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Veedubboy75
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2-12-2004
4698 posts

Pensacola Corry Station USN FL

 Autobarn Evanston hangs up on me.....« »

Today I called Autobarn Evanston about my continued issues with them- particularly the fact that they won't give me a copy of the 112 pt VW inspection-

The VW Manager, said "call the service department have a nice day" and hung up immediately.


More acts of professionalism. I hope none of you have this sort of luck.

take care,
VEE



experienced CPO FRAUD @ AUTOBARN VW-EVANSTON? Email:autobarncomplaints@yahoo.com
http://autobarncomplaints.blogspot.com/
http://forums.vwvortex.com/zerothread?id=1654921
http://forums.vwvortex.com/zerothread?id=1734871

eviljettavr6
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2-25-2002
7191 posts

northbrook il
09 jetta wolfsburg black/hers09 jetta wolfsburg silver /72 yellow bug / rip wifes 08 jetta 2.0t dsg

 Re: Autobarn Evanston hangs up on me..... (Veedubboy75) »« »

that sucks did call vw of america cus they give a ****



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[TSR] 33seven
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12-29-2003
1088 posts

Morton Grove IL
02 Vw GTi 337

 Re: Autobarn Evanston hangs up on me..... (eviljettavr6) »« »

just go with libertyville vw....great people to deal with
Veedubboy75
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2-12-2004
4698 posts

Pensacola Corry Station USN FL

 Re: Autobarn Evanston hangs up on me..... ([TSR] 33seven) »« »

dooods


vw of america is such a joke. customer care is sad. it's all apologies and no action.

"dealers are independently owned....we can't do anything...."

"maam, stop shipping them cars"

"sir we can't do that...."


I KNOW! the dealer is YOUR CUSTOMER.

I'm the dealer's customer, and I'M SCREWED.


The car's stereo may need massive rewiring to find the problem.

ARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGH.

only good news to report is this: a lawyer emailed me today and is willing to go forward (so it seems).

VEE

NEVER buy a car out of state.



experienced CPO FRAUD @ AUTOBARN VW-EVANSTON? Email:autobarncomplaints@yahoo.com
http://autobarncomplaints.blogspot.com/
http://forums.vwvortex.com/zerothread?id=1654921
http://forums.vwvortex.com/zerothread?id=1734871

Fantos
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4-9-2003
943 posts

Chicago
03 Jetta T, Honda CBR 600 F4

 Re: Autobarn Evanston hangs up on me..... (Veedubboy75) »« »

Sorry to hear that I had bad experiences w/ autobarn. But one thing is for sure, they'll never see the color of my money again.



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Juiced6
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1-31-2004
8473 posts

Rockford IL
97 GTI VR6T 08 GLI 70 Nova

 Re: Autobarn Evanston hangs up on me..... (Lazboy) »« »

me and my sister have always had very good luck at west suburban in maywood

maybe someone should give them a try instead of the "regulars" on here



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Strictly Gravy
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3-15-2003
8104 posts

Lawrenceville GA
99 Twin Turbo Cummins, 72 Dodge Powerwagon, 39 International Rat Project, 09 G8 GT, Yamaha Raptor 66

 Re: Autobarn Evanston hangs up on me..... (Juiced6) »« »

Quote, originally posted by Juiced6 »
me and my sister have always had very good luck at west suburban in maywood

maybe someone should give them a try instead of the "regulars" on here

Thats where i go. Get to know the guys there, especially in parts(Ask for Karol or Joey). Just mention you are in the CVO, and they take care of you awfully nice. I don't think i've paid list price for parts there in about 2 years

-Greg



"To take this in a different direction, pushrods are old (although I believe OHC is old as well, if not older). However, old is not the same as bad. For example, sex is old, and artificial insemination is new. Which do we prefer?" - Bah Humbug
Veedubboy75
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2-12-2004
4698 posts

Pensacola Corry Station USN FL

 Re: Autobarn Evanston hangs up on me..... (Strictly Gravy) »« »

I'm checking out West Suburban's inventory right now, I'll let you guys know what I think should I deal with them.

Thanks for the advice.

VEE



experienced CPO FRAUD @ AUTOBARN VW-EVANSTON? Email:autobarncomplaints@yahoo.com
http://autobarncomplaints.blogspot.com/
http://forums.vwvortex.com/zerothread?id=1654921
http://forums.vwvortex.com/zerothread?id=1734871

GLI DE
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9-23-2004
91 posts

Berwyn il
2005 Jetta GLI

 Re: Autobarn Evanston hangs up on me..... (Veedubboy75) »« »

You should be careful there too. Advertised one price for a used GTI confirmed the price, twice. Manager scratched quoted price and raised it $3k on the initial worksheet. Took my check out of his hand and ripped it in front of him. Walked out the door. That was four years ago and things could have changed. Just my experience.

Edit: Never an issue with parts. They will give you pointers to help you out if you ask.

Modified by GLI DE at 8:52 AM 1-7-2005



'77 Dasher My first,'87 Jetta GLI 5spd, '88 Jetta GLI 16v 5 spd '84, 4000q My favorite 5spd, '88 GTI 16v 5 spd, '95 GTI VR6 5 spd
'05 GLI Tip I'm lovin' it!

Veedubboy75
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2-12-2004
4698 posts

Pensacola Corry Station USN FL

 Re: Autobarn Evanston hangs up on me..... (GLI DE) »« »

Quote, originally posted by GLI DE »
You should be careful there too. Advertised one price for a used GTI confirmed the price, twice. Manager scratched quoted price and raised it $3k on the initial worksheet. Took my check out of his hand and ripped it in front of him. Walked out the door. That was four years ago and things could have changed. Just my experience.

Edit: Never an issue with parts. They will give you pointers to help you out if you ask.


Modified by GLI DE at 8:52 AM 1-7-2005


Thanks for the heads up!

VEE





experienced CPO FRAUD @ AUTOBARN VW-EVANSTON? Email:autobarncomplaints@yahoo.com
http://autobarncomplaints.blogspot.com/
http://forums.vwvortex.com/zerothread?id=1654921
http://forums.vwvortex.com/zerothread?id=1734871

JDubU
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1-28-2004
8512 posts

Somewhere IL
2008 Honda Accord/JB 20th #2525 (gone)

  »« »

i regret getting the jazzy blue from there also. they won't even provide warranty on the front end anymore because of a minor collision. radiator fan had cut my power steering hose and they said it's because of the accident when jennings replaced it, no questions asked, because the part number wasn't for my car and the factory put the wrong one in. bald guy with glasses at the service desk is RUDE!!!!!!!!!!!!!!!!



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mAyHeMlEe
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1-11-2005
22 posts

East Side Milwaukee WI
2004 GTI 1.8T

 Re: (dell6181) »« »

All you can do is try and find a dealership who will work with you, not against you. However, we live in a society where people are more dishonest than they have ever been. It's all about money. Nobody wants to take responsibility for their sale or their actions.


My friend called Autobarn for a quote on an R32 and the salesman said "if you don't come by, we're not quoting you a price". My friend said "well, my next stop, Liberty VW, have a nice day".

He's been happy ever since with his new R32.


Hopefully your jazz blue doesn't have any other issues buried in the car; you bought used right?

tschus.

Chuck

JDubU
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1-28-2004
8512 posts

Somewhere IL
2008 Honda Accord/JB 20th #2525 (gone)

 Re: (mAyHeMlEe) »« »

I bought new. Probably does have other issues. Can't wait to find them.



.:dubnoxious:. - Head of Public Relations : P.E.R.V. : Jack Hammer™

abe1.8t
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Member Since
9-13-2002
10618 posts

smarch IL
shamwow3.2

 Re: (dell6181) »« »

Quote, originally posted by dell6181 »
I bought new. Probably does have other issues. Can't wait to find them.

I feel your pain






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