was replaced twice before I finally decided to get an afterkarket HU.



Matchstick red 2002 GTi 1.8T-Just a few select goodies


blackman'sVW
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5-6-2003
1281 posts

North Las Vegas/Worcester, MA/Blairsville, PA
2002 VW GTI 1.8T

 Re: (DJKeebler) »« »

after fours years of owning my 2002 it went out yesterday. random.



Marcus J.
2006 GTI Nose Candy White
2002 GTi 07/03-08/08
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bsdaemon
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4-11-2007
372 posts

Pittsburg KS
2003 VW Jetta GLS 1.8T

 Re: (blackman'sVW) »« »

Mine is dead too
bsdaemon
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4-11-2007
372 posts

Pittsburg KS
2003 VW Jetta GLS 1.8T

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

hm, mine is an 03 Jetta 1.8T, does the TSB apply for it, too?
vrubbadub
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1-23-2005
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Oahu/Maui HI
1JTi/1A4

 Re: Info about 2002 "Dead Radio Syndrome" (bsdaemon) »« »

wow, thaks for the info. i was really thinking of just buying a dvd player ...mines died 3 hours ago.great info



TFO MaUi chapter


dfirebaugh
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7-31-2006
1 posts

Macon GA
2002 Jetta TDI

 Re: Info about 2002 "Dead Radio Syndrome" (vrubbadub) »« »

Thanks for this info. Mine died a couple of days ago and this fixed it.
GoodLittleArab
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4-28-2003
10 posts

Montreal QC
2002 Golf GLS TDI

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

Does anyone have the full text for TSB 91-02-01?

I've had my radio died on me for a 3rd time yesterday. I want to have all the information before I go in and talk to VW service.

Thanks in advance!

VR6itch
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3-18-2004
1059 posts

All Over CA
fuGLI

  »« »

02 GLI> radio just died today.

What is reseating?

I would like to keep the monsoon HU, but is going aftermarket the next best thing? can't the dealier just provide me a new one? (I believe i'm out of warranty..bummer)



Gas strike May 2nd, 2008
VR6itch
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All Over CA
fuGLI

  »« »

anybody have those KEYS for sale for a 02 Jetta DD Monsoon?
im in SD.



Gas strike May 2nd, 2008
Ballyshannon
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10-28-2005
15 posts

Madison AL
'02 Jetta TDI Black/Tan leather

 Re: Info about 2002 "Dead Radio Syndrome" (MaryP) »« »

I have an '02 Jetta TDI and my Monsoon was doing some very weird stuff. I never listen to the radio...only CDs via the trunk-mounted factory changer or the single CD located above the radio. About 50% of the time after listening to a CD, shutting the car off, getting back in and starting the car, either the radio would come on...or there'd be nothing at all. This drove me nuts, so within the warranty period took it to the dealer where they determined it was a defective head and replaced it. The replacement does the same thing now and then (not nearly as often as the original head) but after a few months, the right side speakers started going out if I'd hit a bump or turn a sharp corner. Very odd. And they'd stay out until I hit the side of the center console near the dash, when they come back on. Sometimes they'll stay on without incident for a couple weeks, then go out again requiring me to hit the side of the console again. Unfortunately, by the time this started happening, my warranty was up. Because of the way the speakers were going out, I suspected a loose connection at the head (speaker connections are fine) from the dealer installing the replacement head. So I ordered a set of radio removal keys form Crutchfield, pulled the radio out and made sure the connectors were all inserted tightly and it seems to be doing ok. But who knows.

I'm considering installing an aftermarket unit with USB that retains the steering wheel controls, but am still in the research stage to find out what will work best. It sure would be nice to put my music on flash drives for easier storage and access...and sell the changer.

I've my share of problems with German electronics!
DC

Oneofour
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10-6-2004
337 posts

Middletown 732 NJ
2002 Jetta VR6 Wagon

  »« »

I got into my car last night after work and there seemed to be no power to my hu. This struck me as odd since the radio worked before I got into work. I found this thread and I went to try the fuse trick but realized I have no fuse #42... I have a 2002 jetta with the monsoon stereo system. Will the dealership still replace the hu even if I dont have a warranty anymore?



"Drag racing is for FAST CARS, autocrossing is for FAST DRIVERS!"

Quote, originally posted by deutschrider »
put some dents in his head and then tell him thats how his head is supposed to look.


V-inarage-W
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7-15-2007
147 posts

No VA
2002 GTI 1.8t Reflex Silver

  »« »

Same for me, jumped in yesterday and "poof" no radio, same symptoms. Thank You for this post.



A lot of our stupidity is passed on from people we thought were wise.

DA

cooliojones
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4-25-2006
24 posts

Atlanta Georgia
2003 VW Jetta GLI

 Re: Info about 2002 "Dead Radio Syndrome" (colossus) »« »

I have a 2003 GLI w/ Monsoon radio also. It used to say "MONSOON" then the radio would come on, but now just the radio comes on but no buttons work on it and no more "MONSOON.". Only on and off. Just called the dealer and asked if they replace the radios according to the TSB and they said only if it is under warranty. What tips/tricks did/do you guys use to get ours replaced?



The Elite 24v VR6 Club: Member #45
orsinijj
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5-13-2006
218 posts

Bel Air MD
2002 VW Jetta GLI VR6-24v

  »« »

My radio just went up today. In my case, the 10 second fuse trick worked. For those of you out of warranty, the dealer will not help. I just called Cook (or Crook) Volkswagen in Bel Air, MD and was told that. Time for me to look in the classifieds for a new HU.

Thanks for everyone's help.



"JUGGERNAUT" Reflex Silver 02 Jetta GLI VR6-24v
APR Chip, Spec Clutch and AL Flywheel, MagnaFlow Exhaust, Evo Mtrspts CAI, EIP STS, Vogtland Springs and FK Struts & Shocks, Neuspeed FSB and RSB, DG Skidplate, SS brakelines

unOfficial 24v VR6 Registry #381

mmac11
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6-15-2007
83 posts

toronto on
2000 VW Jetta GLX VR6

 Re: (orsinijj) »« »

I have a 2000 GLX vr6 and this has happened, any ideas??
sascrx88
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3-22-2007
30 posts

vancouver bc
02 jetta 1.8t

  »« »

wow, glad i found this thread. mine is an 02 1.8t with only 48000 KMS. the unit has power but no sound coming out and no buttons work. i was going to go look at aftermarket decks after work but will try the fuse instead.
Nick2002GLI
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12-23-2008
115 posts

washougal wa
2002 VW JETTA GLI

 Re: (sascrx88) »« »

I pull the fuse but it still doesn't fix the issue. Still same problem. The buttons don;t respond. but display shows and red alarm thing blinks.
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